I’m very satisfied with this website. I bought many branded items with really big discounts and the quality was excellent. Fast delivery, good prices, and a great shopping experience overall. I will d... See more
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See what reviewers are saying
I have been ordered from BOOZLET twice now and I am very satisfied with their quick response and fast delivery. Plus the reasonable prices. So, I am very pleased with their service and could recommend... See more
I like that my order arrives quickly, and it is also very easy to return the product. Everything seems well thought out, reliable and secure. The orders that have arrived have been clean and the size... See more
One of the items i received in worn condition! There showed signs of “used”, with dust flakes marked on surface, slightly torn wrapped paper, size-tag inside unsticked fell off and long gone with the... See more
Company replied
Company details
- Women's Clothing Store
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Outlet Store
- Shoe Store
About Booztlet.com
Written by the company
BOOZTLET.COM
We carry designer clothes, shoes and accessories for women, men and kids.Our store opened in 2015 and offers the best shopping experience with daily new arrivals, a wide selection, and last but not least good offers. We offer fast delivery of 1-5 working days and an easy return policy of up to 14 days.
At Booztlet.com you will find more than 1400 Scandinavian and international brands like: Gant, Boss, Tommy Hilfiger, Calvin Klein, Peak Performance & Marimekko and many many more! Booztlet.com is the official outlet from Boozt Fashion AB.
Contact our Customer Service for assistance!
Opening hours:
08:00 - 19:00 CET, Monday to Friday
Sweden
+4610 13 88 084
customerservice_se@booztlet.com
Denmark
78 76 87 60
customerservice_dk@booztlet.com
Norway
+47 32 99 43 46
customerservice_no@booztlet.com
Finland
075 325 25 49
customerservice_fi@booztlet.com
Netherlands
+31 85 888 71 87
customerservice_nl@booztlet.com
Europe
+46 10 138 91 03
customerservice_eu@booztlet.com
Germany
+46 40 688 75 73
customerservice_de@booztlet.com
Iceland
+46 105 51 58 37
customerservice_is@booztlet.com
Austria
+46 10 551 55 37
customerservice_at@booztlet.com
For enquiries via e-mail, we do our best to get back to you within 3 days.
booztlet.com
Welcome to
Written by the company
Fast delivery & Easy returns
Nordic Outlet
We offer easy 14 day returns and the lowest prices on top brands. In order to do so, we have a fixed shipping and return fee:
Sverige
1-2 vardagar, 49 kr
Danmark
1-2 hverdage, 49 kr
Norge
2-4 arbeidsdager, 59 kr
Suomi
1-5 arkipäivää, 5.49 €
Nederland
3-5 werkdagen, vanaf 4.99 €
Deutschland
2-5 Werktage, 4.99 €
Österreich
3-5 Werktage, 5.99 €
Polska
3-5 dni roboczych, 19 zl
Eesti
3-4 tööpäeva, 7.99€
Latvija
3–5 darba dienas, 7.99€
Lietuva
3–5 darbo dienos, 7.99€
Iceland
2-3 working days, from 2.500 kr
Europe
3-5 working days, 6.99 €
Sverige
1-2 vardagar, 49 kr
Danmark
1-2 hverdage, 49 kr
Norge
2-4 arbeidsdager, 59 kr
Suomi
1-5 arkipäivää, 5.49 €
Nederland
3-5 werkdagen, vanaf 4.99 €
Deutschland
2-5 Werktage, 4.99 €
Österreich
3-5 Werktage, 5.99 €
Polska
3-5 dni roboczych, 19 zl
Eesti
3-4 tööpäeva, 7.99€
Latvija
3–5 darba dienas, 7.99€
Lietuva
3–5 darbo dienos, 7.99€
Iceland
2-3 working days, from 2.500 kr
Europe
3-5 working days, 6.99 €
Contact info
Sweden
- booztlet.com
4.2
Great
74K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Bargain hunting without leaving the house
I have been ordering from Booztlet for over 2 years now, ever since my LO was born and I truly love everything. People are also surprised at the prices of the items, and I just feel like I won the lottery every time I find a new deal .
Literally the best option when you want to bargain hunt without leaving the house :)
July 2, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Booztlet.com
Dear Agnese,
Thank you for taking the time to leave a review.
As an outlet store, we focus on offering great prices and discounts on a wide selection of products. To be able to provide these prices while maintaining a sustainable business, delivery and returns are not services we can offer free of charge.
If you have any questions or concerns, our customer service team is here to help you. You can find our contact details here: https://www.booztlet.com/lv/lv/temas/about-booztletcom/klientu-apkalposanas-centra-darba-laiks-un-kontaktinformacija
We wish you a great day!
Best regards,
Vera, your Booztlet.com team
Quality excellent
Quality excellent. Recieved in very good time and packaging top level
December 28, 2025
Though my order was lost
Though my order was lost, the service assistant helped me to refund and reorder desiered product.
January 7, 2026
Unprompted review
Good items with low prices.
December 27, 2025
No delivery (yet)
I order 18th December, some clothes for my daughter and chose for the package to be delivered at a DHL locker, according to DHL the driver is on the way to that place since 24th December! I demand to know where is my pacakge, I already wrote DHL and contact service of Boozlet but i get no answer.
December 24, 2025
Unprompted review
Reply from Booztlet.com
Hi Alexia,
Thank you for reaching out and sharing your experience. We’re sorry to hear about the delay and understand how frustrating this situation is.
At the moment, we’re unfortunately unable to locate your order, as no order number is included here. Without an order number, we’re not able to investigate the case further. We kindly ask you to contact us again directly with your order number so we can assist you as quickly as possible.
