bouncecycles.co.uk Reviews 205

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My Giant Anthem was getting a bit clicky, found the (upper) shock bushes were shot (Usual cheap ally bushes) - rather than replace with more of the same, ordered a set from bounce. Arrived in a coupl... See more

Company replied

Rated 5 out of 5 stars

I’ve had front shocks and rear shock service from Bounce and found their approach second to none- I have no hesitation in recommending them. Their communication is brilliant and everything is explaine... See more

Company replied

Rated 5 out of 5 stars

This is simply the best fork and dropper repair shop on planet, they know there stuff they explained inner workings and tell you how it is and the what why and how things work and what's gone wrong... See more

Company replied

Rated 5 out of 5 stars

These are some of the best offset bushings and shock mount hardware around, perfect fit, cheap as chips, easy to install, super fast delivery and changes the geometry of your bike in minutes. I change... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

An online manufacturer of cycle components and tools. International shipping and trade accounts available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
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Rated 4 out of 5 stars

Very fast turnaround for shock service

Very fast turnaround for shock service. Turned out that there was little wrong with the shock anyway so can't comment on much else, but also very helpful on the phone.

January 17, 2019
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Thanks for the review Iain, we always want to keep our clients happy and if there is any room for improvement please feel free to drop me an email to office@bouncecycles.co.uk.

Thanks

Frank

Rated 5 out of 5 stars

good products

good products, good service, great value. 5 Stars

January 11, 2019
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Nick,

Thanks for taking the time to write a review, glad you like our bushes.

Frank

Rated 5 out of 5 stars

Good quality of offset bushings

Fast delivery, good communication.
Good quality of the offset bushings.

January 9, 2019
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Thank you so much for the nice review, glad we could help!

Frank

Rated 5 out of 5 stars

Parts delivered promptly-well made…

Parts delivered promptly-well made shock bushes-very smooth in action, custom sizes to order and also very helpful on the telephone.

December 13, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi David,

So glad we could help and thanks for the nice review.

Frank

Rated 5 out of 5 stars

Goods arrived promptly and as ordered

Goods arrived promptly and as ordered. Good site to deal with.

November 19, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Declan,

Thanks for taking the time to write a review and for your custom. Really appreciated.

Frank

Rated 5 out of 5 stars

Really good

Really good. Good product and advise given over the phone to make sure I was ordering the correct product was super helpful.

October 31, 2018
Unprompted review
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Reply from bouncecycles.co.uk

Hi James, thanks for taking the time to write a review. Many thanks, Frank

Rated 5 out of 5 stars

Offset bushes

Good product, easy to use website and fast delivery. Great service

October 24, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Thanks for the feedback Richard, very kind of you.

Frank

Rated 5 out of 5 stars

Great service and brilliant tool

Great service and brilliant tool! Would highly recommend!

October 16, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Neil,

Thanks so much for the review, glad you like the shaft clamps.

Frank

Rated 5 out of 5 stars

Great service

Great service, great advice

October 11, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Peter,

Thank you so much for the review, glad we could help.

Frank

Rated 5 out of 5 stars

Great price and great service!

Great price, great products and brilliant service!

October 3, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Mark,

Thanks so much for the review, glad you like the bushes/tool.

Frank

Rated 5 out of 5 stars

Passport bikepacking handlebar bag

Bought the Passport bikepacking handlebar bag. Excellent product, tough, well made and was the best price on the web! Very good service, communication and quick delivery. Very happy, thankyou.

September 29, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Tony, thank you so much for the lovely review, glad you are happy with it. I have been using my passport bag for 12 months now, has proved v trustworthy. Happy riding! Frank

Rated 5 out of 5 stars

Fast and friendly service

Bounce sorted me out with a custom shock eyelet hardware, as quickly as I'd expect an off the shelf item! Although there was a mistake in my original order, it was sorted quickly and with no fuss, and Frank was happy to answer questions over the phone. Will definitely use again.

September 6, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Leon, thanks for the review, glad we could help!

Rated 5 out of 5 stars

Great customer service.

Bought some offset bushes. Quality is great and the price is fantastic. Frank was very helpfull and the customer service / communication is fantastic. I'll be sending me shock in when it's due a service.

September 4, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Hi Neil,

Thank you so much for the review. Glad we could help! Frank

Rated 5 out of 5 stars

Great service!

My order was shipped within few hours, that honestly surprised me I was ordering offset shock bushings in custom size, communication was also top notch, highly recommended!

September 3, 2018
Unprompted review
bouncecycles.co.uk logo

Reply from bouncecycles.co.uk

Thanks so much for the review Jakub! Frank

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