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UK Bookworms Ltd Reviews 190

•
TrustScore 5 out of 5

4.8

Childrens Book Store
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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often describing the books as fantastic, lovely, and in perfect condition. Many people also highlight the wide selection available, noting that it caters to various ages and genres, making it easy to find exciting options. The delivery service is frequently praised for being quick, prompt, and well-packaged, ensuring items arrive safely and on time. However, some customers also noted issues with postage, mentioning instances where the correct postage wasn't paid, leading to delays in receiving their orders. A few other people also felt that the postage was very slow or that the company was slow to dispatch items.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the fantastic quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent value for money. Regular updates of new titles are advertised on their socials and discount codes are available to reduce the online price of £3 per book to £2.50 each. The website is easy t... See more

Company replied

Rated 5 out of 5 stars

Amazing products, amazing customer service and nothing is too much trouble for Jenny the owner. She is always friendly and approachable. She will go out of her way to help and support. The books are f... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely books - the ones I bought were Maisy and a Sophie book to help my non verbal 3 year old and a poo in the zoo book for my nephew at 1 year old he loves it! Perfect condition and deliv... See more

Rated 5 out of 5 stars

What a delightful children’s book that I bought for my grandsons. Excellent price, quality. Postage was reasonable and the whole process was hassle free. I most certainly intent to buy more books from... See more

Company replied

Company details

  1. Childrens Book Store

Written by the company

We pride ourselves on making books for children both affordable and accessible by working with schools and offering both online and in person sales

Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A Quick delivery.my granddaughter loved…

A Quick delivery.my granddaughter loved all the books and they’re good quality and not expensive. I will definitelybe using you again.

March 7, 2025
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Reply from UK Bookworms Ltd

Thanks for taking the time to leave us a review We look forward to receiving your next order.

Rated 5 out of 5 stars

Easy to navigate the website and order…

Easy to navigate the website and order books for my little ones. Seamless delivery! The books are amazing quality and the children love them. Thank you.

March 4, 2025
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Reply from UK Bookworms Ltd

Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

Great selection of books

I really enjoy ordering books for world book day for my class, the website is so easy to use, I really like the selection of books that you can buy for all ages.

March 4, 2025
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Reply from UK Bookworms Ltd

Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

Beautiful books that children will love

Beautiful books. Great illustrations and the stories are well written. The Tide almost brought me to tears as it explained how dementia affects grandparents in an easy to understand way that will help children understand they are still loved.

March 3, 2025
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Reply from UK Bookworms Ltd

We love this book too. Unfortunately the stock came to us too late for our family members but we take comfort knowing it’s helping others

Rated 5 out of 5 stars

Lovely books

Lovely books st a good price.

January 13, 2025
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Reply from UK Bookworms Ltd

It's great to hear that you loved the books and our price

Rated 5 out of 5 stars

I am so glad I purchased these books……

I am so glad I purchased these books… especially “I hate everything” as I was struggling with my child’s behaviour, who was hating everything, not wanting to go to school… however, through the power of stories, I was able to get to the bottom of what was going on:)

January 13, 2025
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Reply from UK Bookworms Ltd

We love to hear stories like this and we're so pleased we've been able to help. That series of books are our best selling titles and help so many families and educational settings to help children understand and cope with their feelings and emotions

Rated 5 out of 5 stars

Great price

Great price, well packed and delivered in time

January 13, 2025
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Reply from UK Bookworms Ltd

thanks for taking the time to leave a review

Rated 5 out of 5 stars

Lovely books & great service

Lovely books at a very reasonable price. Well packaged, no damage, arrived reasonably quickly.

January 6, 2025
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Reply from UK Bookworms Ltd

thanks for taking the time to leave a review

Rated 5 out of 5 stars

Excellent choice

Excellent choice, good price and arrived in good time

January 8, 2025
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Reply from UK Bookworms Ltd

thanks for taking the time to leave a review - we look forward to sending you more orders in the future

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order

January 6, 2025
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Reply from UK Bookworms Ltd

Hi Kellie,

Sorry to hear your order hadn’t arrived yet. It looks like it’s been delayed by the snow. It’s showing that it’s out for delivery this afternoon. I’ve included the tracking details below for your convenience.

Royal Mail - TQ612784823GB

Please reach out to us if there’s anything we can do to help

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