BORN HAIR CARE Reviews 

141
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Found the USA brand here that I couldn't elswhere, read the reviews which showed it's a legit website, prompt postage and delivery. First time user, was attracted by the 10% off first purchase from si... See more

Rated 4 out of 5 stars

Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame t... See more

Rated 5 out of 5 stars

I ordered some shampoo and conditioner, and the shampoo wasn’t in stock. Claire emailed me letting me know the situation immediately, and when she realised it wouldn’t be available for a while, sought... See more

Rated 5 out of 5 stars

Easy to purchase online. Great product (Paul mitchell hot of the press thermal heat protection hair spray). Excellent for spraying on dry hair before straightening. This is the second lot of have purc... See more

Company details

  1. Hair Product Store

Written by the company

The Born Hair Care company is run by hairdressers with over 30 years experience in the business and during that time we have built up a great knowledge of what works and what doesn't for a wide range of customers. The Born website brings together a carefully selected group of products that will deal with every hair type and help to solve common hair problems effectively. More than that it will offer customers a one-stop shop for all their hair care needs by delivering great value and excellent customer service at the heart of the shopping experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

141 reviews

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4.5

All reviews

(141)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very prompt delivery and a great bonus…

Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame the VAT can't be deducted (not that this detracts from the products themselves).

January 8, 2026
Rated 1 out of 5 stars

The products were ok

The products were ok, the packaging was severely damaged and an old Amazon box with the original address ripped off, the products are fine but due to the damaged packaging they were a bit busted themselves. It’s not what tou expect after paying £170…

December 13, 2025
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Best price online for mediceutical products and fantastic customer service service . Thank you

December 5, 2025
Rated 4 out of 5 stars

Neal & Wolf hairdryer good buy

Purchased a Neal and Wolf hairdryer. Good price and dispatched quickly. My only issue was the time it took to arrive said 48 hours but actually took 4 days. Think it was more a Royal Mail issue than Born Hair Care.

August 30, 2025
Rated 5 out of 5 stars

Hair dryer

Super product, ordered on Friday and arrived Monday. Would not hesitate to purchase again from this company.

July 25, 2025

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