Bostonduvetandpillow Reviews 

132
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

duvet but as delivered a double. The company have yet to reply to the e-mails I have sent and the e-mail online.orders@bostonduvetandpillow, and the one I sent today the e-mail address was rejected... See more

Rated 5 out of 5 stars

Bought single duvet & 2 pillow set after seeing them advertised on the Martin Lewis site so was a bonus getting an extra 25% off what was already a cracking price. The products are great quality and v... See more

Company replied

Rated 5 out of 5 stars

I brought a set of duvet, topper, pillow & extra pillows. The company forgot one of the pillows. I contacted customer service & they were kind enough to replace the pillow & gave a complimentary one a... See more

Company replied

Rated 5 out of 5 stars

Good price-quality ratio : I have bought several times from this company now. The first time I did so, was because there was a discount offer posted on the Martin Lewis website. I had never heard o... See more

Company replied

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

We love sleep, it's one of the reasons we have been in the business of making duvets and pillows for over 100 years! In fact, making sure that you all get an amazing night's rest is what helps us to sleep sound at night...


Contact info

3.9

Great

TrustScore 4 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(132)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Great Service. Items arrived on or before time. Good products

February 3, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the great feedback, Anthony! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality products at bargain prices

Bought a 2 in 1 Duck feather duvet which I am really happy with. Very good quality and the 2 easy care pillows are just as good. No problems with ordering or delivery. Would recommend this company and use them again.

February 2, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thank you for the positive feedback, it is much appreciated. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Excellent service

Ordered online, very quick delivery, good product.

February 2, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the great feedback Margaret. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Fantastic Quality

Thoroughly recommend this company. Odered pillows and duvets for myself and my daughters. The single duvet set included a mattress protector. The label on the set has been scrubbed out but you can see it's by Fogharty. The pillows are such good quality I only need to sleep on one instead of my usual two. My duvet is so warm I wish I'd bought it sooner. Will definitely use this company again.

February 2, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the positive feedback, Sarah. It's much appreciated and we're glad your enjoying your purchases so much. We will be running another offer with MSE again soon. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Good quality

Excellent service and quality - would highly recommend.

February 2, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the great feedback, Julie! Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Summer and winter duvet

First time I have bought from this web site and the first time I've decided to go for a summer/winter duvet. I am absolutely thrilled with my purchase. The price was amazing and I then got discount off through Martin Lewis Web site. I will definitely be purchasing from this site again when the need arises.

Was kept up to date on despatch of my purchase.

Well done Boston!

February 1, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Hi Debra. We're glad to hear you're so happy with your purchases! We will be running more campaigns with MSE so keep your eyes peeled. Kind Regards, Beth

Rated 3 out of 5 stars

Great product; slow delivery

Very happy with the duvets and pillows I ordered especially as they were on a great offer. The single duvet especially which is a 2 in 1 with poppers on each corner to hold the two neatly together when using both. However, despite order confirmation saying 5-7 day delivery, it wasn't and when I chased the order within 24 hours I got a dispatch email followed by the delivery the following day which made me think my order had got 'lost' along the line. Wouldn't necessarily stop me from ordering again though.

January 31, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Hi Robert. Thank you for the feedback, it's much appreciated! Our delivery times have been a little slower recently due to weather conditions and a hugely popular Money Saving Expert Campaign. Kind Regards, Boston Duvet & Pillow Company

Rated 4 out of 5 stars

Brill duvets!

Excellent duvets and pillows. Great value for money

January 31, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the great review Laura! We're glad you're enjoying your purchases. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

great product.

Prompt delivery, quality product, really pleased

January 31, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the positive review! We're glad you're so pleased with your purchases. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Great products

Bought single duvet & 2 pillow set after seeing them advertised on the Martin Lewis site so was a bonus getting an extra 25% off what was already a cracking price. The products are great quality and value for money. Will definitel use Boston Duvet company again. Would recommend to others

January 31, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Hi Diane. Thank you for such a positive review, it is much appreciated. Kind Regards, Boston Duvet & Pillow Co

Rated 5 out of 5 stars

Perfect

For £9 a full single duvet of that quality is just unheard off.

My son loves it and is now having amazing nights sleep wrapped up in it.

Brilliant

January 31, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

We're glad to hear you and your son have enjoyed our fabulous deals. Kind Regards, Boston Duvet & Pillow Co

Rated 4 out of 5 stars

very good service

very good service only slightly slower than usual due to an offer making them swamped with orders. very good products.

January 31, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Hi Sue. Thanks for the great feedback, it is much appreciated. Kind Regards, Boston Duvet & Pillow Co.

Rated 5 out of 5 stars

Excellent

Have ordered three times from this company & have had no problems at all. Quality & price excellent & delivery times not long. Would recommend!

January 20, 2017
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Hi Philippa. We're very glad to hear you're so happy with your purchases! Thanks for the positive feedback. Kind Regards, Boston Duvet & Pillow Co.

Rated 4 out of 5 stars

Customer Service

There is no opportunity for personal contact to discuss items and delivery.

December 22, 2016
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Hi Nick. thank you for the feedback, it is much appreciated. On our website we have a 'contact us' section which customers are welcome to use if there are any special requirements. Kind Regards. Boston Duvet & Pillow Co.

Rated 4 out of 5 stars

All good

Nice product, good price. One star removed due to a bit of excess packaging.

December 14, 2016
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thank you for your feedback Orenda, it is much appreciated. Kind Regards, Boston Duvet & Pillow Co.

Rated 5 out of 5 stars

Very good quality

The duvet was very good quality and excellant price . It also arrived very quickly.

December 14, 2016
Unprompted review
Bostonduvetandpillow logo

Reply from Bostonduvetandpillow

Thanks for the positive feedback Yvonne, it's much appreciated. Kind Regards, Boston Duvet & Pillow Co.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look