Booksplease is continually excellent. Some of the best prices on the market, reasonable shipping time, good packaging... No complaints from me! (The bookmark designs are also cute and are updated semi... See more
Company replied
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Review summary
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Books always come on time and in great condition. I wanted to remove a book from my order but it was already packed. I contacted customer support and they helped me return the book I did not want... See more
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I found Booksplease by accident, when searching for the books I wanted on the Internet. Their prices were good and they had exactly what I was looking for. Ordering was quick and easy. Delivery was pr... See more
Company replied
i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurh... See more
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Company details
Written by the company
We offer a wide range of books at competitive prices and pride ourselves on exceptional customer service. With over 15 years of experience, our dedicated team ensures accurate and efficient order fulfillment. Thank you for choosing Booksplease. We look forward to serving you.
Contact info
277a Wennington Rd, PR9 7TW, Southport, United Kingdom
- sales@booksplea.se
- booksplea.se
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Booksplease
We're so glad you were happy with the item, quick delivery, and excellent price. We appreciate your feedback!
Reply from Booksplease
We're so glad you found our price good and the item perfect. Thanks for your kind words!
Fantastic
Books for a great price, easy to order, arrived before delivery date, didn't have any problem at all.
April 28, 2026
Reply from Booksplease
We're so pleased you found our prices great and ordering easy. We're happy your books arrived early and everything went smoothly!
Fantastic service
Fantastic service. Delivered quickly and packaged well to avoid damage in transit. All I ever ask for!
April 27, 2026
Reply from Booksplease
We're so glad to hear you received your order quickly and well-packaged! We appreciate your kind words.
Reply from Booksplease
We're happy you enjoyed our speedy delivery and good value. Thanks for your feedback!
Five stars very good book
April 27, 2026
Reply from Booksplease
We are so pleased you enjoyed the book! Thank you for your wonderful feedback.
Thank you! Very happy with my shopping experience
First time I have used this company and was very pleased with the service. My book came on time and in great condition. I was fully notified through the process, no issues at all. Thank you!
April 27, 2026
Reply from Booksplease
We're so pleased you had a great first experience with us! We're glad your book arrived on time and in excellent condition. Thank you for your kind feedback!
Great service.
This was the first time I have purchased from Booksplease and my experience was very good one. The book arrived on time.
April 24, 2026
Reply from Booksplease
We are so glad to hear you had a very good experience with your first purchase! Thank you for your kind words.
Delayed order and poor communication
Ordered a book on 6 April and initially received a dispatch confirmation. However, tracking stopped updating shortly afterwards and the parcel never arrived.
After contacting customer service, I was informed that a replacement would be sent. Unfortunately, this also resulted in repeated delays, no confirmed dispatch and no tracking details despite multiple follow ups and being given specific timelines.
Most responses were generic and did not clearly address the questions raised regarding dispatch and delivery.
The order was eventually cancelled and refunded only after escalation.
Disappointing first experience overall due to poor communication, unclear updates and lack of proactive handling of the issue. I hope the service and customer communication improve in future.
April 16, 2026
Reply from Booksplease
We apologise if you have been disappointed with your experience.
Reply from Booksplease
We are so glad you enjoyed our service and the bookmark! We appreciate your kind words.
Reply from Booksplease
We appreciate your positive feedback! We are glad you were happy with our prices and delivery.
Great price, faster delivery than expected
Great price, and much earlier delivery than the initial estimate I got from them- the first email said it would take nearly two weeks, but in reality I got the books 4 days later. Nice bookmarks too!
April 22, 2026
Reply from Booksplease
We're glad to hear you received your books so quickly and appreciate your positive feedback about the price and bookmarks!
Reply from Booksplease
We appreciate your positive feedback! We are so glad you enjoyed our books and quick delivery.
Reply from Booksplease
We're so glad you were happy with your book's price, condition, and fast delivery!
Reply from Booksplease
We are so pleased you found great prices and that your books arrived quickly in great condition!
Absolutely brilliant
Absolutely brilliant, great price and great service. Love the free bookmarks was not expecting that.
April 21, 2026
Reply from Booksplease
We're so glad you enjoyed your experience and appreciated the bookmarks! Thank you for your wonderful feedback.
A great service with a wide range of…
A great service with a wide range of books to choose from. Quick delivery packaged well to ensure safe delivery.
April 17, 2026
Reply from Booksplease
We're delighted to hear you appreciate our service, wide selection, and quick, safe delivery. Thank you for your positive feedback!
Very good choice of books at great…
Very good choice of books at great prices.
Fast delivery, excellent service.
April 21, 2026
Reply from Booksplease
We're so glad you were happy with our book selection, prices, delivery, and service! We appreciate your feedback.
The customer service is fantastic
The customer service is fantastic. The quality of the item was perfect.
April 20, 2026
Reply from Booksplease
We're so glad you had a fantastic experience with our service and quality. Thank you for your kind words!
I love Books Please
I love Books Please! They package everything very well and the selection is awesome! I will be ordering from them again in the near future.
April 17, 2026
Reply from Booksplease
We're so happy to hear you love our selection and packaging! We appreciate your kind words and look forward to your next order.
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