BottleStore.com Reviews 3,512

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are exactly as described, often exceeding expectations in terms of thickness and appearance. Many appreciate the competitive pricing and the ease of the ordering process, frequently highlighting the fast delivery and secure packaging that prevents breakage. However, some customers experienced issues with delivery, including misplaced packages, incorrect delivery addresses, and delays in receiving tracking information or the order itself. A few people also mentioned high shipping costs or receiving damaged items.

What people talk about most

Product

Users describe positive interactions with product quality and selection. Many reviewers praise the great... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the super fast shipping, with orders... See more

Order

Reviewers mention positive feedback about order. Many customers praise the ease of ordering and the quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the bottles and... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the very good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flint glass jars are exceptionally clear, and are exactly what I wanted. The shipping costs caused them to be the most expensive glass jars I've ever bought, but they were exceptionally well pac... See more

Rated 4 out of 5 stars

The product is great, the communication is great, but your website is absolutely annoying. There is a drop down menu that pops up WAY TOO OFTEN and makes the experience dreadful. Its also not as easy... See more

Rated 4 out of 5 stars

Easy to order. Fast order prep time. *If you make an error on your order after business hours you cannot edit any part of the order & there is no cancel option online or in email confirmation. I con... See more

Rated 4 out of 5 stars

All but one honey jar had damage (I ordered LOTS), which was replaced:) Interior boxes looked beat up on a corner or two and lots of foot prints but surprisingly very little damage to glass bottles i... See more


Company details

  1. Packaging Supply Store
  2. Business to Business Service

Information provided by various external sources

Whether it is glass boston round, plastic cylinder, cosmetic cylinders, wide mouth packers, double wall jars, plastic drums, food jars, spice containers, candle jars, essential oil bottles, or lab dropper bottles, they are all priced competitively to fit your packaging budgets.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered a 50th Anniversary wine

I ordered a 50th Anniversary wine. They sent me a different vintage that “was not” the Anniversary wine. It cost a little over $300 and they won’t take it back and give me the wine I ordered. They offered me $5 off coupon on my next order. I will never order from them again. I did not give authorization to have the wine substituted. Warning “do not buy from them”!

December 8, 2025
Unprompted review
BottleStore.com logo

Reply from BottleStore.com

Hello Marsha,

Thank you for taking the time to share your feedback. We are very sorry to hear about your frustration regarding a wine order, but we believe you may have reviewed the wrong business by mistake.

We specialize exclusively in supplying empty containers and closures for spirits and wine producers, as well as other markets, but we do not sell or ship finished alcoholic beverages or vintage wines.

As we only sell packaging supplies, we would not have the ability to fulfill, substitute, or charge you for the bottle of wine described in your review.

We'd love to serve you in the future if you have any packaging needs.

Best,

Edward

Rated 4 out of 5 stars

Good product, horrible website.

The product is great, the communication is great, but your website is absolutely annoying. There is a drop down menu that pops up WAY TOO OFTEN and makes the experience dreadful. Its also not as easy to navigate and get info as it could/should be.

October 29, 2025
Rated 5 out of 5 stars

Quick

Delivery was very quick and the products arrived well packaged and safely.

November 1, 2025
Rated 5 out of 5 stars

First time customer . . .

This was my first time working with your company. I must say I was pleasantly surprised. I placed my order on 10-30-25. I received my order on November 6th (one week coming from NJ to AZ).

I was impressed at how quickly my order came, yet, most importantly, I was happy to find that not one bottle was broken and, best of all, you came in $70 less than I was paying with another company.

I will definitely see about using your company again in the near future.

October 30, 2025
Rated 5 out of 5 stars

Great service.

I love buying lids here because they are made in America and are high-quality. I test my products for PFAS so it’s important that they are not contaminated.

September 29, 2025

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