Excellent customer service from Shivonne Singh who has obviously been well-trained, was highly efficient, friendly and reassuring that she could sort my problem out. Should go far within the company... See more
Boost
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See what reviewers are saying
shocking, simply shocking- no joined up thinking within Boost. Passed between departments with nobody actually taking ownership just blaming each other. Left with no Gas for several days due to repeat... See more
Company replied
My experience was sorted quickly and efficiently and made my day! Sorted my issues out straightaway and was very informative I couldn’t have asked for a better person to help me! Tennelle is amazing!... See more
Aidan was from the beginning of our phone call last week eager to assist with our query and arrange the necessary refund for us. He arranged to call us back today with the information that we needed f... See more
Company details
About Boost
Written by the company
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
Contact info
United Kingdom
- boostpower.co.uk
Great service,very good person who…
Great service,very good person who sorted out the problem
Very good customer service and very…
Very good customer service and very polite and friendly
I have just received a bill for over…
I have just received a bill for over 1350.00 pounds for gas. I only had this trouble since you fitted a smart meter. As I am on a pay as you go meter I cannot see how I owe all of this to you I will be changing to a new supplier as soon as I can this is Mrs p thomas and I am using my sisters email
Good staff that are helpful
Hello i’ve been with ovo for over 10…
Hello i’ve been with ovo for over 10 years and over the last three years we have had over six /eight new meters. now only one week old we need two more and every time your men have to come around my house i have to pay someone to clear it out for me. as i’m disabled and i can’t get under the stairs to move it. it’s not the meters that’s the problem it’s the silly men who put the meters in because they don’t know how to match them up so this is going to be the last time because i can not afford it
Always great customer service 👍
Disappointed
Dear sir madam, I asked for a smart meter for my gas, you told me no problem, and arranged to a fitting ,but the engineer when he came told me not possible because electric meter too far away from gas meter, Now if when I asked for a smart meter, you should ask how far away is electric meter was ,this would have saved money and time for me and your engineer, and the cost of all this is put onto customers bill, not a good way to run a business
Very quick and helpful
Professional Customer Service
The best energy supplier
Boost always help us out when I need discretionary credit, always fast at answering the phone too and always very helpful.
The lovely lady mandisa was very…
The lovely lady mandisa was very helpful, polite and informative.
She is a really positive credit as an employee of the energy company boost.
Extremely friendly & are more than…
Extremely friendly & are more than willing to help out
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