Bootsphoto.com Reviews 17,496

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,900 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including prints, photo books, and personalized items, often noting their professional appearance and how well images are replicated. Many people also highlight the excellent service, finding the online ordering process easy and convenient, with good communication throughout. However, some people were dissatisfied with aspects of the delivery service, mentioning slow dispatch or delivery times, and occasional issues with orders not being ready for collection as expected. A few other people also felt that the quality of some products was inconsistent, with issues like poor cutting, frayed edges, or photos being out of chronological order.

What people talk about most

Product

Users describe positive interactions with product quality. Many customers are delighted with the quality of... See more

Quality

Consumers generally express satisfaction with the quality of products, often highlighting excellent printing,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the quick... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering system simple, easy to... See more

Service

Clients share positive opinions on service, frequently highlighting excellent service, brilliant printing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, user friendly, once you get to know your way around the facilities. The only downside was the limited number of templates based on cover styles. I created a shared memory book for my sister,... See more

Rated 4 out of 5 stars

I have regularly used Boots photo over the years and have been very happy with the service. The end products look amazing and are much admired by friends and family. The new website took a little long... See more

Rated 4 out of 5 stars

The ease of the interface and ordering process made it very easy to place the order. The feedback on the uploaded image quality, and if it was sufficient to give a high quality result is also useful... See more

Rated 5 out of 5 stars

Great online ordering service! Fab quality prints. Very happy with Bootsphoto.com. Good prices, online mgmt system very easy to use and navigate, delivered in good time!



Company details

  1. Photo Printing Service

Written by the company

For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!

Boots Photo

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

17K reviews

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Rated 3 out of 5 stars

Perfect result

The final result was absolutely perfect and delivery was quick. However,being an older person, I was VERY confused by the sizing options. Took me hours of dithering. I was shocked when I found I had got it all correct in he end!

February 20, 2026
Bootsphoto.com logo

Reply from Bootsphoto.com

Liz ,

Thank you for taking the time to leave a review. We are delighted to hear that the final result was absolutely perfect and that delivery was quick.

We also appreciate your feedback regarding the sizing options and understand how this could feel confusing. If you are ever stuck in the future, please feel free to contact our customer care team, who will be more than happy to offer guidance and advice throughout the ordering process.

Kind Regards,
Mya
Customer Service Support.

Rated 3 out of 5 stars

Layout

I found it really difficult to arrange photos on the pages. Especially if you wanted to change the layout once you had placed photos.

March 4, 2026
Bootsphoto.com logo

Reply from Bootsphoto.com

Robert,

We’re sorry to hear that you struggled while designing your order. In future, we would strongly recommend reaching out to our customer support team for help with the design process.

Additionally, we offer free webinars where we demonstrate how to design books and go through the available features, as well as shorter tutorials on the Tutorials page of our website.

Thank you for your feedback, it’s greatly appreciated and helps us improve our service.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 01926 463 605

Email: bootsphoto@cewe.co.uk

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Rated 5 out of 5 stars

Boots Photo

Free software, in my case easy to add photos. Quality was better than I imagined due to some older photos.

March 3, 2026

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