While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 532 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the process easy and straightforward. Many people appreciate the efficiency and how quickly their music gets playlisted, often exceeding expectations. Reviewers frequently highlight the company's ability to deliver on promises, leading to increased streams and followers on various platforms. However, some customers also noted issues with the service and product. A few people were dissatisfied with the number of streams received, feeling it did not match what was promised. Some reviewers also mentioned concerns about song placement, stating their music was not added to appropriate playlists or was placed on playlists with unrelated genres or very old songs, leading to minimal engagement.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers expressed disappointment, citing hidden... See more

User experience

Reviewers mention positive feedback about user experience. Many customers praise the ease of use, with some... See more

Social media

Users describe positive interactions with social media. Many reviewers are intrigued by social media ads and... See more

Product

People report ambiguous experiences with the product. Some customers praise it as a great product that "does... See more

Marketing

Reviewers highlight ambiguous aspects of marketing. While some customers, for example, praise the promotion... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Boost Collective is really advisable if you want your song to be promoted internationally. In our case (LUDO band from Belgium) it is a bit more difficult, as the rock songs are sung in Dutch, which m... See more

Rated 4 out of 5 stars

Took a little longer than advertised to place... however I've been placed on multiple playlist, and iam excited. Looking forward to a long term working relationship. Thanks BC 💯

Company replied

Rated 4 out of 5 stars

The boost collective model for promotion is really good and sustainable if you have the level of coin for it in the modern day. Sometimes the curation process can be finicky because of how a song may... See more


Company details

  1. Music Management and Promotion

Written by the company

Boost Collective is a platform for playlisting and free music distribution. Since we moved domains, all our 800+ reviews are on our other page here, feel free to check them out: https://www.trustpilot.com/review/boostcollective.ca


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using the service for quite…

I’ve been using the service for quite some time now, and I must say, I’m thoroughly enjoying it. People from various parts of the world have reached out to us due to our extensive reach. We need more services like this to be able to expand our reach with minimal effort on our part.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

I was tricked into a monthly…

I was tricked into a monthly subscription

December 19, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Jamie,

We cancelled your subscription already so if you have been charged please let us know and we'll refund you right away.

The Boost Collective Team

Rated 5 out of 5 stars

Well I can't speak on how well it has…

Well I can't speak on how well it has boosted my streams because I just paid 5 minutes ago to increase my Music streams on my song " No Hope on Dope" by BROCK P MUSIC I confident that once my music is heard it will take off, I've been using distrokid and haven't gotten the stream i feel I desire so I will get back with y'all and let you know if it perform like advertised. Thanks -BROCK P MUSIC

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

This is an absolute farce

This is an absolute farce. We can’t even find the area to log in on their site.

The campaign netted 0 new followers and 0 new streams.

December 11, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Brad,

Thank you for reaching out. Our Customer Service team is going to look for any reach out you did regarding this issue and reply with the link to login.

I'll also include the link here - https://www.boost-collective.com/signup

Please click "Sign Up" using the fields provided or click "log in" on the top right if you've already created an account.

The Boost Collective Team

Rated 1 out of 5 stars

Waste of money

I’m giving 1 star, because I feel like I got scammed. I paid for Gold campaign and as we are in the 3rd week of campaign I got zero results… Pointless and waste of money. Moreover, communication with support team is very bad. Not recommended!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Did a promotion for 1 of my singles and…

Did a promotion for 1 of my singles and got a total of 30 streams; when I emailed them to cancel the subscription they proceeded to take the money out of my accounts; when I emailed them about taking me of the put my old single on a platform; they don’t reply to emails in time so hopefully this will get there attention, I will continue to update people on the situation as we all deserve to be treated fairly!! UPDATE - they replied to my email after weeks asking if I had made the 1 star on trust pilot; STILL HASNT BEEN RESOLVED!!!!!! Don’t waste your money!!!!

December 11, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Emmanuel,

Thank you for the update. We asked because we need to confirm the user to process the refund as requested.

We've gone ahead and processed the refund on our end. It will take of couple of days to reflect upon the card used to purchase.

The Boost Collective Team

Rated 1 out of 5 stars

I only had 37 views in 21 days

I only had 37 views in 21 days, this was a waste of money , the plan guaranteed may several thousand views.

November 19, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Gen,

Thank you for reaching out. Our Customer Service team will be reaching out to you directly re: your issue to discuss further.

