Found the USA brand here that I couldn't elswhere, read the reviews which showed it's a legit website, prompt postage and delivery. First time user, was attracted by the 10% off first purchase from si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very prompt delivery and a great bonus to find the two Alterna Caviar 250ml products came in their own velvet pouch. Great customer service in adding Jersey to delivery destinations but it's a shame t... See more
I ordered some shampoo and conditioner, and the shampoo wasn’t in stock. Claire emailed me letting me know the situation immediately, and when she realised it wouldn’t be available for a while, sought... See more
Easy to purchase online. Great product (Paul mitchell hot of the press thermal heat protection hair spray). Excellent for spraying on dry hair before straightening. This is the second lot of have purc... See more
Company details
Written by the company
The Born Hair Care company is run by hairdressers with over 30 years experience in the business and during that time we have built up a great knowledge of what works and what doesn't for a wide range of customers. The Born website brings together a carefully selected group of products that will deal with every hair type and help to solve common hair problems effectively. More than that it will offer customers a one-stop shop for all their hair care needs by delivering great value and excellent customer service at the heart of the shopping experience.
Contact info
United Kingdom
- bornhaircare.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Fast delivery. Fantastic product..does what it says and more
Great prices and fast delivery
Excellent Service
My order was despatched swiftly but after a week, nothing had arrived and there was no further information about progress of my order. One phone call to Born and a replacement package was immediately despatched and that one arrived the following morning!
Wofirst classndet ful service from ordering to…
Wondet ful service from ordering to delivery
Excellent service and great product.
Very happy with my purchase
Very happy with my purchase. Very quick delivery and good communication.
Fantastic products at the best prices
I always use born hair care for my shampoo and conditioner that I used to buy at the salon. They have the salon brands but not salon prices. Delivery is free and quick. I’ve never had a complaint. They’re an excellent company.
Lovely shampoo and conditioner
Lovely shampoo and conditioner, delivered within 2 days. 👌
Frizzy
Really pleased with service. My item was delivered very quickly and packaged very well
Super fast delivery
Super fast delivery, thank you for the welcome code so I could buy the amazing Fabriq shampoo and conditioner with. Will be back purchasing again do not hesite to buy from them ❤️
Very efficient service
From ordering to delivery was very quick and efficient. Communication was excellent & prices very competitive
Amazing shampoo and conditioner..would…
Amazing shampoo and conditioner..would recommend..fast delivery..excellent customer service
Fantastic Customer Service
There was sadly an issue with my order but they responded to my email extremely quickly and resolved the situation so positively that I was absolutely delighted! Highly recommend! 🙂
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





