BookMyGarage Reviews 8,487

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, friendly staff. Many people found the booking process to be easy and straightforward, appreciating the ability to find fixed prices and book appointments without fuss. Consumers often highlight the great prices and savings achieved through the platform, with some noting that they couldn't find better deals elsewhere. The overall user experience is described as efficient, quick, and convenient. However, some customers were dissatisfied with issues related to pricing discrepancies, where the final cost did not match the initial quote. A few people also reported problems with bookings not being made or confirmed by the garages, leading to inconvenience. Additionally, some reviewers experienced poor communication and unreliable service, including abrupt call endings and last-minute cancellations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and value.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, friendliness,... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and straightforward to book... See more

Price

Reviewers highlight positive aspects of price. Many customers appreciate the competitive and fair pricing,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used bookmygarage.com on a few occasions and they always seem to have the best-priced, well-rated garages available. There's always a few choices locally and they typically have space at a tim... See more

Company replied

Rated 5 out of 5 stars

Managed to get a great price on my MOT, cheaper than most garages and I was able to book my car through my usual garage nearby! Fab company and a really simple process too. They also send you reminder... See more

Company replied

Rated 5 out of 5 stars

BookMyGarage was a great help. Having recently moved house I needed to find a new local garage for my car service/MOT. I was able to review my choices, find a fixed price and book my car in witho... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Quick options and range of local garages to pick from. I was pleased to find garage on my doorstep that provides great service and friendly advice and no added extras on top of th... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Easy to use

Easy to use. Fast results

April 23, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback.
We’re pleased to hear you found the service easy to use and received fast results.
We really appreciate your support and look forward to helping you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your excellent review.
We’re delighted to hear you found the service fast, easy, and efficient, and we really appreciate the A* rating.
Your support means a lot to us, and we look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very efficient service and lovely

Very efficient service and lovely, kind staff.

April 25, 2026
BookMyGarage logo

Reply from BookMyGarage

We appreciate your feedback.
We're happy to learn you received efficient service and found the staff welcoming too.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Managed to get an MOT same day and it…

Managed to get an MOT same day and it passed to my surprise

April 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We’re really pleased we were able to provide a garage that could fit you in for a same‑day MOT, and it’s great news that it passed too!
We appreciate you choosing to use us and hope to help you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

It enabled me to come across a garage…

It enabled me to come across a garage which I did not know existed. Which turned out to be a very good find.

April 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback.
We’re delighted to hear our platform helped you discover a garage you didn’t know existed, and even more so that it turned out to be such a great find.
We really appreciate you taking the time to share your experience and hope to help you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Very good service

Very good service, informstive, helpful, prompt, good prices. Will be back

April 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review.
We’re pleased to hear you found our service informative, helpful, and prompt, and that you were happy with our prices.
We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , experience was excellent, I was only there for a safety recall on my air bag.

April 25, 2026
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Reply from BookMyGarage

Thank you very much for your kind feedback.
We’re really pleased to hear you found the staff friendly and your experience excellent, even though you were visiting the garage for a safety airbag recall.
Your trust means a lot to us, and we’re glad we could make the process straightforward and positive.
We appreciate your support and hope to help you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service!

April 22, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review.
We’re very pleased to hear you were happy with the service. We appreciate your support and look forward to seeing you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

We appreciate your feedback and are so happy to hear that our service was easy to navigate and user friendly for you.
We look forward to helping you again when you need us.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very good servic

April 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback.
We’re really pleased to hear you received very good service.
We appreciate your support and hope to see you again in the future.
Bets regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to book online through…

Easy to book online through BookMyGarage saves ringing or going into garage also to rearrange a booking, recommended

April 24, 2026
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Reply from BookMyGarage

Thank you for your great review.
We’re pleased to hear you found it easy to book and manage your appointment online through BookMyGarage, without the need to call or visit the garage.
We really appreciate the recommendation and look forward to helping you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Fast service

Fast service, good price and lovely staff thank you Motor sense

April 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you very much for your kind review.
We’re delighted to hear you were happy with the fast service, good pricing, and the team at the garage.
Your support and appreciation mean a lot to us.
Thanks again from everyone at Motor Sense — we'll be sure to pass your comments on.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to use site

Easy to use site, all went very smoothly. Not too many emails. Will use again, recommended.

April 23, 2026
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Reply from BookMyGarage

Thank you for your great review.
We’re pleased to hear you found the site easy to use and that everything went smoothly.
It’s also great to know we struck the right balance with our communications.
We really appreciate the recommendation and look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

The best team working as a family with…

The best team working as a family with good work ethics.

April 21, 2026
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Reply from BookMyGarage

Thank you for such a wonderful compliment.
We’re incredibly proud of the team here at BMG and the strong work ethic they bring every day.
It means a lot to hear that our family‑style approach and commitment to quality really stood out to you.
We truly appreciate your support and look forward to seeing you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very welcoming

Very welcoming. Great customer service

April 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind words.
We’re overjoyed to hear you found the team welcoming and experienced great customer service.
Your feedback means a lot to us, and we look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great site

Easy to find garages in my area for the product I needed, it's gave me clear prices I could compare and very easy to book through the site. Would thoroughly recommend

April 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your excellent feedback.
We’re really glad to hear you found the site easy to use, with clear pricing and a good selection of garages in your area.
It’s great to know the booking process was straightforward and that you’d recommend us.
We really appreciate your support and hope to help you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to choose which garage for service…

Easy to choose which garage for service and mot. Prices for each garage clear. Reviews helpful, and location for final choice of garage. Booking and whole process of experience easy and painless. Good and simple

April 21, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback.
We’re pleased to hear you found it easy to choose a garage, with clear pricing, helpful reviews, and a convenient location.
It’s wonderful to know the booking and overall process was simple and painless for you.
We really appreciate you taking the time to share your experience and hope to assist you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly staff and very efficient thank you

April 22, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your lovely feedback.
We’re delighted to hear you found our service fantastic, our staff friendly, and everything efficient.
Your kind words are greatly appreciated, and we look forward to helping you again soon.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Really useful.

April 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for the 5-star feedback, it's great to know you were happy with the service.
We look forward to helping you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Everything was great

Everything was great - thanks

April 23, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review, it's great to hear everything went well
We appreciate you taking the time to share your feedback and hope to help you again in the future.
Warm regards,
BookMyGarage

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