You can reach our EU customer service via the following channels:
🌐 Customer service page: https://www.boozt.com/eu/en/customer-service
📧 Email: customerservice@boozt.com
📞 Phone numbers: 010 138 89 88
Please note that we are currently experiencing a higher volume of inquiries than usual, which may result in longer response times. We are doing our best to respond to all customers as quickly as possible.
Thank you for your understanding and patience.
Kind regards,
Nathalie, your Booztlet.com Team
Always happy with Booztlet
July 18, 2025
Been waiting since 27.12.2025 for my…
Been waiting since 27.12.2025 for my order. I contect you, nothing happend.Clearly bad
December 27, 2025
Reply from Booztlet.com
Hi Lucrezia,
Thank you for taking the time to leave a review.
Our goal is always to provide a five-star shopping experience, and we truly regret the situation that has occurred regarding your delivery this time. Together with our distributors, we continuously strive to deliver within the stated delivery time, but technical or human errors may unfortunately occur.
We can see that you already have an ongoing case with our customer service team, and we are currently working on investigating the matter further. We will get back to you as soon as we have an update and are doing our best to resolve the case as quickly as possible.
Thank you for your patience.
Wishing you a great day!
Kind regards,
Nathalie, your Booztlet.com Team
Very good choice
Very good choice, very good products for fair price.
The postage is also fast.
December 22, 2025
Horrible
Placed an order, returned it 4 days later. Took ages before receiving a refund given in store credit, which was certainly not requested. Send a mail. No response. Send another mail. Again no response. Waited for 40 minutes calling customer service. Finally they took up to then break the connection due to bad signal. What a horrible experience.
December 30, 2025
Unprompted review
Reply from Booztlet.com
Dear Customer,
Thank you for sharing your experience.
At the moment, we are experiencing a higher volume of inquiries during our peak season following Christmas and New Year, and we are working as quickly as possible to respond to all customers. We regret if this has affected response times in your case.
Regarding the refund, it appears there may have been a misunderstanding, and we would be happy to look into this further. As no order number has been included in your review, we are unfortunately unable to review the case in detail here.
We therefore kindly ask you to contact our customer service again with your order information so we can ensure the matter is handled correctly.
Your feedback is important to us and will be shared internally as part of our ongoing improvement work.
Wish you a wonderful day!
Kind regards,
Nathalie, your Booztlet.com Team
Deffective Item , Broken promises and endless runaround
My order arrived with a torn jacket. After reporting this, their first response was an apology and an offer of a discount to keep the defective item. Before I could even respond to that offer, they went silent for three weeks.
Out of the blue, a different representative then told me my "return was approved" for a full refund and instructed me to send it back. When I reminded them of the prior discount offer, I was dismissively told that message was "automatic" and they investigated and they don’t want to do discount , my only option was to return the jacket for a refund. There was zero continuity or care in handling my case.
Frustrated, I posted a review here on Trustpilot. Only then did someone from Booztlet contact me and said she want to sincerely apologize for the misunderstanding regarding my claim. I misinterpreted your message.
Her "solution"? She informed me the jacket was back in stock and that I could purchase a new one myself on the website, at the same price. She explicitly stated they would not send a replacement automatically. This is not a solution; this is asking a customer who received a faulty product to do all the work to fix their mistake.
Now, having complied and returned the defective jacket, the item is nowhere to be found on their website. I am left with no jacket, no resolution, and the complete runaround.
Summary of Failures:
1. Shipped a damaged product.
2. Made a discount offer, then ignored me for weeks.
3. Provided conflicting, automated instructions with no regard for previous communication.
4. Only engaged after a public review.
5. Offered an insulting, self-service "solution."
6. Now, the item is unavailable, leaving me with nothing.
This is not how a reputable company operates. I have spent over a month trying to resolve a simple issue that was caused by them, and I am now worse off than when I started. The customer service has been incoherent, unprofessional, and utterly ineffective.
My demand is simple: Booztlet needs to locate and send me the jacket I originally paid for in new condition, or provide a full refund plus compensation for this unacceptable hassle. I will update this review if and when this is finally resolved.
December 30, 2025
Unprompted review
Reply from Booztlet.com
Dear Dastan,
Thank you for taking the time to share a detailed account of your experience.
We understand how frustrating it is when a case is not handled with sufficient continuity, especially when it concerns a defective item and multiple points of contact. This is not the experience we aim to provide, and we take feedback regarding communication and case handling very seriously.
Situations involving damaged items, return approvals and alternative solutions are assessed on a case-by-case basis, and in some instances different options may be reviewed as the investigation progresses. That said, we understand that inconsistent communication can create confusion and dissatisfaction.
We would like to look into this matter more closely to review the full case history and see what options may still be available. We therefore kindly ask you to contact our customer service directly via your existing case or through our support channels, where we can assist you further.
Your feedback has been shared internally and will be used in our ongoing work to improve both our processes and customer communication.
Kind regards,
Nathalie, your Booztlet.com Team
High quality items and quick service.
December 19, 2025
I don't have problem with this…
I don't have problem with this shop.Clothes is good,prices is good to.if I don't like something I can return and seller return back my money.I use this shop few years and never have problem with this shop
June 16, 2025
Very good and simple to use
Very good and simple to use. The packages always arrives on time and doesn't take long at all and always in good conditions.
December 17, 2025
Excellent experience
Excellent experience! Very good assortment!
But, please, make it possible to deliver to UAE!😊
I was lucky that my friend was in Italy at that time, and bring me my order😁
December 15, 2025
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