BookMyGarage Reviews 8,482

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, friendly staff. Many people found the booking process to be easy and straightforward, appreciating the ability to find fixed prices and book appointments without fuss. Consumers often highlight the great prices and savings achieved through the platform, with some noting that they couldn't find better deals elsewhere. The overall user experience is described as efficient, quick, and convenient. However, some customers were dissatisfied with issues related to pricing discrepancies, where the final cost did not match the initial quote. A few people also reported problems with bookings not being made or confirmed by the garages, leading to inconvenience. Additionally, some reviewers experienced poor communication and unreliable service, including abrupt call endings and last-minute cancellations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and value.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, friendliness,... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and straightforward to book... See more

Price

Reviewers highlight positive aspects of price. Many customers appreciate the competitive and fair pricing,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used bookmygarage.com on a few occasions and they always seem to have the best-priced, well-rated garages available. There's always a few choices locally and they typically have space at a tim... See more

Company replied

Rated 5 out of 5 stars

Managed to get a great price on my MOT, cheaper than most garages and I was able to book my car through my usual garage nearby! Fab company and a really simple process too. They also send you reminder... See more

Company replied

Rated 5 out of 5 stars

BookMyGarage was a great help. Having recently moved house I needed to find a new local garage for my car service/MOT. I was able to review my choices, find a fixed price and book my car in witho... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Quick options and range of local garages to pick from. I was pleased to find garage on my doorstep that provides great service and friendly advice and no added extras on top of th... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Excellent service

Excellent service. Very honest and trustworthy. Trusted them with my pride & joy. MOT and full service. Collection service used and really friendly and helpful. Highly recommend !

May 14, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your wonderful feedback.
We’re delighted to hear you had such a positive experience and that you felt confident trusting one of our garages with your pride and joy.
It’s great to know everything went smoothly with your MOT, full service, and collection, and that the team were friendly and helpful throughout.
Your recommendation really means a lot to us – we truly appreciate you taking the time to share your experience 🚗
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

All round excellent service

All round excellent service

May 13, 2026
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Reply from BookMyGarage

Thank you for your review, we're delighted to hear you received excellent service and look forward to helping you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service from the team from the…

Great service from the team from the beginning to the end. Everything ran as agreed, from the car being picked up on time,phone updates on the service and the car being returned as promised. Wil definitely use again.

May 13, 2026
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Reply from BookMyGarage

Thank you for your fantastic feedback.
We’re delighted to hear everything ran smoothly from start to finish, from the timely collection to the regular updates and prompt return of your vehicle. It’s great to know the whole process met your expectations.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future 🚗
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

I received a car recall for a new…

I received a car recall for a new airbag.I was told the job would take about 10 minutes,which it did.In fact,the part was ready to go when I brought the car in.I was attended to immediately and before I knew it,it was done and I was ready to go.Great service.

May 13, 2026
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Reply from BookMyGarage

Thank you for your great feedback.
We’re really pleased to hear everything was quick and straightforward for your recall, with the part ready and the work completed right on time.
It’s fantastic to know you were looked after promptly and back on the road in no time.
We appreciate you taking the time to share your experience and hope to help you again in the future 🚗
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great prices great communication will…

Great prices great communication will use again very easy to use

May 13, 2026
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Reply from BookMyGarage

Thank you for your great feedback.
We’re delighted to hear you found our prices competitive and the process easy to use, along with clear communication throughout. It’s fantastic to know you’d use us again—that really means a lot to us.
We look forward to helping you again in the future 🚗
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

May 13, 2026
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Reply from BookMyGarage

Thank you for your 5-star review.
We’re delighted to hear you had an excellent experience with our customer service.
Your feedback means a lot to us, and we’re always here to help whenever you need us.
We look forward to assisting you again in the future 🚗
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service

Easy to arrange service and MOT. All went smoothly. No complaints or issues

May 13, 2026
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Reply from BookMyGarage

Thank you for your great feedback.
We’re really pleased to hear that everything was easy to arrange and that your service and MOT went smoothly, it’s exactly the experience we aim to provide.
We appreciate you taking the time to share your review and hope to help you again in the future 🚗
Best regards,
BookMyGarage

Rated 5 out of 5 stars

So much easier than phoning around…

So much easier than phoning around garages to get a good price. It was all very straightforward and I ended up saving over £100 compared to last year's service so very happy.

May 7, 2026
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Reply from BookMyGarage

Thank you for such great feedback.
We’re really glad to hear you found the process so much easier than calling around, and even better that you managed to save over £100 – that’s fantastic!
It’s exactly what we aim for - making things simple, transparent, and great value for our customers.
We really appreciate you taking the time to share your experience and hope to help you again next time 🚗
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great Service from the staff

Great Service from the staff, who, quite clearly, have a love for cars

May 10, 2026
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Reply from BookMyGarage

Thank you for your lovely feedback.
We’re delighted to hear you had a great experience, it really means a lot to know the garage's passion for cars comes across and makes a difference.
We truly appreciate you taking the time to share this and look forward to helping you again in the future 🚗
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Quick options and range of local garages to pick from. I was pleased to find garage on my doorstep that provides great service and friendly advice and no added extras on top of the quoted price for an interim service.

