Boosteroid 

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Rated 5 out of 5 stars

I have been using Boosteroid for months now, and I can certainly say this is one of the bests sites I have ever subscribed to. Affordable, their support team is very professional and always ready to a... See more

Rated 5 out of 5 stars

I love Boosteroid, they're cheap, reliable and user friendly. I've been using it a couple months and sure sometimes i can get a crash or two but its so rare i hardly call it an issue. The games run pr... See more

Rated 1 out of 5 stars

I got Boosteroid so I could play Windrose during my free weekend, but the game has been down for maintenance the entire time. Meanwhile, it’s available without any issues on GeForce Now or steam — so... See more

Company replied

Rated 5 out of 5 stars

Good hardware, affordable plans and no stupid limits like on certain other cloud gaming platforms. Support is also always there to help. Can only recommend it if you are close enough of a datacenter!

Company details

  1. Gaming service Provider

Written by the company

Boosteroid is the world’s largest independent cloud gaming provider. We enable remote cloud-based access to PC video games across devices and platforms – a Netflix or a Spotify, but for video games. Boosteroid helps players run over 1,800 video games, including the world’s most popular titles, on any desktop, mobile, or smart TV device, regardless of its processing power or operating system. Games are run on Boosteroid's remote cloud-based gaming rigs, and the gameplay is streamed to a user's device via the Internet. Boosteroid operates 29 data centers – one of the largest GPU-based hardware networks in the world – bringing low-latency cloud gaming experience to over 8 million users in Europe, North and South America. Server solutions behind Boosteroid are developed together with AMD and ASUS – they power the most high-end cloud gaming virtual machine on the market. Boosteroid is the partner of Google for gaming on Chrome OS, the partner of Samsung, LG, Hisense, Philips for gaming on smart TVs, the partner of Mercedes-Benz for in-car gaming, the partner of Microsoft, ASUS, Lenovo, etc. Boosteroid was established in 2016 in Ukraine and launched commercially in 2019. Currently, the company is headquartered in Austin, Texas, with its main R&D office based in Kyiv, Ukraine, and several local entities operating in the EU. As of early 2025, Boosteroid has a team of 120+ people.


Contact info

Breach of guidelines

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Rated 1 out of 5 stars

Terrible

Terrible! Feels like some sort of beta experiment. Was hoping to find an alternative to GeForce NOW (with unlimited game time). But this is a total joke. Input lag, artifacts, choppy fps and stuttering. I have a very fast and stable connection but that seems to be Boosteroid's only line of defense for this atrocity. "It's your connection". Never had any problems with GeForce NOW. So for you people that are looking for a propper alternative, save your time. Unfortunately this ain't it.

April 16, 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

There are various factors that may negatively affect the connection, so we recommend checking our connection improvement tips from the Help Center.

In case such tips don't help, we advise getting in touch with our 24/7 support team for a thorough investigation of the connection issues.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 1 out of 5 stars

Account Lost, Support Didn’t Help at All

Hello, I’m sorry to have to write this because I originally thought Boosteroid was a good service. Recently, I purchased a yearly subscription, but I made a mistake — I shared my account details with a friend who ended up betraying me, changing my password and email, and locking me out of my account.

I immediately contacted live support, but I kept receiving the same response:

“We’re sorry to hear about this situation. However, according to Section 5.3 of our Terms and Conditions, you are responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account.”

I reached out multiple times. They told me my case would be reviewed and that I would be contacted soon, but I never received any follow-up. The next day, I contacted them again via live support and email, and my ticket was simply closed without any explanation.

I find this approach completely unacceptable. I even provided valid proof of my subscription payment, and I believe that with proper support, this issue could have been resolved.

I am extremely disappointed. The service itself might not be bad, but the customer support is terrible. As soon as you encounter a more serious issue, you’re on your own.

To make matters worse, I was suddenly permanently banned from their Discord server without any explanation or warning.

For me, Boosteroid is completely done. I lost my money, and I do not recommend this service. It may work fine as long as nothing goes wrong — but if it does, don’t expect any real help.

April 15, 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

According to our Terms and Conditions, it's prohibited to transfer, sell user account to another person/people, or share your user account with others.

Rest assured, the account will soon be blocked due to a violation of such rules. Thank you for reporting this incident and for taking the time to share it with us.

Best regards,
Complaints team

Rated 1 out of 5 stars

trash performance

trash performance, using other live game services with great performance and better optics.
cant get a refund even if you can never actually start playing properly
dogshit, go buy nvidia geforce now, more expensiv, but atleast u dont throw your money in the trashcan

April 11, 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used.

