Booksplease Reviews 

3,692
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 616 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally affordable market prices, the careful packaging featuring protective bubble wrap, and the prompt delivery times that consistently meet expectations. People also genuinely enjoy the diverse selection of hard-to-find international titles and the thoughtful addition of free bookmarks included with their cheerful purchases. Though some customers experienced notable delivery delays or received their shipments significantly after their expected dates for important holiday events. A few reviewers additionally noted receiving damaged books, dealing with flawed pages, or encountering occasional frustrating issues with overall order quality.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that books always arrive promptly and in... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that books arrive on time,... See more

Price

Customers consistently note positive experiences with price, highlighting that books are sold much cheaper... See more

Order

Customers had ambiguous experiences with order processes, with many reviewers praising the quick and easy... See more

Quality

Consumers find quality to be positive, highlighting that books consistently arrive in excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booksplease is continually excellent. Some of the best prices on the market, reasonable shipping time, good packaging... No complaints from me! (The bookmark designs are also cute and are updated semi... See more

Company replied

Rated 5 out of 5 stars

Books always come on time and in great condition. I wanted to remove a book from my order but it was already packed. I contacted customer support and they helped me return the book I did not want... See more

Company replied

Rated 5 out of 5 stars

I found Booksplease by accident, when searching for the books I wanted on the Internet. Their prices were good and they had exactly what I was looking for. Ordering was quick and easy. Delivery was pr... See more

Company replied

Rated 5 out of 5 stars

i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurh... See more

Company replied


Company details

  1. Book Store

Written by the company

We offer a wide range of books at competitive prices and pride ourselves on exceptional customer service. With over 15 years of experience, our dedicated team ensures accurate and efficient order fulfillment. Thank you for choosing Booksplease. We look forward to serving you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,692)

613 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used books please a few times now

Used books please a few times now, and even though you have to wait a bit longer for delivery, their delivery times are spot on.
Also ordered a wrong book and absolutely no trouble in returning/refund etc.

May 11, 2026
Booksplease logo

Reply from Booksplease

We're so glad to hear you've had positive experiences with our delivery and returns process. Thank you for your kind words!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item as described

April 24, 2026
Booksplease logo

Reply from Booksplease

We're glad you received your item quickly and as described. Thank you for your positive feedback!

Rated 5 out of 5 stars

I love ordering from Booksplease

I love ordering from Booksplease. The fact I can get paperback, floppy, US cover books from here when in the UK you can only get new releases in hardback is my actual dream. I love the touch with the free bookmarks too
Keep the books coming. They keep you updated if there is ever a delay and have great communication

May 8, 2026
Booksplease logo

Reply from Booksplease

We are so happy to hear you love ordering from us and appreciate the unique book selection we offer. We're glad you enjoy the free bookmarks too. Thank you for your wonderful feedback!

Rated 1 out of 5 stars

Still haven’t received any no…

Still haven’t received any no notification of delivery

May 8, 2026
Booksplease logo

Reply from Booksplease

Hi Lisa, We apologise if you have not received your order. We were unaware of any issues related to this order as we have not received any contact from yourself regarding this order. In this case, I have now issue a full refund for your order due to your order not arriving. The refund has been processed at our end. Please allow 3 to 5 business days for your bank to process the refund.

Rated 5 out of 5 stars

Alfa Romeo 33 Stadale

Great price on a hard to get book. It was very well packaged & very quick delivery. Perfect transaction.

May 5, 2026
Booksplease logo

Reply from Booksplease

We're delighted you found your hard-to-find book at a great price! We appreciate your kind words about our packaging and quick delivery.

Rated 5 out of 5 stars

Fantastic range of books at very good…

Fantastic range of books at very good prices. Speedy deliver and always very well packaged with a few freebie bookmarks too. Go check them out and add to your book collection

January 26, 2026
Booksplease logo

Reply from Booksplease

We're so glad you appreciate our wide selection and great prices! We're happy to know our speedy delivery and careful packaging, including the bookmarks, enhance your experience.

Rated 5 out of 5 stars

Great price

Great price, thank you. I ordered for the first time and although I had to wait a little longer it was worth it as they had the items for far cheaper than anywhere else.

May 5, 2026
Booksplease logo

Reply from Booksplease

We're so glad you found great value with us on your first order! We appreciate your patience and kind words.

Rated 5 out of 5 stars

Ordered 3 'Golf Rules Quick Reference'…

Ordered 3 'Golf Rules Quick Reference' books over a year ago. Arrived promptly and in very good condition. Been using the past year

June 2, 2025
Booksplease logo

Reply from Booksplease

We are so pleased to hear that your books arrived promptly and are still serving you well! Thank you for your lovely review!

Rated 5 out of 5 stars

A great selection

I visited Booksplease while searching for a book series which has several different cover versions available. I was seeking a specific cover version and struggling to source from other sellers.

Their website offered a wide selection and I was able to find exactly what i was looking for by searching isbn/sku number.

Delivery was speedy and the items were securely packed; arrived in perfect condition. Very pleased!

May 1, 2026
Booksplease logo

Reply from Booksplease

We are so pleased to hear you found the specific book cover you were searching for and that our website's selection was helpful. We appreciate your kind words about our speedy delivery and secure packaging. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very good condition when arriving

Did a very good job delivering the books they were really clean and the delivery time was amazing, also the price was amazing. Much much cheaper than Amazon Etc.

May 1, 2026
Booksplease logo

Reply from Booksplease

We are so glad you enjoyed our clean books, amazing delivery, and great prices! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Reliable seller, delivery time acceptable.

Delighted to have found a copy of a book I wanted at a fair price. Delivery time, though not lightening fast was perfectly acceptable. Book arrived in excellent condition. Can recommend Booksplease.

April 30, 2026
Booksplease logo

Reply from Booksplease

We're so glad you found the book you wanted at a fair price and that it arrived in excellent condition. We appreciate your kind words and recommendation!

Rated 1 out of 5 stars

I never got the book and didn’t get my…

I never got the book and didn’t get my money back

April 27, 2026
Booksplease logo

Reply from Booksplease

We apologise if you have been disappointed with your experience. We have not received any contact from you regarding this issue and therefore we have been unable to resolve this issue for you. As you have not received this order we have now issued a full refund for this order. The refund has been processed at our end.
Please allow 3 to 5 business days for your bank to process the refund.

Rated 5 out of 5 stars

Great experience all round

Great experience all round. Easy to order on-line, competitive price and prompt delivery.

April 29, 2026
Booksplease logo

Reply from Booksplease

We're delighted to hear you had such a positive experience with your order! Thank you for your wonderful feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look