We were able to make an appointment on a Sunday morning for an engineer to come on Tuesday to look at our 4 month old dishwasher that had stopped working with an E31 error code. The engineer was able... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Quality products which, in my experience, last well and are worth the price. Always substantial in appearance. The Bosch Centre is a good idea as gives a range of information. My one customer servi... See more
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Happy with telephone call taken by bosch. Appointment booked quickly. Engineer phoned before arrival. Was polite and courteous. Checked machine and informed us what was going to happen. Very happy to... See more
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What i love most about Bosch 4series stand mixer is how convenient and compact it is. It doesn't take up much space on the kitchen counter, yet it offers a great range of functions making it very ver... See more
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Company details
About Bosch Home UK
Written by the company
At Bosch Home UK, we're continuously developing and desiging new initiatives to make your life at home easier.
We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life.
Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability.
By your side – today, tomorrow and in the future. Our home appliances. We can't simply cancel your daily routines for you. But we can shorten them for you. We always offer absolute peak performance to make your everyday life easier. Our home appliances represent uncompromising quality, technical perfection and absolute reliability. Yesterday, today and in the future.
Our range includes; Dishwashers, Hobs, Fridge Freezers, washing machines, vacuum cleaners and many more.
Bosch strives to invent for life. But unpredictability is one of life’s certainties. So we want to equip and support our customers in any circumstances.
If our customer should ever run into difficulties, faults or issues, we are proud to offer the Bosch Genuine Service.
The Bosch Genuine Service consists of our 350 specialised engineers who can repair Bosch appliances. This dedicated team is trained to be able to repair, but also increase and improve an appliance’s longevity. Just another reason why Bosch large appliances are one of the best investments you can make for your home.
Our team of local and highly skilled engineers come with unparalleled knowledge and expertise when it comes to Bosch appliance repairs.
visit our website contact usTwo Year Manufacturer's Warranty
Written by the company
- All Bosch appliances have a two year manufacturer's warranty as standard to protect against any manufacturing and material faults and defects during this warranty period.
- To register your appliance online for its two year manufacturer's warranty, please create a MyBosch account, or log in to your MyBosch account if you already have one.
Contact info
Old Wolverton Road, MK12 5PT, Milton Keynes, United Kingdom
- +44 344 892 0115
- bosch-home.co.uk
4.8
Excellent
29K reviews
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After 5 visits to try to repair the…
After 5 visits to try to repair the fridge it was replaced and how wonderful to have a fridge that works!! All the engineers did their best - Danny came twice and was super helpful. So glad it got resolved l.
August 28, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are very sorry to hear that it took five visits to resolve the issue with your fridge. We understand this must have been a very frustrating experience and we sincerely apologise for the inconvenience caused.
We are glad that the appliance has now been replaced and is working well for you. We also appreciate you taking the time to highlight the helpful service you received from our engineers, especially Danny, and we will ensure your kind words are passed on.
Thank you again for your feedback,
Becki
Bosch Home Appliance Customer Service
I was able to report
I was able to report, get an engineer visit and resolution to my issue in no time at all. The engineer Ken was timely, cordial, worked quietly and quickly and fixed the issue. Thanks for a great service
September 15, 2026
Reply from Bosch Home UK
Hello Craig, thank you for your review.
We're glad to know the process was quick from start to finish and that the engineer provided timely and professional service to resolve the issue.
Thanks,
Brett
Bosch Home Appliance Customer Service
Karl who delivered and installed the…
Karl who delivered and installed the dishwasher was brilliant
September 12, 2026
Reply from Bosch Home UK
Hello Mr Carter, thank you for your review.
We are delighted to hear that Karl was brilliant during the delivery and installation of your dishwasher.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello Humphrey, thank you for your review.
We're happy to hear you found our service to be prompt and efficient.
Thanks,
Brett
Bosch Home Appliance Customer Service
Following confirmation phone call
Following confirmation phone call, engineer came on time.
