Bostonduvetandpillow Reviews 

132
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

duvet but as delivered a double. The company have yet to reply to the e-mails I have sent and the e-mail online.orders@bostonduvetandpillow, and the one I sent today the e-mail address was rejected... See more

Rated 5 out of 5 stars

Bought single duvet & 2 pillow set after seeing them advertised on the Martin Lewis site so was a bonus getting an extra 25% off what was already a cracking price. The products are great quality and v... See more

Company replied

Rated 5 out of 5 stars

I brought a set of duvet, topper, pillow & extra pillows. The company forgot one of the pillows. I contacted customer service & they were kind enough to replace the pillow & gave a complimentary one a... See more

Company replied

Rated 5 out of 5 stars

Good price-quality ratio : I have bought several times from this company now. The first time I did so, was because there was a discount offer posted on the Martin Lewis website. I had never heard o... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

We love sleep, it's one of the reasons we have been in the business of making duvets and pillows for over 100 years! In fact, making sure that you all get an amazing night's rest is what helps us to sleep sound at night...


Contact info

3.9

Great

TrustScore 4 out of 5

132 reviews

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3.9

All reviews

(132)

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Rated 5 out of 5 stars

Couldn't fault it.

Good quality bedding at great prices & excellent service.

April 11, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Jane. Thanks for the great feedback! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great

Arrived faster than expected, great quality product as advertised and at an amazing price.

March 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the brilliant feedback Sam! Kind Regards, Boston Duvet and Pillow Co

Rated 5 out of 5 stars

Great Customer Service!

I brought a set of duvet, topper, pillow & extra pillows. The company forgot one of the pillows. I contacted customer service & they were kind enough to replace the pillow & gave a complimentary one as well. I would have been happy with the replacement but they went the extra mile with that kind gesture! Good quality items to.

March 17, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for your patience while we resolved the issue, Alex. Enjoy your purchases! Kind Regards, Boston Duvet & Pillow Co

Rated 4 out of 5 stars

Pillows great but 1st line of my address missed off

The pillows are lovely. Medium firmness and they were a good price too.

However, the 1st line of the delivery address (my work address) was miss off, so the courier had trouble finding the correct premises. Although the delivery driver tried to call, I'm not allowed to take personal calls at work. Somehow, delivery was successful the following day.

March 17, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the feedback Helen; we're glad you're pleased with your pillows. We are working to ensure that this issue does not occur again with future customers. Kind Regards, Boston Duvet & Pillow Co

Rated 2 out of 5 stars

Pillows - not a good buy.

I bought 6 pillows. They are not good quality. They come up short in the pillow case and the cover and filling feels cheap.

March 12, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Jo. We're sorry to hear you're not happy with your purchases. Have you contacted our customer support? Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality

I have so far only opened the parcels and inspected the duvets and pillows. They look good quality, nice covers and feel great. They will get well tested as they are to go in my holiday cottage where things always seem to get more punishment than in my own house!

March 11, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Jane. Thank you for the great feedback! Enjoy your purchases. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good Quality products at very low prices

Ordered a double and 2 single duvets and pillows. Just opened the pillows and double duvet, fabulous quality all smooth cotton covers and very luxurious filling. Excellent!!

March 9, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Michelle. Thank you for the great feedback! Enjoy your purchases. Kind Regards, Boston Duvet & Pillow Co

Rated 4 out of 5 stars

Delivery a bit slow but quilts look okay

Delivery did take longer than I expected but well packaged and a surprisingly small parcel for king size quilts. Not opened up yet though.

March 8, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Our hugely popular MSE deal put a slight delay on delivery times, apologies! Enjoy your purchase. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great quality from product to delivery.

Quality of experience was fab from start to finish . I'd recommend others looking for bedding start and finish here

March 8, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the great review Rick! Kinds Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent price, quality and delivery.

Nothing more to add, I was most impressed with my purchase.

March 8, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the great review! We're glad to hear you're so pleased with your purchase. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Fantastic! Cheap & Quality

Bought a duck feather duvet, two pillows and a topper. Arrived fast and amazing quality!!

February 20, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Hi Joe. So glad to hear your enjoying your new purchases! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

New Duvet

So pleased with my new duvet. It arrived exactly when indicated, the quality is amazing, so snug and by buying directly from Boston I saved money - perfect!

February 15, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Glad to hear your enjoying your new duvet, Sue! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Absolutely brilliant.

I am so glad I found this company the quality of the products and costs are excellent. Delivery was also very good.
I will definitely be using Boston Bedding again and I have already recommended them to friends.

February 13, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thanks for the great review! We're glad you're so happy with your purchases. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Bed mattress and pillow

mattress fine
Silent Night pillow, firm but soft. An ok pillow.
Ordering and delivery no problems at all.

February 6, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the feedback, Mrs Murrell. It is much appreciated. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great quality

Very happy with my pillows.

February 5, 2017
Unprompted review
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Reply from Bostonduvetandpillow

We're pleased your enjoying your new pillows, Jessica. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Very Good

Took a few days to arrive. So comfortable that I bought some more for the kids. Such good value

February 4, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the great feedback, Andy! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great product,great service and great price!

Quality was even bettet than expected, price was fantastic and delivery prompt.
Excellent service all round and would recommend and use again

February 4, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the feedback, Kev! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent quality, excellent price

Bought 3 quilts and 6 pillows in the sale, all excellent quality, and wrapped well for transit. Would use again, very pleased.

February 3, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the feedback, Kath.We are running another Money Saving Expert deal soon so keep your eyes peeled. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Sleep well and don't let the bed bugs bite...

Best duvet we ever bought, nice and cosy for those cold winter nights, nice and cool for those "summer nights", what a great idea three duvets in one. The 10.5 on its own, which is nice and warm, 4.5 for those warmer nights when we occasionally get them and clip them together for those arctic nights....works well for us

February 3, 2017
Unprompted review
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Reply from Bostonduvetandpillow

Thank you for the feedback, Mark. We're glad to hear you're enjoying your duo duvet so much. Kind Regards, Boston Duvet & Pillow Co

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