BorrowMyDoggy Reviews 2,056

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 253 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the website easy to navigate and the registration process simple. Many appreciate the ability to connect with dog owners and borrowers, highlighting the positive impact on their mental well-being and the joy of spending time with different dogs. The platform is seen as an invaluable service for both dog owners needing help and individuals who miss having a dog. However, some people were dissatisfied with the service and staff, describing interactions as unhelpful or rude. There were also instances where customers found it hard to contact anyone at the company. Additionally, some users reported difficulties in finding suitable matches or experienced unresponsiveness from potential borrowers or owners, with some feeling that others were primarily seeking free dog care rather than genuine companionship.

What people talk about most

Service

Clients share ambiguous opinions on service. Many reviewers praise the service, highlighting its ability to... See more

Staff

Consumers find staff experiences to be ambiguous. While some reviewers praise the kindness, helpfulness, and... See more

User experience

People report positive experiences with the platform's user experience. Many reviewers find the website and... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. Many customers report difficulties reaching the company,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve met several lovely borrowers on borrow my doggy. I’ve been on it a few years now. I’ve found that sometimes there’s hardly anyone available, then 3 come along at once! So it’s worth bearing with... See more

Company replied

Rated 3 out of 5 stars

It took about 6 weeks for anyone to answer my requests to walk a dog, as most had not paid the premium to be able to communicate with people. I felt one or two people were looking for more than the... See more

Company replied

Rated 3 out of 5 stars

Borrow my doggy sounds like a good idea. In principal. I must have sent out 30 messages to people who are supposed to be interested in being a "borrower" and out of those 30 messages I have one borrow... See more

Rated 5 out of 5 stars

We’ve borrowed a few dogs locally which we have loved. Myself and my girls feel it’s an amazing experience getting to know the owners and their pets and enjoying their company. It gives us motivatio... See more

Company replied


Company details

  1. Pet Sitter
  2. Dog Day Care Center
  3. Dog Walker
  4. Pet Boarding Service
  5. Wellness Program

Written by the company

Connecting dog owners with local dog borrowers for walks, weekends and holidays.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m so glad I downloaded this app!

Im a big dog lover but unfortunately I am not able to have my own dog at the moment so this app has helped me to be more active and given me more motivation to get outside. Having recently moved to a new area, I now feel a lot more comfortable here and I have met some lovely owners

January 17, 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Lydia,

Thanks for taking the time to leave us a review.

We're so glad to hear BorrowMyDoggy has helped you feel more at home and brought a waggy boost to your daily routine. It’s amazing what a difference a dog walk and a friendly chat with an owner can make, especially after moving to a new area.

It’s lovely to know the app has been a good companion too! Whether you're using it on Android, Apple, or logging in via our website, we’ve designed it to make connecting with nearby dogs and owners as easy and joyful as possible, whenever and wherever works for you.

Thank you for being a part of what makes our community so special.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Bit like a dating app for dogs..

Bit like a dating app for dogs... This has helped me enormously. Husband has Parkinson's and it's meant that our canine companion has made new friends and had lots of adventures. It's reduced the load on me, which I'm grateful for.

January 16, 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Carolyn Copping,

Thanks for taking the time to leave us a review.

We absolutely loved your description, a dating app for dogs is such a pawsome way to put it! We’re so glad to hear that BorrowMyDoggy has brought joy and companionship to your pup, especially during a time that’s brought extra challenges.

It’s wonderful to know that your dog has made new friends and had exciting adventures, that’s exactly what we hope for in every match. And we’re really touched to hear it’s helped ease the load for you too. Our aim is always to create a win-win (or woof-woof!) for both owners and borrowers, and your experience captures that beautifully.

If you would like any support, please don't hesitate to get in touch with us.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

borrow my doggy is amazing for those…

borrow my doggy is amazing for those who don't wasn't to commit to a dog but want to look after a dog whilst also helping the owner with walks!

January 10, 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi princegentlemanswaggy,

Thanks for taking the time to leave us a review.

We’re thrilled to hear that you’ve found BorrowMyDoggy to be such a great fit. As you mentioned, it’s the perfect solution for people who adore dogs but aren’t quite ready or able to commit to having one full-time.

Whether it’s for cuddles, companionship, or just the joy of walkies, being a borrower is a wonderful way to enjoy the perks of pup time while helping a local owner who needs a helping paw.

It’s heartwarming to know you’re making a difference in a dog’s life while also getting so much joy in return, that’s what our community is all about!

Thanks for being part of our waggy-tailed mission.

Best woofs,
The BorrowMyDoggy Team

Rated 1 out of 5 stars

No-one wanted to 'borrow my doggy'.