Clear checks.
September 12, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad to know the engineer arrived on time and performed clear checks on your appliance.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to hear that you are happy with your item.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad to know you were pleased with all aspects of the service you received.
Thanks,
Becki
Bosch Home Appliance Customer Service
It really works!
It’s ten years since we had a new fridge freezer and tbh I was sceptical about Bosch’s claim that the fridge would keep food fresher for longer. But it’s actually true! Fruit and veg keep SO much longer than with our previous fridge, it’s brilliant! The fruit and veg drawer is very spacious too and I really like the separate drawer for meat. All in all I’m very pleased with my new fridge freezer!
September 14, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are thrilled to hear how pleased you are with your new fridge freezer. It is fantastic that you are finding the technology keeps your fruit and veg fresher for so much longer and that you like the spacious drawers.
Thank you again for your feedback,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
It is wonderful to hear that you feel you received great service and a great product at a super price.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are pleased to hear that you received a timely response from our polite and helpful team member.
Thanks,
Becki
Bosch Home Appliance Customer Service
Very happy with service from the…
Very happy with service from the advisor she sorted my problem great customer 5stars
September 8, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are so glad our advisor was able to sort out your problem and provide great customer service.
Thanks,
Becki
Bosch Home Appliance Customer Service
Once I described the problem I received…
Once I described the problem I received a very quick response. I know how to solve this now, in my particular case an engineering visit as still under warranty. This was easy to arrange using the link provided.
September 15, 2026
Unprompted review
Reply from Bosch Home UK
Hello Sabine, thank you for your review.
We're pleased you received a quick response and found it easy to arrange an engineer visit under your warranty.
Thanks,
Brett
Bosch Home Appliance Customer Service
Fast efficient service
Fast efficient service
Professional and very pleasant to deal with...
September 14, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We're happy to hear you found our service to be fast, efficient, professional, and pleasant.
Thanks,
Brett
Bosch Home Appliance Customer Service
Bosch series 4 standmixer/food processor
Confirmation of purvhase email but then nothing until courier contact. No dispatch notification as promised in initial email. Customer service tried to be helpful but only have same delivery info access. Point to note:mincer attachment is useless for mincing beef
September 12, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are sorry to hear that you did not receive a dispatch notification for your order and we apologise for the lack of communication. We also appreciate you sharing your feedback on the performance of the mincer attachment.
Thank you again for your feedback,
Becki
Bosch Home Appliance Customer Service
First class service
September 12, 2026
Reply from Bosch Home UK
Hello Denise, thank you for your review.
We're delighted to know you received first-class service.
Thanks,
Brett
Bosch Home Appliance Customer Service
Very good service
September 9, 2026
Reply from Bosch Home UK
Hello Kevin, thank you for your review.
We're glad you received very good service.
Thanks,
Brett
Bosch Home Appliance Customer Service
Easy to order part… arrived within a…
Easy to order part… arrived within a few days. No problems
September 14, 2026
Reply from Bosch Home UK
Hello Mark, thank you for your review.
We're glad you found it easy to order your part and that it arrived promptly without any problems.
Thanks,
Brett
Bosch Home Appliance Customer Service
Arrived on time work completed very…
Arrived on time work completed very nice engineer
September 12, 2026
Reply from Bosch Home UK
Hello Margaret, thank you for your review.
It's great to know your engineer arrived on time, completed the work, and was very nice.
Thanks,
Brett
Bosch Home Appliance Customer Service
Came at specified time and repaired it
September 12, 2026
Reply from Bosch Home UK
Hello Sue, thank you for your review.
We're pleased to hear our engineer arrived at the specified time and completed the repair.
Thanks,
Brett
Bosch Home Appliance Customer Service
Excellent service with friendly…
Excellent service with friendly knowledgeable staff
September 13, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We're delighted to hear you received excellent service from our friendly and knowledgeable staff.
Thanks,
Becki
Bosch Home Appliance Customer Service
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