Bop DJ Reviews 9,132

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive product knowledge, helpfulness, and professional, friendly demeanor, which significantly enhances the shopping experience. Many people highlight the excellent customer service, noting the team's ability to provide tailored advice and support. The quality of products and the efficiency of the delivery service are also frequently commended, with many consumers appreciating the fast shipping and reliable service. However, some customers also noted issues with transparency regarding product conditions, specifically receiving pre-owned items when expecting new or "B-stock." A few people experienced dismissive service and felt a lack of respect, particularly when seeking technical assistance or demonstrations. There were also occasional complaints about slow customer service response times and delivery issues.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their knowledge, helpfulness, and professionalism. Many... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high quality of... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and knowledge of staff,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery times,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bop is just the place to go for DJ’s and lovers of electronic music! Not only do they house a wide range of equipment, but the staff knowledge and advice is second to none… I recently purchase... See more

Rated 5 out of 5 stars

Highest quality guaranteed, i ave so far been well impressed by the Ortofon Mk2 Mix twin pack you get me!..nice high five for the mini flight case included, sounds incredible if I ad de wheels of stee... See more

Rated 5 out of 5 stars

Josh and the team are very professional and make your visit a truly fantastic experience. Very knowledgeable and will advise on the best products to suit your tastes. I won't go anywhere else. Thank... See more

Rated 5 out of 5 stars

This is my 2nd purchase from Bop DJ, Manchester in the last few years. Great service and always a pleasant experience. Doesn't matter what your experience is, staff are always very helpful. Pleasure... See more


Company details

  1. Hi-fi shop
  2. DJ Supply Store
  3. Electronics Store
  4. Music Store
  5. Musical Instrument Store

About Bop DJ

Written by the company

Visit our Showrooms in Leeds, Bristol and Manchester or order online!

Our opening hours at our Leeds, Bristol and Manchester branches:

Monday: 10.00am - 6.00pm
Tuesday: 10.00am - 6.00pm
Wednesday: 10.00am - 6.00pm
Thursday: 10.00am - 6.00pm
Friday: 10.00am - 6.00pm
Saturday: 10.00am - 5.00pm
Sunday: 11.00am - 5.00pm

Bank Holidays: 11.00am - 5.00pm
Public Holidays: Closed


Leeds | 2 Church Walk, Leeds LS2 7EG
0113 276 5507

Come and visit our Leeds store which is in a great location in the city centre. Parking for customers is available right outside the door, so there's no need to carry heavy equipment across town. It's also right off the city centre loop so it's very easy to get to.

For those not traveling by car, the train station is 0.3 miles away - and the bus station only 0.1 miles away.

We are situated under one of the railway arches across from the Parish Church.


Bristol | Brunel Rooms, Unity St, Bristol BS2 0JP
0117 950 4189

Come and visit our Bristol store which is in a great location in the city centre. Parking for customers is available FREE right next to the store in Gardiner Haskins car park, so there's no need to carry heavy equipment across town.

We are situated on Unity Street, Just off Temple Way, very close to Old Market roundabout.

For those not traveling by car, the train station is a 4 minute walk away.


Manchester | 72 Yorkshire St, Manchester M3 5EG
0161 834 5825

We are situated on Yorkshire Street, just off Chapel Street - very close to the Lowry Hotel and Blackfriars.

For those not traveling by car, Salford Central is a 1 min walk from our store. We are 0.5 miles from Victoria and 1.2 miles from Piccadilly.

Our Promises

Written by the company

Genuine Warranty Support
We have a well established relationship with all major suppliers and distributors, together with a well stocked warehouse of spare parts, for not only current products, but also for many discontinued items. This means we have the relationships and resources to deliver effectively on the warranties we offer.
FREE Warranties
On virtually all of the products we sell, whether they be new or pre owned, we offer a FREE warranty, so there is no need to purchase expensive third party warranties when buying from BOP.
1st Class Customer Service
As you can see from our reviews, providing 1st class customer service is at the heart of everything we do. If you have any issues before or after sale please call us on 0113-276-5507.
Fast, Free & Safe Shipping
We offer free next day shipping to most UK buyers and heavily subsidised shipping to many international locations. Our packaging solutions are second to none and have been described by our customers as "bombproof".
Here To Stay
We are a UK based, VAT registered, limited company and have been trading for over 10 years and have 20 years industry experience. You can be confident that we will be here for you should you need any support way beyond the date of your initial purchase.