There are various factors that may negatively affect the connection, so we recommend checking our connection improvement tips from the Help Center. Moreover, we recommend contacting our 24/7 support team for a thorough investigation of the connection issues.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 5 out of 5 stars

I was surprised and pleased with the…

I was surprised and pleased with the level of service and support provided by Boosteroid. I decided to try it out just to evaluate the progress of cloud remote desktops, and was very impressed with what's been achieved with streaming of games that impose a heavy GPU load. Part of the problem is, of course, that Boosteroid ends up shielding people, particularly gamers, from artificial planned obsolescence and even remote sabotage (I've had a GeForce card used by government hackers to set my motherboard on fire in the past, for example.) So, they do deal with some real support challenges and I understand why the experience isn't perfect at all times, but it's worth noting that their support staff really go above and beyond to make things work for their users. I'm not a gamer and probably won't renew, but if I was, there's no question I'd be with Boosteroid! It's a great service.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Games can be down for weeks or even longer, and you won't get any compensation.

The service is just terrible. Support is poor and doesn't help at all. RDR 2 (EGS) performed horribly at first. I was getting less than 30 fps even on the lowest settings with max FSR! Meanwhile, their in-app statistics consistently show over 110 fps. But the game itself feels like a slideshow, which is proven by the in-game benchmark. The frame rate dropped as low as 3–4 fps!

And they blamed me for the poor in-game performance. In other words, they don't help. I had to waste a lot of time trying to explain to their support that the game's poor performance couldn't possibly be my fault.

Later, the game started working. But I only managed to play it for about 10 hours before it went into maintenance for nearly 2 weeks!!! At the same time, the Steam and Rockstar Launcher versions are working fine, but the EGS version isn't. And this game is exactly why I bought the subscription in the first place.

They refuse to offer any compensation. This means that at any moment – even right after you subscribe – the service you paid for can become unusable, and no one will compensate you for it! That's company policy. And it's a scam!

UPD. Reply to Reply from Boosteroid. You are manipulating the facts! The EGS version of RDR 2 works good. It runs on my PC. But my PC can't run it with high settings. So I bought your subscription. The game didn't receive any updates. But it has been unavailable on your service for the entire month. Before that it had performance problems on your servers. I can't play, but you took the money for the subscription. And you won't compensate anything. And I've contacted your support many times. They don't help.

April 10, 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

Boosteroid is a cloud provider, not a content provider. Sadly, if a certain game starts experiencing issues, it will be put under maintenance until the game works properly again.

Besides, there are various factors that might cause instability issues, and we recommend checking our tips from the Help Center or contacting our 24/7 support team for a more thorough investigation.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 5 out of 5 stars

i really liked their support

i really liked their support, and enjoy using boosteroid a lot. i live in brazil and haven't had any connection issues. recently i had a problem and VoidPirate help me a ton - excellent customer servicer!

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

Boosteroid is a good service of cloud gaming

Boosteroid is a good service of cloud gaming, you can use it practically unlimited, the quality of support is great,because I can solve the problem almost everytime, has a variety of games that aren't accessible on other cloud gaming providers, maybe it has some issues with connection but great overall, I will keep using it and recommend it to other users too!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Services

They have fantastic servers if you are looking to play any type of game (well, most games) on a low-end computer or even a Chromebook. Use this website. The support is amazing; it's also very fast and efficient.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

It's a terrible service!

It's a terrible website, and there's no way to get a refund. Rest assured that most of the time you'll have a terrible connection with significant lag, no matter where you are. If you find that their service doesn't suit you, they won't refund your money. They won't refund your money under any circumstances; you can find this information on their website.

April 1, 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used.

As for the connection issues and lags, we recommend checking our connection improvement tips from the Help Center.

Also, a more thorough investigation of your sessions can be performed by our 24/7 support team. Thus, in case our tips from the Help Center don't resolve the problem, we kindly ask you to reach out to them.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 1 out of 5 stars

Horrible latency.

80 megabits... but 250ms, in Germany. The servers are in bike range for me, yet the performance is abysmal. It's even worse for friends from places with worse infrastructure.

If I experience these issues, I hardly believe it is worth paying for for most people.

Just try to claim this as fake. I know my rights as a consumer and I already have the proof on hand to fight your abusive practices, trustpilot. Bet your money on it.

March 29, 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

There are various factors that may negatively affect the connection, so we recommend checking our connection improvement tips from the Help Center. Moreover, we recommend contacting our 24/7 support team for a thorough investigation of the connection issues.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

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