fantastic service by Steve pall who helped at this stressful time as I had holiday issue he supported me for few hours. very patient person. finally all sorted thank you Steve pall really appreciate k... See more
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See what reviewers are saying
Trevor was great. Nice and clear. Informative, quick to the point and very pleasant. Best service guide I've spoken with! Thank you. I didn't put 5 stars because there's always room for improveme... See more
We are very new at booking holidays on line we spoke to Trevor who was most help and sorted all our problems out for us he was very well spoken and very polite
Super Escapes Travel is the worst site ever and I had nothing but trouble with it. Somehow I was conned into paying £400 as a deposit for a so called holiday that was basically just over 24 hours in I... See more
Company details
Information provided by various external sources
Book It Now Travel & Cruise is a Tour and Travels Company that provides a variety of ABTA & ATOL Protected packages for all your travel needs. The packages include Summer Vacation Package Deals, City Break Packages, Low Deposit Holiday Packages, Bargain Package Deals and many more to choose from, according to your needs and requirements. The Cheap All-Inclusive Holiday Deals also includes perks such as hotel pick and drop services, airport transfers, Airport parking and hotel / resort accommodations and many more other facilities that covers all your travel needs and requirements, all in just one low-cost all-inclusive deals. Our extensive range of packages includes: Low Cost Holidays Cheap Holidays All Inclusive Holidays Last Minute Holidays Bargain Holiday Packages City Breaks Summer Holidays Winter Holidays, and many more. Just call 02035984727 to Book it Now!!!
Contact info
Hitchin Road, LU2 7XH, Luton, United Kingdom
- 01386298034
- bookit-now.co.uk
Pushy & Unethical
I called the company wanting more information on a holiday they were advertising, the gentleman didn't seem to have any more information than what was on the advert and was pushing me to book straight away or at least put a 'cheap' deposit of £250 down. I backed off and said I wanted a night to think about it, as I had called for the additional information, not necessarily to book. He was very pushy and stated that the deal would not be there tomorrow. After ending the phone call I checked the hotel website to see what their standard prices were - they were running a deal that resulted in their prices for the equivalent holiday being slightly cheaper than what 'book it now' was advertising. I would now actively avoid this company.
trevor was excellent
Trevor was very helpful in clearing up …
Trevor was very helpful in clearing up my query and explaining every aspect of my holiday booking. Very good service. Happy customer.
Kris.
Thank you Rebecca for excellent service …
Thank you Rebecca for excellent service when I called, however lots of hidden costs with superescapes!!
elton provided excellent service.
Great customer service
Great customer service. Highly recommended. Thank you Steve Pall for booking our holiday.
Unacceptable fees and charges and no refund
Any company that posts all positive reviews I'm skeptical. It's my mistake of not looking. I booked a trip to the Dominican Republic back in April. Everything was set for pay delay as a payment arrangement. Paid for the flight and travel insurance first. June arrived and my boyfriend found out his mom was diagnosed with a terminal disease. We postponed the trip. Called Bookit and asked for a postponed trip which is a modification not a cancellation. We were charged a cancellation fee on top of a flight fee and hotel fee. Months go by. August arrived. I was having issues with my health. Took time of work. Came back to work and found out I didn't have enough time to go on my trip. My job was threatened with termination or write up. So I called to see if I could modify my trip to less days. Bookits device would not allow modification for the days I wanted in October. So I said, cancel the whole trip. Ended up paying a cancelation fee again and was charged flight fees. Mind you after spending 30-45 minutes on hold I'm already upset. So I called travel insurance and received an email stating I could not receive a refund because of past due time. Unacceptable. No negotiation, no nothing. Can't have a refund.
Steve Pall was a great help today
Steve Pall was a great help today - really helpful customer service
Lovely People
Lovely People, especially Steve who sorted everything out really fast
Hi steve was wonderful and great …
Hi steve was wonderful and great service provided by him. took time out and gave excellent service.
great job steve
Had very good service from all at super …
Had very good service from all at super escapes travel especially from steve pall
steve pall was very helpful
fantastic service by Steve pall who …
fantastic service by Steve pall who helped at this stressful time as I had holiday issue he supported me for few hours. very patient person. finally all sorted thank you Steve pall really appreciate keep up the good work 😊
Hector
Hector , Very Efficient and very helpful, he was also very friendly
Steve was helpful and patient with …
Steve was helpful and patient with helping me out with my ammendments
Great service from Steve 😀
Rodney kindly phoned me back promptly …
Rodney kindly phoned me back promptly and dealt with my query
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