Bop DJ are a technology driven DJ store.

Bop DJ have been involved in the industry for 20 years and have been trading online since 1998; selling top quality, industry standard audio & DJ gear.

Bop DJ have been involved in the industry for 20 years and have been trading online since 1998; selling top quality, industry standard audio & DJ gear.
At Bop DJ, we embrace all the latest technologies and advances in DJ equipment, without forgetting the roots of DJing. We have vast experience in shipping items quickly and safely, so you can order with complete confidence. More than just a virtual business, we welcome visitors to our showroom and always have staff on hand to respond to your enquiries; so please do not hesitate to contact us with any questions you may have! We also carry stock of used equipment and welcome parts exchange of your old equipment. Enjoy your visit to our site and if you have any feedback, please feel free to let us know.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

Great service, great music

Had a great time in the Manchester store! We were served by Emmett who happily gave us a demo of some PA speakers we were interested in, and we spent a good amount of time chatting music and DJing in general. He even gave us tips for how to get the most out of the kit we'd just bought. Great service, hopefully will pop by the store again soon

April 3, 2026
Rated 5 out of 5 stars

My go to supplier

Bop dj have been a reliable supplier for me personally, I have used them for most of my dj equipment since 2021. I would recommend to anyone and everyone, communication is very good in terms of waiting time for hardware and delivery. Thanks bop dj

March 31, 2026
Rated 5 out of 5 stars

Brilliant

Brilliant, used recently for 4 separate orders: a Allen & Heath PX5 mixer, then Sennheiser HD25 Plus set, which I'd called about price matching and because I'd bought the PX5 a few days before they gave me a great deal on the HD25 Plus set and tied it to a combo deal, despite them being ordered days later. I then bought Concorde Club II head-shells and carts and finally, a Decksaver for the mixer. All separate purchases and all receiving the same attentive and super-fast service. Next stop, a Roland SP404, once my wallet has recovered!

All-in-all, 5 well-deserved stars for everything I personally experienced including: deal-making/price-matching; delivery times; information and their website being easy to work with; help on the phone (when I called a couple of times). One of the best online retail experiences I've had. If they had a physical store near me, I would be there in a flash!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Dom!

I had a great experience with Bop DJ and thanks to Dom who was detailed and fair in the part-exchange we did. I am equally happy with my purchase and would recommend Bop DJ for any of your needs.

March 25, 2026
Rated 1 out of 5 stars

I love Bop

I love Bop - but my orders last week weren't what I was expecting. Firstly, the payment on PayPal made didn't translate into an order on their system, and it wasn't until I called looking for the status of the delivery that they realised their systems weren't working properly. Secondly, after this first issue, I emailed to request changes to that order, which wasn't due for despatch for another 3 days. I'd previously called the pre-recorded message recommended email for non urgent matters, and I obliged. But by the looks of it, no one has seen the email, and the order papers to have been despatched without revision... the order is now received and I've heard nothing back from customer service. I like Bop, and will continue to use them, but they really need to improve their online framework and their turnaround of emailed queries

March 31, 2026
Bop DJ logo

Reply from Bop DJ

Hi there,

Thank you for your detailed feedback, we really do appreciate it, and I’m sorry your recent experience didn’t go as smoothly as it should have.

The PayPal order not appearing in our system and your follow‑up going unseen clearly created a frustrating experience, and that’s not the level of service we aim to provide.

We’re continuing to review what happened with both the payment issue and the missed email, and we’re actively working to improve our systems and the turnaround time for emailed queries to prevent this from happening again.

We’re glad to hear you’ve been happy with Bop in the past, and we’ll make sure your future experiences reflect the standard you expect from us.

Kind regards,

Bop DJ Customer Service

Rated 5 out of 5 stars

As described and next day delivery!

Called the team on a Friday morning regarding a pre owned DDJ FLX10 controller unit. Done the order while on phone, product arrived next day in London as described. Very helpful people would definitely recommend them!

March 27, 2026

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