My Giant Anthem was getting a bit clicky, found the (upper) shock bushes were shot (Usual cheap ally bushes) - rather than replace with more of the same, ordered a set from bounce. Arrived in a coupl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve had front shocks and rear shock service from Bounce and found their approach second to none- I have no hesitation in recommending them. Their communication is brilliant and everything is explaine... See more
Company replied
This is simply the best fork and dropper repair shop on planet, they know there stuff they explained inner workings and tell you how it is and the what why and how things work and what's gone wrong... See more
Company replied
These are some of the best offset bushings and shock mount hardware around, perfect fit, cheap as chips, easy to install, super fast delivery and changes the geometry of your bike in minutes. I change... See more
Company replied
Company details
Written by the company
An online manufacturer of cycle components and tools. International shipping and trade accounts available.
Contact info
Preston, United Kingdom
- office@bouncecycles.co.uk
- bouncecycles.co.uk
Great company
Great company with great customer service helping me with the parts I needed out of hours would definitely use again!
August 31, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Damian, our pleasure, thanks for the review and your custom. Frank
Reply from bouncecycles.co.uk
Thank you for the feedback - Frank
Great quality product 😁
August 22, 2018
Unprompted review
Reply from bouncecycles.co.uk
Thank you so much for the review Rihanne! Frank
Recommend through product and service
Easy to use website. Good products at good prices. Free shipping @ £15 spend. Quick despatch. Recommend without doubt.
August 22, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Michael,
Many thanks for your purchase and the review!
Frank
Top quality service
Ordered some stainless steel offset bushings from Bounce Cycles. They arrived right away and were machined to precision. My bike feels better composed over the rough stuff with just this small upgrade. Chatted to Frank on the phone and he was a great guy to deal with. I'll use Bounce again.
August 15, 2018
Unprompted review
Reply from bouncecycles.co.uk
My pleasure Ryan, thank you so much for the feedback and the purchase. Frank
Great service from the team at Bounce
August 14, 2018
Unprompted review
Great products and fast delivery you…
Great products and fast delivery you can’t ask for anything else
August 12, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Andrew,
Thanks for your review, it's really appreciated and I'm glad you like the bush kit.
Frank
My Giant Anthem was getting a bit clicky
My Giant Anthem was getting a bit clicky, found the (upper) shock bushes were shot (Usual cheap ally bushes) - rather than replace with more of the same, ordered a set from bounce. Arrived in a couple of days, S/S centre, with Nylon spacers, fitted perfectly, suspect it will outlast me........
Postage a little steep, could have avoided by spending more, but there was nothing else I needed!
August 8, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Stephen,
Thanks for the review and the feedback.
Just on shipping we had been looking into implementing a system that calculates shipping based upon the weight and size of the item but the cost of doing so (quotes for a web pro were coming in steep) and the ongoing time it would take to manage meant it was impossible for us as a smaller retailer/manufacturer - one minute I am on the lathe making the shock hardware and the next I'm managing the website.
We decided to follow suit with most retailers that just charge a flat rate for all items regardless of size/weight but keep the spend at £15 so relatively low.
The rationale was that even if you say wanted 1 piece of stainless shock hardware at £10 plus £5 postage it was still much cheaper than any other product on the market as even alloy can set you back £16 and other brands are selling stainless for £20-£27 per kit. The flat rate covers even larger items that fall into parcel category with Royal Mail.
That said I still want to come up with another system and just want you to know that I am listening :)
Thanks again.
Frank
great turnaround and excellent service
August 2, 2018
Unprompted review
Reply from bouncecycles.co.uk
Thank you so much for the review Nick!
Frank
Great item and fast postage
Great item and fast postage. What more do you need.
August 1, 2018
Unprompted review
Reply from bouncecycles.co.uk
Thanks for the review Graeme, glad you like the bushes!
Frank
Reliable quick service with sound…
Reliable quick service with sound advice and action
August 1, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Andrew,
Thank you so much. Glad we could help!
Quick
Quick, good price and quality product what more you want from mail order.
July 17, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Brian, thanks for the review, glad we could help! :)
Good stuff
Good stuff, arrived quickly and did the job (reverb stealth 10mm grip )
Cheers
June 21, 2018
Unprompted review
Reply from bouncecycles.co.uk
Thanks so much for taking the time to write a review, glad you like the shaft clamps.
Excellent customer service and advice
Excellent customer service and advice. Frank was so helpful
June 20, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Paul,
My pleasure, enjoy the shock :)
Frank
Best, Cheap, Fast and amazin results
These are some of the best offset bushings and shock mount hardware around, perfect fit, cheap as chips, easy to install, super fast delivery and changes the geometry of your bike in minutes. I changed the lower shock hardware and it gave me an extra 1° of slacker head angle, i will replace the top ones next and change the geometry loads (downhill bike) SUPER HAPPY, THANKS GUYS
June 14, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Paul, thank you so much for such a nice review, glad you like them :)
Fantastic service from the nice guys at…
Fantastic service from the nice guys at Bounce, they kept me well informed about the work that needed doing to my shock and even more importantly the work that didn't need doing to my dropper post and refunded me the difference. Turn around was really quick. I can certainly recommend their services, nice one gents.
June 13, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Tony, so glad we could help and save you a bit of money, was our pleasure.
Brilliant.
Brilliant found what I needed and they delivered extremely quickly. Unlike other so called suspension specialists!
June 12, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Ian, glad we could help and thanks for the review. Frank
quick and great service
May 31, 2018
Unprompted review
Reply from bouncecycles.co.uk
Thanks for the review Paul, glad we could help!
No hesitation in recommending Bounce!
I’ve had front shocks and rear shock service from Bounce and found their approach second to none- I have no hesitation in recommending them. Their communication is brilliant and everything is explained clearly if any issues crop up that may have been hidden from view. They are my go to place for any suspension issues from now on but I would happily let them do work of any kind on my bike if needed. They have a passion for engineering which shows in their work and attention to detail. Really top guys.
May 1, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Nick,
Thank you so much for the review and for being a top customer too :)
Frank
Quick to respond to questions and fast…
Quick to respond to questions and fast delivery too.
April 20, 2018
Unprompted review
Reply from bouncecycles.co.uk
Hi Adrian, thanks for your custom and for the review, glad we could help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.