No-one wanted to 'borrow my doggy'.
I was a member for a year. In that period there were lots of 'likes' and general interest, but when it came down to the commitment of taking a dog on a walk, and the responsibility (because who can guarantee that their dog will never 'react' in some way...) no-one was willing to sign up. The website owners were not interested.

January 5, 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Jenny,

Thanks for taking the time to leave us a review.

We’re sorry to hear that things didn’t work out as you’d hoped during your time with BorrowMyDoggy.

Our aim is to help build genuine, long-lasting connections between dog owners and local borrowers, and it’s completely okay for either side to take their time or decide if a match isn’t the right fit. We understand that trust and comfort, especially around responsibility and behaviour, are essential when it comes to sharing a beloved pet.

We sent a request via Trustpilot at the time of your review to help us locate your account and look into this further, but they’ve let us know you haven’t yet responded. If you’re happy to confirm your details with them, we’d love to follow up and see how we can help.

Wishing you and your pup all the best.

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Easy to use

Easy to use, a fair price and if you are in touch with a premium member, communication is easy.
As a suggestion, to join, all should pay the nominal fee otherwise it’s not possible to get a reply.

January 5, 2026
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Jayne Orviss,

Thanks for taking the time to leave us a review.

We’re so pleased to hear you found the platform easy to use and great value and that communication has been smooth when connecting with premium members.

We really appreciate your suggestion about all members paying a nominal fee, it's feedback like this that helps us continue improving the experience for everyone in the community. Our current setup aims to give members the chance to explore before upgrading, but we’re always reviewing what works best.

Thanks for being part of BorrowMyDoggy!

Best woofs,
The BorrowMyDoggy Team

Rated 5 out of 5 stars

Great way to meet lots of wonderful…

Great way to meet lots of wonderful dogs. Easy to use app. Not much point unless you’re a premium member though as you can’t message anyone.

December 21, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Emma Bradshaw,

Thanks for taking the time to leave us a review.

We’re so glad to hear you’ve enjoyed meeting lots of lovely dogs and found the app easy to use! That’s music to our ears, as making it simple and joyful to connect with local dog lovers is exactly what we aim for.

You're absolutely right that messaging is part of our premium membership. This helps us create a safer and more committed space for both borrowers and owners, by verifying members and encouraging genuine connections, we can make sure every meet-up is a pawsitive one. Many of our members find it’s a small investment for such rewarding relationships, but we completely understand that it’s something to weigh up based on your needs.

We truly appreciate you being part of the BorrowMyDoggy community, whether you're walking, wagging, or just browsing, every member helps us spread the joy of dog companionship.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

It’s amazing

It’s amazing! Everyone is a winner - owners, borrowers & doggies! We have made some lovely friendships through it too. Happy days!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, very secure, can redpond to recipients securely.

Do try and match you with right people for your fur babies

December 14, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Dipika Walters,

Thanks for taking the time to leave us a review.

We’re tail-waggingly happy to hear you’ve had such a positive experience.

It’s lovely to hear you feel secure using the platform. Safety is at the heart of everything we do, from verified profiles and messaging to our Trust & Safety features. We want every connection, whether two-legged or four, to feel confident and comfortable.

We’re also really glad you’ve noticed our efforts in helping match the right people with the right pups. Whether you're looking for a furry friend to borrow or a caring borrower for your dog, we aim to create a pawsitive and genuine fit for everyone.

Thanks again for being part of the BorrowMyDoggy community, it means the world to us.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

Borrow my doggy really works

After sadly losing my two elderly dogs within a year of each other I joined borrow my doggy with hope that I could somehow bring some joy back in my life by meeting dogs in my area... I must admit I think I hit the jackpot first time with the beautiful little cavapoo that I have been lucky to meet and her equally lovely owners.. I now have this little bundle of joy quite often when it is convenient to myself and her owners. They live really close by and are happy to bring her to me. It is a win win situation as her owners need support as they are very busy, and being retired I have time to fill in the gaps with the care of this little angel.. She is so loved by her owners and I am building a great relationship with her whilst I am no longer financially able to have a dog of my own. I think the concept of borrow my doggy is pure genius.

December 18, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Polly Stanton,

Thanks for taking the time to leave us a review.

We’re truly sorry to hear about the loss of your beloved dogs. It’s clear how much they meant to you, and we’re so touched that you turned to BorrowMyDoggy as a way to reconnect with the joy dogs bring into our lives.

We’re absolutely thrilled to hear about your wonderful match with the little Cavapoo and her lovely owners. It sounds like you’ve built something really special together, which is exactly the kind of meaningful, local connection we hope to create for every member of our community.

Your story beautifully reflects the spirit of BorrowMyDoggy: thoughtful, trusted relationships where everyone benefits. From helping busy owners with care, to giving dog lovers the chance to enjoy canine companionship without the full-time responsibility, it’s those shared moments of joy that make it all so worthwhile.