May 13, 2026
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Reply from BookMyGarage

Thank you so much for your kind feedback.
We’re really pleased to hear that you found the website easy to use and that you were able to find a great local garage.
It’s fantastic to know you received friendly service and that everything was clear with no unexpected extras.
We appreciate you taking the time to share your experience and hope to help you again in the future 🚗
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Appointment was prompt and efficient …

Appointment was prompt and efficient parts replacement was carried out in a short time refreshments were available if needed

May 7, 2026
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Reply from BookMyGarage

Thank you for your kind feedback, we’re pleased to hear that your appointment was handled promptly and efficiently, and that the parts replacement was completed quickly.
It’s great to know that the refreshments added to your experience as well.
We really appreciate your comments and look forward to welcoming you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Friendly

Friendly, quick and reasonably priced. Will definitely be going there again and telling friends and family about them

May 9, 2026
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Reply from BookMyGarage

Thank you for your fantastic feedback, we’re delighted to hear you found the service friendly, quick, and reasonably priced.
It’s great to know you’d recommend us to your friends and family, that really means a lot.
We look forward to welcoming you back again soon.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great finding garages for you

Great tool to find a garage near you. I used then to find a place to service and MOT my car.
It gave me 18 choices .
Other good thing is that you don’t pay anything to bookmygarage. You just book it and only pay the garage after they do the work.

May 7, 2026
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Reply from BookMyGarage

Thank you for your great feedback.
We’re really pleased to hear that you found our platform helpful in finding a garage and that the booking process worked well for you.
It’s fantastic to know that having a wide choice of options made things easier, and that the pay-later approach adds to the convenience.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

easy to book very friendly.

easy to book very friendly.

May 7, 2026
BookMyGarage logo

Reply from BookMyGarage

We're happy that booking was easy and the team were friendly.
Thank you for your positive feedback, it means a lot to us.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

The garage was excellent and booking…

The garage was excellent and booking was so easy

May 11, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your wonderful feedback.
We’re delighted to hear that you found the booking process easy and had an excellent experience with the garage.
Your kind words mean a lot to us, and we’ll continue working hard to provide a smooth and high-quality service every time.
We look forward to helping you again.
Warm regards,
BookMyGarage

Rated 4 out of 5 stars

Booking process was very straightforward

Booking process was very straightforward

May 9, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback.
We’re delighted to hear that you found the booking process straightforward.
We always aim to make things as simple and seamless as possible, so it’s great to know we’re getting it right.
We look forward to helping you again soon.
Kind regards,
BookMyGarage

Rated 1 out of 5 stars

Was scammed 300 by the mechanic on this…

Was scammed 300 by the mechanic on this website

January 8, 2026
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Reply from BookMyGarage

Thank you for your review, and for taking the time to speak with me today, we’re really grateful you were able to provide more context around your experience.
We’re sorry to hear about your concerns and understand how frustrating this situation must feel. We hope that your appointment today helps to get your car back to full working order as quickly as possible.
As discussed, if you need any further support or assistance following today’s visit, please don’t hesitate to get back in touch, we’re here to help as much as we possibly can.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great price and garages

We've used bookmygarage.com on a few occasions and they always seem to have the best-priced, well-rated garages available. There's always a few choices locally and they typically have space at a time that's convenient. Booking and paying is easy too.

I've phoned around before and never had the price beaten, so you get the benefit of a great price and your time back.

May 7, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your glowing review.
We’re delighted to hear that you’ve consistently found great value and choice through BookMyGarage.com.
It’s especially rewarding to know that our prices stand up so well against calling around, and that we’re helping you save both money and time.
We’re also glad you’ve found the booking process straightforward, and that there’s always convenient availability when you need it.
Your continued support means a lot to us, and we look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Helpful service

BookMyGarage provides a service that helped me to find garages near me and compare prices. I received a quick reply to an enquiry and a reminder of my booking.

May 8, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your helpful feedback.
We’re really pleased to hear that BookMyGarage made it easy for you to find nearby garages and compare prices.
It’s great to know you found the enquiry response quick and the booking reminders useful too.
We appreciate you taking the time to share your experience and hope to assist you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Went with my merv sprinter was not…

Went to Glasgow prestige garage at duke street with my Mercedes sprinter was not working properly as a women driver was worried they was very professional and so helpful fixed problem write away definitely recommend this garage Georgia

May 1, 2026
Unprompted review
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Reply from BookMyGarage

Thank you for your lovely review.
We’re so pleased to hear that you felt comfortable and supported when bringing in your Mercedes Sprinter.
Our garages always aim to be professional, helpful, and reassuring, so it’s great to know they could put your mind at ease and get the issue sorted quickly.
Your recommendation means a lot to us—thank you so much for your support, we hope to help you again in the future.
Best regards,
BookMyGarage

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