Ordered a box for my friends 40th Birthday,Dpd have lost it but the support from bottle in a box is non existent and im not holding any hope of this getting sorted,probably £40 down the drain!
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See what reviewers are saying
Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... See more
Due to COVID 19, our friends from Yorkshire could not visit us for his birthday. I ordered gin, in birthday box ! Two weeks before delivery ! The company are amazing, kept me updated by e mail, an... See more
The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately be... See more
Company details
Written by the company
Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.
Contact info
Unit 6, Castle Court, Bankside, Falkirk, FK2 7UU, Falkirk, United Kingdom
- 01324 612711
- info@bottleinabox.co.uk
- bottleinabox.co.uk
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Ohh yeh
Great nice whisky can wait for November:) keep up the good work we’ll work the money an means you get to try new whiskys that you might not buy
Good quality products delivered on time.
September Box
very pleased with my first bottle in a box. Impressed with the bits and pieces and the cocktail recipe.
Really great service
Really great service. Arrived on the requested delivery day - it was for a 60th birthday so it was important that it arrived on the special day...& it did!
Excellent service well presented
Very easy website to use and fantastic…
Very easy website to use and fantastic service.
The service was fantastic
The service was fantastic. I asked if the August offer could be delivered on the 31st July as it was for my son's 50th birthday then. They delivered on the date and within the time scale as advised in the email that was sent.
He Is now looking forward to the next delivery in 3 months time.
Fast reliable service and good value…
Fast reliable service and good value for money.
Great Wine Gift
Fab idea sent 2 bottles in a thank you box, arrived on specified day, lovely
The contents of the box was better than…First delivery
The contents of the box was better than expected. Now waiting for the October delivery.
I didn’t get an order confirmation…
I didn’t get an order confirmation otherwise everything was great.
Great items well boxed
You did exactly what you said you would…
You did exactly what you said you would and the communication about delivery was awesome
The only complaint I have is that my…
The only complaint I have is that my instruction was to leave the parcel inside the garage but it was left outside. Luckily it was still there when the recipient got home.
Excellent service
Excellent service. I had arranged well in advance and was a little worried that delivery would take place on the day - but it did! Pleased with presentation and everything was as requested.
Great gift and the recipient really…
Great gift and the recipient really loved it. Quick delivery and I was notified every step on the way
Brilliant Gift Idea and super service!
This was a gift for my dad who was really pleased with his special delivery. What a great service! Definitely recommended!!
OOO AARRHH
OOO AARRHH, i loves me rum i does, it's be even better when it be a veritable variety of lubbly grog.
I vow to thee, as long as i be drinking ye old jolly grog, i be buying from thee ol' bottle in a box!!!
Jolly Bob!!!
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