We're so glad the community has brought some doggy joy back into your life, and we're incredibly grateful to have you as part of our caring community.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

Flexible and useful

Have been using this service for four years and it has been a great way for my dog to get the walks and stimulation he needs when I’m a bit too busy with work.
It also meant I had a great couple to take him for a fortnight stay when I was not very mobile after hip surgery. Highly recommended!

December 18, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Elizabeth Eva Leach,

Thanks for taking the time to leave us a review.

We’re absolutely delighted to hear how the service has supported both you and your lovely dog, over the last four years.

It’s wonderful to know that BorrowMyDoggy has helped keep your pup active and engaged, even when work gets hectic. One of our favourite things about the community is how it provides flexible support when life gets a bit busy, knowing your dog is getting the walks, love, and attention they need from someone local who genuinely enjoys their company.

We’re especially touched that you found such a caring couple to look after your dog during your recovery from hip surgery. We hope you’ve had (or are having) a smooth and restful recovery.

Stories like this really capture the spirit of what BorrowMyDoggy is all about, building trusted connections that not only benefit dogs, but also bring peace of mind to owners during life’s trickier moments, and brings such joy to our lovely borrowers.

Thank you again for the heartfelt recommendation. We’re thrilled to have played a small part in your dog’s happiness and wellbeing.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

It is an awesome site

It is an awesome website! We met few dogs and one of them we absolutely fell in love with! We see her regularly now! Thanks to whoever had this original idea!

December 17, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Sabbir Islam,

Thanks for taking the time to leave us a review.

We’re absolutely tail-wagging with joy to hear about your wonderful experience!

It’s lovely hearing that you met a few dogs through the site and found one you’ve truly bonded with. That’s exactly the kind of connection we hope to create, a real win-win or woof-woof as we like to say, for everyone involved.

BorrowMyDoggy was set up to bring dog lovers and owners together to build trusted, long-term friendships, so it’s lovely to see that mission come to life in your story.

Thank you for being a part of makes our community BorrowMyDoggy so special.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

Great idea of matching people with time to people with dogs

I loved that I could choose dogs (and owners) to connect with.
I’ve totally enjoyed bonding with a cocker spaniel pup and would recommend BorrowMyDoggy to anyone wanting to help out with walks and able to dog sit.

December 16, 2024
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Vicki Macleod,

Thanks for taking the time to leave us a review.

It’s heartwarming to hear that you've had such a positive experience bonding with a cocker spaniel pup.

Helping people who have time and love to give connect with local dog owners is exactly what BorrowMyDoggy is here for. We love that you’ve embraced the chance to make real-life connections and lend a helping paw through walks and dog sitting.

The ability to choose who you connect with is a big part of building trusted and lasting relationships in our community. It’s all about finding the right match for both people and pups.

Thanks for being part of what makes our community so special, and we hope you continue making pawsome memories with your new borrowed pooch.

Best woofs,
Jess@BorrowMyDoggy

Rated 3 out of 5 stars

Nice idea (borrower) but

Nice idea (borrower) but despite only being on the site a few weeks i have had messages asking me to look after dogs for up to 14 days over Christmas ! I’d hoped for a gradual relationship with a doggie family not just an up front request for such a long period of time I have however walked a couple of lovely doggies and hope to carry on doing that on a more regular basis and maybe once I get to know a family I’d be happy to have their dog in my home.

December 12, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi CorinneR,

Thanks for taking the time to leave us a review.

We’re so pleased to hear you’ve already had the chance to spend time with a couple of lovely doggies! It’s always heart-warming to see those special matches start to form, and we’d love to hear how your journey develops as you continue building connections in a way that feels safe and comfortable for you.

While we know some owners may reach out with specific dates, especially around busy times like the holidays or during an emergency, we always encourage everyone to focus on getting to know each other first.
Our aim is to support long-lasting relationships built on trust, not just one-off arrangements. Of course, all members are free to decline any requests that don’t feel like the right fit.

Thanks again for being part of the community, we’re tail-waggingly happy to have you with us.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

Great way to meet new people!

We have a little Cavachon who is very sociable and loves children. We are two retired people, so it’s lovely to have a delightful family with a five-year old coming to take him out once a week.

December 5, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Vicky Johnson,

Thanks for taking the time to leave us a review.

It’s truly heartwarming to hear how your little Cavachon is enjoying his weekly outings and how wonderful that he gets to spend time with a young family who clearly adores him. It sounds like he’s found the perfect playmates, and we can imagine how special that bond must be for the five year old too.

One of the most rewarding parts of the BorrowMyDoggy community is how it brings people together in such a meaningful way, not just for the dogs, but for the humans too.

