BookPrint Reviews 

240
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the final products are delivered on time and match their initial expectations perfectly, ensuring complete satisfaction with every order. Consumers also appreciate the remarkably high standard of workmanship and the brilliant print quality of the custom books. Some people were satisfied with the exceptional customer support and guidance provided throughout the entire project. Reviewers often highlight that the team is extremely helpful, patient, and knowledgeable when discussing options and offering advice. People frequently note that communication is smooth, professional, and easy from the very beginning to the final delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing immense satisfaction with the final... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, prompt, and... See more

Service

Users describe positive interactions with service, highlighting thorough and professional support from start... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and delight with the gorgeous... See more

Customer service

Reviewers express great satisfaction and appreciation regarding customer service. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Welcoming with a cheerful smile and nothing seem to be too much of a bother. Very knowledgeable and quick to give helpful advice. Most generous with their time and helpful hints to make my cookbook su... See more

Rated 5 out of 5 stars

We had such a fantastic experience working with BookPrint on our baby journals. Their communication was outstanding - always prompt, clear, and full of the best information. They took the time to... See more

Rated 5 out of 5 stars

We found all members of the staff very helpful and their product excellent. The high standard of workmanship and the quality of the books printed have been very much admired by friends and family... See more

Rated 5 out of 5 stars

I had been thinkinking about printing and binding my book for well iver 15 years. Just by chance I popped into bookprint. I am so happy and thankful that I did. I met Celes, a more helpful, kind, wa... See more


Company details

  1. Bookbinder
  2. Digital Printer
  3. Graphic Designer
  4. Print Shop

Written by the company

Bookprint was established in 2013 to help you produce short run printed books and booklets – having a core specialty of book printing allows us to be more efficient than your traditional commercial printer. This gives us a competitive point of difference which keeps us in full-time work, so thank you. For you, it provides a great cost advantage, speedy delivery and a quality advantage!


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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1-star

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4.9

All reviews

(240)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am happy with the company and the experience I had with them.…

I am happy with the company and the deal I got. I was pleased to be able to visit the BookPrint premises before I made my decision to have them print my book because I was shown all the different options available. Once the book was ready to print the service was excellent, giving me the chance to finish with the book I really wanted. I'm giving it four stars instead of five because it did take a bit of "toing and froing"" to get it just right. But overall, I'd definitely recommend this company to anyone who wants their books printed.

August 27, 2023
Rated 5 out of 5 stars

Fast and helpful

Helpful, fast, clear communication. BookPrint added the necessary margins I had forgotten to add to my document, they even fixed up a typo I spotted at the last minute on the cover of our anthology, Beyond Coffee and Scones. So wonderful to be able to print in NZ. Looking forward to having another book printed with you, soon.

August 3, 2023
Rated 5 out of 5 stars

Printers to die for

I have only given my dealings with Bookprint five stars as the technology doesn't allow me to give seven. I first dealt with this company a decade ago and was delighted with the way my book came out. I have gone to them again, this time with a novel and if anything my high expectations have been exceeded. David Brown listened to what I wanted and added helpful suggestions to help make the book the best it could be. It has been a pleasure to deal with David as it was his son Tim a decade ago.

July 25, 2023
Rated 5 out of 5 stars

Fabulous colour photo book printing

I am very very happy with the colour photo books printed by Bookprint for IMAgEN8! The quality of the product was perfect and exactly what I had wanted, and the communications with David through the process of getting a quote, getting the cover designed, proof printing and then the final product of 100 copies was excellent. Thank you!

May 18, 2023
Rated 5 out of 5 stars

Returning customer

What makes this company different to others I have dealt with are excellent communication, competitive pricing and willingness to help. This is so refreshing and makes me feel valued as a customer.

May 15, 2023
Rated 5 out of 5 stars

I am SO HAPPY with my books!

I am SO HAPPY with my books! Clear communication, no question was too silly, the quality of the work is amazing, and the pricing is affordable! A winning combination in my view. I'll definitely be using you again and recommending you to everyone! Very happy customer here :)

May 9, 2023
Rated 5 out of 5 stars

Knowledgeable, helpful and professional.

David and his team were very knowledgeable, helpful and professional.
I enjoyed the process printing my book with this company.
I will use Bookprint again for my future project, and recommend to others.

April 27, 2023
Rated 5 out of 5 stars

I was so impressed with my experience…

I was so impressed with my experience with BookPrint. I had contacted many printers around NZ, searching for the best option to print my first book. BookPrint by far offered the best customer service and from the start were so helpful and considerate in helping me get the book to a published stage. David at BookPrint has been incredibly helpful and patient, especially with my nervousness as a first time publisher, and went out of his way to help me reach a deadline. I am embarrassed by the pressure I put on the team by planning my book launch too soon and needing a last minute change of paper stock, but he handled it so professionally and with understanding and kindness. My books reached me in the South Island, only one day after they were sent out, and they look high quality and professional.
5+ stars for customer service! Thank you so much, BookPrint!

March 26, 2023
Rated 5 out of 5 stars

The experience of purchasing off…

The experience of purchasing off facebook this book was fast,efficient & as it was my first time ever, I was apprehensive, but it was all positive & the book is fantastic. I answered "no" to was the blurb helpful, far too long winded & of non interest to me to read all that

March 13, 2023
Rated 5 out of 5 stars

Superb

The speed at which my book was printed, the cost of printing, the communication between Bookprint and myself was very useful and respectful, the finished product is professional and I am absolutely delighted with the end product.

Thank you so much
I would recommend you to anyone

February 8, 2023

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