Boucleme Reviews 132

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I ordered the foam and the gel on 28th April, and as of 12 May all I’ve had is a notification saying my foam is on the way (to be clear that’s just one of the things I ordered). The delivery partner... See more

Rated 2 out of 5 stars

I haven't tried the products yet, my review is in terms of the online purchase experience. I've purchased form other UK based brands as flora and curl and the shipping process was way more effective a... See more

Company replied

Rated 4 out of 5 stars

I've only used once, but it did make a noticeable difference in my hair! Added three drops to both my cleanser and conditioner (medium-dark brown hair with reddish/brassy tones). Will continue to use.... See more

Company replied

Rated 5 out of 5 stars

This product is amazing! I purchased the Best of Boucleme set. I used the intensive moisture treatment for my conditioner, the curl cream and then finished with the super hold styler. My curls are sof... See more

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3.0

Average

TrustScore 3 out of 5

132 reviews

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Rated 5 out of 5 stars

I had a great experience with Boucleme

I had a great experience with Boucleme. The ordering, shipping, and delivery were seamless. I am just starting to use the products and really like them. I’m experimenting with the protein drops to see exactly what my hair needs. My first use was amazing! I had defined curls and very little frizz. I think I should have stopped there and not used it again for a few weeks. I used a smaller amount the very next time I washed my hair and the time after that. Too much! Lots of frizz. I will wait and use it again in about 3 to 4 weeks. The gel is fantastic! I like the hold and am able to scrunch out the crunch with good results. Overall very pleased.

April 2, 2022
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Reply from Boucleme

We're so happy to hear you're enjoying the products. It's all about experimenting when it comes to looking after our curls. You may not have needed too much protein which is why you found it was a bit much after a couple of uses, but yes wait a few weeks and then see how you get on. We're always here if you need any help or advice :)

Rated 5 out of 5 stars

I’ve never had a bad experience with…

I’ve never had a bad experience with this particular brand. And everything from checkout, customer service, to shipping and delivery are always awesome. The shipping is quick and easily trackable.

March 24, 2022
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Reply from Boucleme

Thank you💛

Rated 5 out of 5 stars

Meets expectations

Definitely leaves hair softer and curls more defined. Would buy again

March 20, 2022
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Reply from Boucleme

Thank you💛

Rated 1 out of 5 stars

Isn’t worth your money or time

I did not like these products at all! My hair began to feel like straw when I was shampooing with the hydrating hair cleanser and didn’t feel any better using the curl conditioner. I stuck with it and used the curl defining gel but there was no improvement and I didn’t notice any improvement on my curls. My hair was so dry and didn’t feel any better after scrunching the cast out. I’ll be searching for another brand. Sadly, because I ordered the small sizes to “try out this brand”, I can’t get a refund. So, if you’re going to have to invest in the larger sizes to try them out, but i highly recommend that you skip over this brand and move on to another. This isn’t worth your money or time.

March 4, 2022
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Reply from Boucleme

Hello Candi, thank you for your feedback. We're sorry that you didn't get on with our products but hope that you find something perfect for your curls. Thank you.

Rated 3 out of 5 stars

shipping was fast packaging 1 star

shipping was fast, product is awesome. However, I would almost give this product 2 stars for packaging. The protein and the blue drops are in this package that is hard to open. Upon opening the protein the cap and dispenser came off and I lost almost half of the product. The blue will only come off with just the cap and dispenser is stuck to it. I have to be very careful opening as the blue will stain. Also, the blue drops not have enough pigment in them for the price. However, shampoo, conditioner, and gel I will give 5 stars all the way

March 3, 2022
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Reply from Boucleme

Hello, we're sorry about your products not opening properly. I can't see any contact from your regarding this order, please pop us an email at info@boucleme.co.uk and we'll help. Thank you.

Rated 5 out of 5 stars

There was an error in what I received…

There was an error in what I received in my recent order, so I reached out to the company to let them know. They fixed the issue immediately and sent me the missing product, fabulous customer service and high quality products!

March 3, 2022
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Reply from Boucleme

Hello, we're happy we were able to solve the issue quickly for you💛

Rated 4 out of 5 stars

I would like to try it for longer

I would like to try it for longer. The first time results though 5 stars 🌟 🤩. I do suffer from best damage and I saw instant revitalized curls. I chose to use it with conditioner. And I saw a huge fiend with management.

March 3, 2022
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Reply from Boucleme

Hello, we're glad you're enjoying the Protein Booster💛

Rated 3 out of 5 stars

Results not as I hopes

The ease of ordering was great, products received in a timely manner but disappointed in the products. I was excited to try it based on the reviews and videos but felt like I had to use a lot of shampoo to get a good clean. Conditioner was nice. Used the styling products and initially it seemed like it was going to be great but within an hour after it was dried my hair was super frizzy and the curl was gone.

I purchased a small size of the wavy kit to give it a try.

I will try again and see if the outcome is any different as I do want to love the products!

March 1, 2022
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Reply from Boucleme

Hello Lisa, please feel free to pop us an email if you would like some advice/tips on how to best use the products. We're more than happy to help by providing tailored advice where needed (info@boucleme.co.uk).

Rated 5 out of 5 stars

I have long

I have long, thick, coarse curly hair. Over the years I have tried just about every towel, type of material, you name it to help my curls BE there rather than just limpy, fuzzy things.
Well, I have to say that this towel it THE FIRST THING that actually helped me achieve that.
Bought this towel after seeing a review - it was a good review; have to admit I was skeptical, but ultimately decided to give it whirl. Nothing ventured, nothing gained.
End result: my curls stay formed as my hair was drying and I had a ton of my ringlets back! VERY little to no frizz. Very pretty!!
I am 1000% sold. HIGHLY recommend. Just follow the instructions!

February 28, 2022
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Reply from Boucleme

We're so happy you've had the results you were looking for💛

Rated 5 out of 5 stars

I loved the curl cream

I loved the curl cream, this was the first product I purchased, the shampoo did not work well with my hair, its drying, and the conditioner is ok, my hair is very dry I wish the shampoo and conditioner left my hair soft and detangled as the curl cream.

February 17, 2022
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Reply from Boucleme

Hello Monica, we're happy that you're enjoying the Curl Cream. If you have more of a dry scalp the Curl Cleanser may be better for you. As for the Curl Conditioner, it doesn't contain any film forming ingredients so you need to use lots of water to move and distribute the product through the hair to help detangle.💛

Rated 5 out of 5 stars

Super hold styler

I have tried so many gels and this is the first one that holds without crunch! Thank you for the excellent product!

February 17, 2022
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Reply from Boucleme

We're so happy you like it💛

Rated 5 out of 5 stars

Love it

Love it. Great clumping. Feels so soft!
First time user

February 11, 2022
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Reply from Boucleme

We're so happy that you're loving the products💛

Rated 3 out of 5 stars

I LOVE the aroma.

I LOVE the aroma.
I attempted the 30 Day Wavy Challenge. After 5 washes aka 2 weeks, every wash day by the end of the day my curls/waves were only at the tips, by day 2 Straight hair. At the end of 2 weeks I washed with a different brand and 3 days later I still have ringlets.
So sad because the ingredients are so healthy and it really smells nice.
I hope I get my money back....

February 2, 2022
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Reply from Boucleme

Hello, we're sorry that the products didn't work for you but happy that you have found something that works for you :) As long as you're within the 30 day guarantee you will be eligible for a refund.

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