BookMyGarage Reviews 8,484

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, friendly staff. Many people found the booking process to be easy and straightforward, appreciating the ability to find fixed prices and book appointments without fuss. Consumers often highlight the great prices and savings achieved through the platform, with some noting that they couldn't find better deals elsewhere. The overall user experience is described as efficient, quick, and convenient. However, some customers were dissatisfied with issues related to pricing discrepancies, where the final cost did not match the initial quote. A few people also reported problems with bookings not being made or confirmed by the garages, leading to inconvenience. Additionally, some reviewers experienced poor communication and unreliable service, including abrupt call endings and last-minute cancellations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and value.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, friendliness,... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and straightforward to book... See more

Price

Reviewers highlight positive aspects of price. Many customers appreciate the competitive and fair pricing,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used bookmygarage.com on a few occasions and they always seem to have the best-priced, well-rated garages available. There's always a few choices locally and they typically have space at a tim... See more

Company replied

Rated 5 out of 5 stars

Managed to get a great price on my MOT, cheaper than most garages and I was able to book my car through my usual garage nearby! Fab company and a really simple process too. They also send you reminder... See more

Company replied

Rated 5 out of 5 stars

BookMyGarage was a great help. Having recently moved house I needed to find a new local garage for my car service/MOT. I was able to review my choices, find a fixed price and book my car in witho... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Quick options and range of local garages to pick from. I was pleased to find garage on my doorstep that provides great service and friendly advice and no added extras on top of th... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Quick and easy

May 14, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We're delighted to hear that you found the experience quick and easy. We really appreciate you taking the time to share your thoughts and look forward to assisting you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very efficient

Efficient, did the work, no hassle.

May 14, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear that you found the experience efficient and hassle-free.
We’re glad we could connect you with a garage that delivered exactly what you needed, and we’ll be sure to pass your comments on to them.
Thank you again for your support.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re delighted to hear that you found the experience both excellent and easy to use.
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great customer service

Great customer service. Easy to book online. Quality work and good value for money. Definitely my go to garage. Totally trustworthy and very polite

May 14, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your wonderful feedback!
We’re delighted to hear that you found the booking process easy and that you were pleased with the level of customer service, quality of work, and value for money.
We’re especially glad we could connect you with a garage that you feel confident using and trust, that’s exactly what we strive to do. We’ll be sure to pass your kind comments on to the garage, as they’ll be thrilled to hear this.
Thanks again for your support.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

They are so good would and have…

They are so good would and have recommended them. Price very competitive .

May 17, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your kind feedback!
We’re delighted to hear that you found our prices competitive and that you’ve already recommended us to others, that really means a lot.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent website. Would highly recommend to anyone

I used book my garage initially to compare quotes and was staggered when they found a garage who halved a previous quote. I haven’t had much luck finding honest, reliable mechanics but thanks to this site I found an exceptional mechanic who I will now use everytime moving forward. Thank you book my garage

May 16, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your fantastic feedback!
We’re thrilled to hear that you were able to find such great value through BookMyGarage, and even more pleased that it led you to a trustworthy and reliable mechanic.
Helping our customers compare quotes and connect with quality garages is exactly what we aim to do, so it’s wonderful to know we’ve made a difference in your experience. We really appreciate your kind words and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear that you found both the service and the booking process easy to use. We strive to make everything as smooth as possible for our customers, so it’s great to know we achieved that for you.
We appreciate your support and hope to assist you again soon!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your wonderful feedback!
We’re so pleased to hear that you were happy with both the price and the service provided.
our support means a lot to us, and we look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Booked MoT via BookMyGarage

Booked MoT via BookMyGarage. They provided a good selection of options with customers' reviews, doing my search was very easy, the selected garage contacted me promptly with the confirmation and the work was done as appropriate.

May 12, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for taking the time to share your experience!
We’re delighted to hear that you found the booking process through BookMyGarage quick and easy, and that the range of options and customer reviews helped you make an informed choice. It’s also great to know the garage contacted you promptly and carried out the work to your expectations.
We really appreciate your feedback and hope to assist you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

May 15, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback! We’re delighted to hear that you found our service quick and efficient.
We truly appreciate your support.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very quick service

May 16, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback!
We’re really pleased to hear you were happy with the quick service.
We appreciate your support.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Makes life easier finding a Garage with…

Makes life easier finding a Garage with good prices and plenty of choice.
Thanks

May 16, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your lovely feedback!
We’re really pleased to hear that our platform helped make finding a garage easier, with great prices and plenty of choice.
Thanks again for your support, and we look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to use.

Easy to use. Top class.

May 10, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback!
We’re delighted to hear you found the platform easy to use and that your experience was top class.
We really appreciate your support.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to book and competative prices.

Easy to book and competative prices.

May 13, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback!
We’re delighted to hear that you found the booking process easy and the prices competitive.
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent service would definitely use…

Excellent service would definitely use them again pick my car up, they were very efficient and polite 👍 and returned my car when service was completed the price was great the best service garage I've used yet would definitely recommend them, 😀 mr manley

May 14, 2026
Unprompted review
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your fantastic review!
We’re really pleased to hear that you had such a positive experience and that the garage provided efficient, polite service, along with convenient collection and return of your vehicle. It’s great to know everything was completed to such a high standard and at a competitive price.
We’re especially glad we could connect you with a garage that delivered this great service.
Thank you again for your recommendation, and we look forward to helping you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy booking process

Easy booking process
Lovely staff
Efficient service

May 16, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review!
We're delighted to hear that you found the booking process easy and the team friendly and efficient.
We really appreciate your feedback and look forward to assisting you again in the future!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate. Found what I needed quickly. Great site. I’ll be back 😁👍

May 12, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your lovely feedback!
We’re really glad to hear you found the site easy to navigate and were able to find what you needed quickly.
We look forward to welcoming you back again soon!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Prompt service

Arranged a service on my daughter's car,via BMG.
Received a great quote from a local mobile mechanic DCF in Wilmslow,Cheshire.
They attended in time,promptly did the service and advised in other issues which required attention.
Very happy with the service etc and would recommend.

May 10, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review!
We’re really pleased to hear that your experience arranging the service through BMG was a positive one, and that the garage provided prompt, professional support on the day. It’s great to know they were able to not only carry out the service efficiently but also highlight any additional issues to keep your daughter’s car in good condition.
We’re especially glad we could connect you with a reliable local garage that delivered exactly the level of service we aim for.
We will pass your feedback on to the garage.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to use and quick to see what met…

Easy to use and quick to see what met my criteria. The garage I found was super friendly and feels reliable so will take my car back there.

May 11, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback.
We’re so pleased to hear that you found the platform easy to use and were able to quickly find a garage that suited your needs.
It’s even better to know you’ve found a friendly and reliable garage you feel confident returning to—that’s exactly what we aim for.
We really appreciate your review and hope to help you again in the future 🚗
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Well done !!!

May 11, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for leaving feedback, especially 5-stars!
We hope we can help you again some time.
Best regards,
BookMyGarage

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look