Bostonduvetandpillow Reviews 

132
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

duvet but as delivered a double. The company have yet to reply to the e-mails I have sent and the e-mail online.orders@bostonduvetandpillow, and the one I sent today the e-mail address was rejected... See more

Rated 5 out of 5 stars

Bought single duvet & 2 pillow set after seeing them advertised on the Martin Lewis site so was a bonus getting an extra 25% off what was already a cracking price. The products are great quality and v... See more

Company replied

Rated 5 out of 5 stars

I brought a set of duvet, topper, pillow & extra pillows. The company forgot one of the pillows. I contacted customer service & they were kind enough to replace the pillow & gave a complimentary one a... See more

Company replied

Rated 5 out of 5 stars

Good price-quality ratio : I have bought several times from this company now. The first time I did so, was because there was a discount offer posted on the Martin Lewis website. I had never heard o... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

We love sleep, it's one of the reasons we have been in the business of making duvets and pillows for over 100 years! In fact, making sure that you all get an amazing night's rest is what helps us to sleep sound at night...


Contact info

3.9

Great

TrustScore 4 out of 5

132 reviews

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3.9

All reviews

(132)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Have ordered 2 duvets and 4 pillows and thrilled with them. Much softer and lighter than similar priced products from the high street

July 27, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Great to hear, Lynn. We aim to better the high street deals and it sounds like we have succeeded! Kind Regards, Boston Duvet & Pillow Co

Rated 2 out of 5 stars

After a previously great experience …

After a previously great experience with this company I purchased some more pillows. Safe to say the quality of the second lot was poor and the RRP of the products was grossly over inflated. Was going to return but it is at my expense and I would've lost the money to get them delivered so not worth the hassle

July 27, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're really sorry to hear you weren't happy with your order this time, Ciaran. If you have not already done so we would advise you to contact our customer support. Kind Regards, Boston Duvet & Pillow Co

Rated 4 out of 5 stars

Out of stock item

I was a little upset that an item I ordered and paid for then proved to be out of stock, a refund was made but I had to order a replacement and then pay a second delivery charge. Apart from this I am very happy with their products and service

July 26, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for your feedback and we're glad you're pleased with our products. We are continuing to investigate this issue to ensure it does not happen again. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Quality products

Quality products! Great Prices and Excellent service!

July 21, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the fab review, David! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent deals

Excellent deals, very pleased. Wouldn't hesitate to recommend.

July 21, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad you've made the most of one of our many deals, Sonya. We always love to hear of happy customers. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

All good

All good. As usual.

July 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks, Jakki! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality products

Good quality products , easy ordering and quick delivery

July 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Many thanks, Tamera! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great bedding and pillows

Ordered twice from Boston bedding now. Great quality goods for low prices. Well packaged and notifications on delivery.

July 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Happy to hear you enjoyed your order so much you came back for more, Jo. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great products

Great products, great prices and quick delivery.

July 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Many thanks, Lesley! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality great price and free …

Good quality great price and free delivery what more could you ask?

July 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad you're so pleased with your experience with us, Terry! Kind Regards, Boston Duvet & Pillow Co

Rated 1 out of 5 stars

Not to be trusted.

Received a pair of pillows back in March after using a code from mse website. Saw the name fogarty had been marked out and the pillows weren't a great quality. I paid £17.50 for these and after checking online, saw the same pair for £11 from a different retailer. I e-mailed them explaining I wanted a refund and also sent the pillows back. On their website it says it takes up to 21 days for a refund. To this day I still haven't received a refund. I will never use this company again.

July 19, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Good Afternoon. We're really sorry to hear you have had this experience, please accept our sincere apologies. May I ask which email address you sent you confirmation or returns to? We'd be happy to look into this for you. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality great price whats not to …

Good quality great price whats not to love? The prices really are very competitive and I believe that the quality of the items the I have received is really high. Cant find fault with anything. Highly recommend.

July 5, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for such a positive review, Kevin! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great product and price

July 5, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're happy to hear your positive thoughts regarding your order, Peter. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great quality single duvets

Great quality single duvets, I am very happy with them, obviously I don't know how they will last but first impressions are very good.

July 5, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad to hear you are happy with your purchases, Katie, and we can assure you our products are made to last. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

I ordered my cushions on 1st July and …

I ordered my cushions on 1st July and they arrived today (Wed. 5th).
The rapidity of this (standard) delivery made me very happy!
As usual, the quality is excellent and I would recommend this co. to all.

July 5, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the brilliant review, Rosemaire! We're delighted to hear you're so happy with your purchases. Kind Regards, Boston Duvet & Pillow Co

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