BouldersReviews 

123
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brillent friendly service and advice! A product was out of stock so Had a call from them the very next day (ordered late at night, when they were shut). giving me alternatives and after... See more

Rated 5 out of 5 stars

'Boulders' service was great, especially being able to contact directly online. I'd orderd a climbing harness as per spec. and it was simply too small, so they replaced it with a larger size... See more

Rated 5 out of 5 stars

It's a tidy website, easy to navigate and find what you want. The discounts and pricing in general is very competitive, and as orders are free over £55.00, if you're going to be buying a number of thi... See more

Rated 5 out of 5 stars

This is the first time we have ordered from Boulders. Unfortunately, the chalk bags we ordered were not available in the colours our children had chosen. We received an extremely apologetic and poli... See more

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4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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4.7

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(123)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Still waiting for half my order after 3 weeks

I ordered a pair of climbing shoes and a chalk bag. The shoes arrived fine after a week, but 3 weeks later there's still no sign of the chalk bag, despite writing them an email 2 weeks ago.

After the above review the Managing Director of the company emailed me to apologise and explained the error. Chalk bag on it's way now with a mysterious addition to the delivery to say sorry. Good response to mistake.

October 15, 2012
Unprompted review
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Reply from Boulders

Hi David,

We're sorry to hear about this. After searching our junk mail we found your email (I'm not sure how it got there, the system can be a bit over-sensitive sometimes). Please accept our apologies for missing the chalk bag off your order in the first place, we are sending your chalk bag along with a few other bits and pieces as a token of our apology today.

Thanks,
The BouldersUK Team

Rated 4 out of 5 stars

Splendid supply

My old climbing boots were well worn down on the edges. I needed a new pair now! Boulders sent them straight away and I didn't miss a day at the crag

October 15, 2012
Unprompted review

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