Whether it's families enjoying time with a pup, or dogs getting that extra bit of love and attention, we’re always thrilled to see those local friendships forming.

Thank you again for being part of our community and sharing your Cavachon’s joy with others, it’s connections like this, which makes BorrowMyDoggy so special.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

Just so happy to be part of this two-…

Just so happy to be part of this two- way community. Helping people & fixing my longing for a dog. Perfect solution. Thankyou.

November 1, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Caroline Russell,

Thanks for taking the time to leave us a review.

We’re absolutely thrilled to hear how happy you are to be part of the BorrowMyDoggy community!

It’s wonderful to know the experience is helping you enjoy the joys of dog time while also supporting local owners. That’s the heart of what we do. Whether it's giving a dog an extra walk, a cosy cuddle, or just some company when their owner is busy, it’s all about building trusted relationships that benefit everyone involved.

We believe the magic of our community comes from those genuine connections between people and pups, and it's so rewarding to hear when that works beautifully, like it has for you.

Thanks again for being part of our pawsome pack and for helping make a difference, one wag at a time.

Best woofs,
Jess@BorrowMyDoggy

Rated 1 out of 5 stars

No communication

I tried to join on their website but it would not work. So I then attempted to speak to someone on their number...for days I have been messaging...sending emails...plus have rang at least a dozen times and each time it goes straight to voicemail stating someone would ring me back...I have not had any response whatsoever to all my requests and am.beginning to wonder if this is a genuine company....

December 5, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Viv Davies,

Thanks for taking the time to leave us a review.

We’ve sent a request via Trustpilot for your details so we can look into this properly, but we haven’t heard back.

Our team aims to reply to all members and new enquiries within 24 hours, so if you haven’t seen a response from us, please do check your junk or spam folder just in case our messages have ended up there.

If you're happy to share your details via Trustpilot, we’d love to investigate further and help get things sorted for you as soon as possible.

Best woofs,
Jess@BorrowMyDoggy

Rated 3 out of 5 stars

Dearth of Borrowers ?

Having spent time looking at the site and satisfying ourselves that there were plenty of interested people in our area we signed up. We then had a few people get in contact, we also got in touch with likely 'dog borrowers' for our small spaniel. Then nothing....we got back in touch with people who had shown interest in meeting our dog but still no responses. This was not just one or two people this was close to 10 people. Not sure what the issue is but we are certainly unsatisfied with our experience to date.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Free kisses and cuddles.

As soon as I registered the doggies in my area appeared on the app, there were even some I recognised!
A few owners contacted me asking for help with their dogs but then I matched with a local dog. This scheme is such a brilliant idea, all the benefits, cuddles, exercise, fresh air without any commitment! I have recommended it to so many people.

July 11, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi Gail,

Thanks for taking the time to leave us a review.

We're so glad you had an instant connection with the app and even spotted some familiar furry faces nearby!

It’s fantastic to hear how BorrowMyDoggy has brought you all the joy of dog time, kisses, cuddles, and countryside strolls, without the long-term commitment. That’s exactly the win-win (or should we say woof-woof!) we aim for.

And a huge thank you for recommending us to others, word of mouth from happy members like you helps our community grow stronger.

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

This site is such a great idea


This site is such a great idea
I cant have my own dog for a number of reasons. It took a little while - maybe 8 weeks - to make a match but since I met my dog and owner its been wonderful. I love walking Penny and its been so good for my physical and mental health to get out in the countryside with this gorgeous dog.

December 1, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi nesta,

Thanks for taking the time to leave us a review.

We're absolutely thrilled to hear that you've had such a positive experience with Penny, it sounds like a truly paw-some match.

It’s heartwarming to know that BorrowMyDoggy has helped bring more joy, fresh air, and wagging tails into your life. Helping people connect with dogs for companionship and wellbeing is exactly what we’re all about, so your story means the world to us.

Wishing you and Penny many more happy countryside adventures!

Best woofs,
Jess@BorrowMyDoggy

Rated 5 out of 5 stars

Met great people and dogs!

I've met some great people and dogs, it's been so good for my mental health since the sad loss of my own dog last year.

December 1, 2025
Unprompted review
BorrowMyDoggy logo

Reply from BorrowMyDoggy

Hi ERIK MATTHIES,

Thanks for taking the time to leave us a review.

We're so sorry to hear about the loss of your dog, that’s never easy. It means a lot to know that BorrowMyDoggy has brought you some comfort and connection during a difficult time.

We're delighted to hear that you've met great people and dogs through the community. It's exactly what we hope for, meaningful matches that bring a bit of joy and wagging tails into everyday life.

Thank you for being part of the pack and for sharing your experience with us.

Best woofs
Jess@BorrowMyDoggy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look