The Boost Collective Team

Rated 5 out of 5 stars

Great Company to work with

Great Company to work with. They get started with you as soon as you reach out! Their no wait to get set-up system is superior with all your questions answered up front.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I spent $798.40 with Boost Collective…

I spent $798.40 with Boost Collective across several packages - Gold, Pro, Platinum, and Diamond. Their website clearly lists estimated ranges for these tiers:

Gold: 2,000–5,000
Pro: 3,000–10,000
Platinum: 8,000–15,000
Diamond: 15,000–30,000

Across all campaigns combined, my TOTAL streams didn’t even reach 500 streams, which is below the lowest end of a single Gold package. Some songs received 1–4 streams over the entire campaign.

My dashboard didn’t work for over a week, and when it finally loaded, it showed one giveaway entry - despite their offer of 1 entry per $50 spent, which should have been around 16 entries for my total.

Playlist placements didn’t make sense either. They put a rock version and a dance remix of the same song onto an 80s playlist — neither version fits that genre. Most of the streams came from countries known for low-engagement playlist farms, which is not consistent with targeted or authentic promotion.

Support was the most frustrating part. I reached out multiple times with clear questions and detailed evidence. Their responses were short, vague, and didn’t address anything I asked - no explanation for the missing entries, no clarity on playlist choices, no confirmation campaigns even launched properly. They told me "rest assured" everything was fine.

Based on what I actually received, I can’t say the service resembled what I paid for. Sharing my experience so other artists know what to expect before spending this kind of money.

I will update my review accordingly if the company resolves this. But as far as I am concerned, this is misrepresentation and services not delivered.

November 13, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Steven,

That is not the result that you or us wanted to see. I want to let you know that we've gone ahead and extended your campaign at no charge for another 4 weeks, we will be re-pitching your tracks to try and secure different placements for you as well.

Our apologies for the issues with your dashboard. Everything on our site is custom made and on occasion there can be issues that make the user experience less than perfect. I also talked to our developer team and confirmed in our back end that you received 15 ballots into our draw. The system was not set up to record a decimal point or round up so a 15.88 was made 15 and not 16.

I also acknowledge the longer than average wait time that you received as well and that should not have happened. We strive to be the best music promotion company in the world and we want to make it right with you.

If you'd like to discuss further, please continue the dialogue with our Customer Support team.

The Boost Collective Team

Rated 1 out of 5 stars

Repeated Unauthorized Billing After Multiple Cancellation Attempts

I signed up for Boost Collective for a one-time music promotion and attempted to cancel on October 3rd. Despite emailing support multiple times and following their instructions, my subscription was not cancelled, and they continued to charge my card.

I submitted another cancellation request on October 6th, which also went unanswered. My dashboard still showed an active “ongoing” Pro campaign even though I had requested cancellation and did not authorize recurring billing. I had to dispute the charges with my bank to get the money returned.

As of today, the issue is still unresolved, and there is no way for a customer to cancel on their own through the dashboard. Support replies are vague, delayed, or do not address the cancellation directly.

I am posting this review in hopes that Boost Collective finally cancels my account and stops the unauthorized charges. I am also sharing this so other artists are aware of my experience. I will update this review if the company resolves the issue.

December 6, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Laura,

I'll base the response off of your email from 5:18pm on Saturday as it was very clearly laid on what your requests were.

1. Your account was cancelled and no further billing will happen on the card you requested. We've attached a screen shot in our reply to this email through our Customer Service team.,

2. Cancellation did take place and a screen shot was included in our reply.,

3. We replied today. Our Customer Service reply time can can a few days so we're within the guidelines you requested.,

4. A screen shot of your cancellation was provided in our reply via Customer Support.,

5. A refund was processed for the charge on Dec. 6th.,

If you'd like to discuss further please follow up with Customer Support and we'll be more than happy to continue our dialogue with you.

The Boost Collective Team

Rated 1 out of 5 stars

Awful Customer Service

They were the worst promotion company that I have ever dealt with. They placed my songs on ineffectual playlists, delivered abysmal customer service, and gigged me with recurring charges after I repeatedly attempted to unsubscribe from their sub-standard service. There are other companies out there that deliver positive results and honor refunds when they fail to deliver on promises. This is definitely a one star company in my experience.

January 10, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Thomas,

I tried to locate your current order with us using the email you've used for previous orders and for reaching out to our customer service team. Unfortunately, I cannot locate any order placed after December 2024 within our system.

If you'd be able to let us know the email you used to place the order in which this review references our team will review and get back to you. Please send us an email at support@boostcollective.ca

The Boost Collective Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look