Bostonduvetandpillow Reviews 

132
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

duvet but as delivered a double. The company have yet to reply to the e-mails I have sent and the e-mail online.orders@bostonduvetandpillow, and the one I sent today the e-mail address was rejected... See more

Rated 5 out of 5 stars

Bought single duvet & 2 pillow set after seeing them advertised on the Martin Lewis site so was a bonus getting an extra 25% off what was already a cracking price. The products are great quality and v... See more

Company replied

Rated 5 out of 5 stars

I brought a set of duvet, topper, pillow & extra pillows. The company forgot one of the pillows. I contacted customer service & they were kind enough to replace the pillow & gave a complimentary one a... See more

Company replied

Rated 5 out of 5 stars

Good price-quality ratio : I have bought several times from this company now. The first time I did so, was because there was a discount offer posted on the Martin Lewis website. I had never heard o... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

We love sleep, it's one of the reasons we have been in the business of making duvets and pillows for over 100 years! In fact, making sure that you all get an amazing night's rest is what helps us to sleep sound at night...


Contact info

3.9

Great

TrustScore 4 out of 5

132 reviews

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3.9

All reviews

(132)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have just received my second order …

I have just received my second order and will definitely use this company again. Prices are lower than most retailers and the quality is excellent. Delivery time is reasonable too.

June 22, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the great review, Mel. We're glad you're so happy with your new bedding. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Quality and Value.

Quality and Value.
Pillows so soft and stay soft for months not lumpy.
I treat my family to pillows .. I want everyone to have them !

June 15, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad you're all enjoying the new bedding! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

So far have no complaints and very happy

So far have no complaints. All orders arriving quickly and as stated on line

June 9, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the positive feedback, Anita! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent service

I can only comment on the orders and delivery process which was excellent. Although we ordered on a Sunday and requested a delivery for the following Friday, which was pushing their quoted delivery lead time, they still managed to achieve the requested date.

June 9, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Glad to hear you're so please with your experience with us, Tim. We try our best! Boston Duvet & Pillow Co

Rated 4 out of 5 stars

Nice duvets but not liking pillows …

Nice duvets but not liking pillows otherwise would be 5 stars.

June 9, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad you're happy with your new duvets, Malcolm. In regards to the pillows our customer service team is always happy to help. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good pricing

Good pricing. Clear delivery times from courier. Very happy with items quality and service over 2 orders.

June 8, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad to hear you have been so happy with your experiences with us, Ryan. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great summer quilts

Fantastic value even without the Summer 25 discount , perfect for the summer

June 8, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad you got a fab deal with our summer code, enjoy your purchase! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality at a reasonable price.

Good price-quality ratio : I have bought several times from this company now. The first time I did so, was because there was a discount offer posted on the Martin Lewis website. I had never heard of them at the time. I ordered. The quality of the products was excellent. Much better that the continental quilts and pillows I usually get from the supermarket. Much softer and more luxurious feeling, yet for a reasonable price - they often have offers which makes them price-comparable with much cheaper quality items. I have now bought for other beds in the house and will buy again next time I need something different.

May 27, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Angie. Thanks for the brilliant feedback! We're glad to hear you were so pleased with both orders; we do indeed have offers running regularly so keep your eyes peeled for another Money Saving Expert collaboration. Kind Regards, Boston Duvet & Pillow Co

Rated 1 out of 5 stars

rubbish pillows

rubbish pillows, inadequate filling - buy elsewhere

May 27, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Good Afternoon. We're really sorry to hear you were not happy with your purchase, have you contacted our customer service? We take all feedback very seriously. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great quality products at a really …

Great quality products at a really competetive price. The goods arrived quickly.

May 22, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the great review, Liz! We aim to continue to offer our customers luxury bedding without the price tag. Kind Regards, Boston Duvet & Pillow Co

Rated 4 out of 5 stars

This is my second order with this …

This is my second order with this company and I have been delighted with the product each time. The delivery time could be improved on, though.

May 22, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the positive words, Alice. We're happy to hear you're so pleased with your orders. We take all feedback seriously and will pass your comments regarding delivery onto the correct department. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good value

All was in good order, arrived in a timely manner and was good value. No complaints here, would recommend.

May 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the great feedback! We're glad you're so happy with your order. Kind Regards, Boston Duvet & Pillow Co

Rated 4 out of 5 stars

Best bedding

I bought a pack of 2 pillows, good but not with luxurious filling or cover, a soft summer duvet, great, and a mattress protector which was very good. Delivery was quick. Overall, great value.

May 12, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're glad you're happy with your purchases! Thanks for the positive review. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent dealings with Boston Duvet …

Excellent dealings with Boston Duvet and Pillow. This is my 2nd purchase both have been smooth. Top quality products. Highly recommend!

May 11, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the positive review Barry, it's much appreciated. Kind Regards, Boston Duvet & Pillow

Rated 3 out of 5 stars

HI QUILTY OF PILLOWS VERY DISSAPOINTING …

HI QUILTY! OF PILLOWS VERY DISSAPOINTING QUILTS GOOD.

Havnt been intouch with customer reviews.

May 11, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Ann. We're glad you are happy with your new quilts. Have you contacted our customer service regarding your pillows? Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent duvet

Excellent duvet - will purchase from Boston in the future!

May 11, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the great feedback, Kelly. We're glad you're so happy with your purchase. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent site to navigate

Excellent site to navigate, can't wait to receive my new bedding

May 11, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Mandy, we hope you're happy with your new bedding! Kind Regards, Boston Duvet & Pillow Co

Rated 3 out of 5 stars

Easy website to use

Easy website to use, speedy delivery, bought their easy care pillows
very light filling, rubbish pillows, doesn't support anything, just squishes flat.
The mattress protector does what it says, protector the mattress, that's it.

April 26, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're sorry to hear you're not fully satisfied with your order, have you contacted our customer support? Kind Regards, Boston Duvet & Pillow Co

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