BottleStore.com Reviews 3,512

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are exactly as described, often exceeding expectations in terms of thickness and appearance. Many appreciate the competitive pricing and the ease of the ordering process, frequently highlighting the fast delivery and secure packaging that prevents breakage. However, some customers experienced issues with delivery, including misplaced packages, incorrect delivery addresses, and delays in receiving tracking information or the order itself. A few people also mentioned high shipping costs or receiving damaged items.

What people talk about most

Product

Users describe positive interactions with product quality and selection. Many reviewers praise the great... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the super fast shipping, with orders... See more

Order

Reviewers mention positive feedback about order. Many customers praise the ease of ordering and the quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the bottles and... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the very good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flint glass jars are exceptionally clear, and are exactly what I wanted. The shipping costs caused them to be the most expensive glass jars I've ever bought, but they were exceptionally well pac... See more

Rated 4 out of 5 stars

The product is great, the communication is great, but your website is absolutely annoying. There is a drop down menu that pops up WAY TOO OFTEN and makes the experience dreadful. Its also not as easy... See more

Rated 4 out of 5 stars

Easy to order. Fast order prep time. *If you make an error on your order after business hours you cannot edit any part of the order & there is no cancel option online or in email confirmation. I con... See more

Rated 4 out of 5 stars

All but one honey jar had damage (I ordered LOTS), which was replaced:) Interior boxes looked beat up on a corner or two and lots of foot prints but surprisingly very little damage to glass bottles i... See more


Company details

  1. Packaging Supply Store
  2. Business to Business Service

Information provided by various external sources

Whether it is glass boston round, plastic cylinder, cosmetic cylinders, wide mouth packers, double wall jars, plastic drums, food jars, spice containers, candle jars, essential oil bottles, or lab dropper bottles, they are all priced competitively to fit your packaging budgets.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Where is my order?

I have been asked to do this review, about 8 days after ordering. On the order confirmation email, it said I would recieve an email when the order begins shipping. I have not received that email yet. I figure this means my order has not yet shipped.
Which means I don't have it yet. I am currently pretty unhappy about the experience.

December 28, 2025
Rated 1 out of 5 stars

I never received my refund for returned…

I never received my refund for returned items. There is no contact information to call and check on the status of my refund.

It’s best not to attempt a return, they won’t offer to pay for shipping (most companies do). They won’t process the refund.

I ended up paying the full price for a product, plus shipping to return, still ended up with nothing. All I wanted was to exchange for the correct size, but they weren’t able to do that.

July 11, 2025
Rated 5 out of 5 stars

SATISFIED!

I’ve been getting different sized bottles for my herbal business from the BottleStore for about five years now. I’ve never had a problem with ordering or setting up a pick up time/date. If I have a question, feedback is always prompt, whether it’s by phone or email. Staff is always courteous & helpful!

December 5, 2025
Rated 5 out of 5 stars

Whiskey bottles

The quality of the bottles are fantastic. The packing was very well packed to prevent breakage. The shipping was fast and a very good price. I will only buy my bottles from the Bottle Store.

December 16, 2025
Rated 4 out of 5 stars

Shipping was fast

Shipping was fast! I received the wrong item but the issue was addressed and resolved swiftly. Great customer service.

December 10, 2025
Rated 4 out of 5 stars

Good quality

The flint glass jars are exceptionally clear, and are exactly what I wanted. The shipping costs caused them to be the most expensive glass jars I've ever bought, but they were exceptionally well packed, all of them survived the cross-country journey, and I'm very happy with my purchase.

December 12, 2025
Rated 5 out of 5 stars

8oz plastic bottles

I needed 8oz plastic bottles in bulk. Was looking on Amazon couldn't find larger quantities at a reasonable price. Found these guys on line and they were half the price and twice as fast. So, I placed an order and hoped for the best. Package showed up next day professionally packed with no damage. Bottles are nice and don't leak. Will absolutely be ordering from them again!

December 8, 2025

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