Bowen Opticians LTD Reviews 75

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From booking to receiving my glasses I had the most professional experience. My eye test was thorough, everything explained and not rushed, took time to answer my questions, felt really at ease. Had r... See more

Rated 5 out of 5 stars

Thank you to all the lovely ladies today that made my eye test so relaxing and calm I didn’t feel rushed and had the best care and attention..even my sister bought a beautiful pair off glasses to ..th... See more

Rated 5 out of 5 stars

The door was open I didn't have to wait out in the rain I was seen on time for my appointment the glasses I chose were ready sooner than expected and am very pleased with my whole experience

Rated 5 out of 5 stars

My daughter has autism and the staff at bowens always go above and beyond to make sure our visit is as comfortable for my daughter as possible! They are very understanding and extremely helpful they a... See more

Company details

  1. Optician
  2. Audiologist
  3. Optometrist

Written by the company

Multi award winning, family run, independent opticians first established in 1993. Renowned both locally, and nationally, for our commitment to clinical excellence and outstanding customer care.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Eye Examination

Went for my eye examination and was seen by Ryan. He was very thorough and explained what he was doing and why. Had all the tests done and came out feeling a very satisfied customer.
I would recommend him to anyone and one of the best opticians around.

P. Rayner

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly knowledgeable staff.

Very friendly knowledgeable staff.
Amazing equipment with many different tests.
Fast delivery of new glasses in massive choice of frames.
Checked and altered for perfect fit before you take them.
Very good.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience I…

I had a very positive experience when I had my latest eye test. The test itself was very thorough especially as I had been having problems with the reading side. I had to return to have the glasses readjusted and again was treated very professionally.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

LOOK HERE …….

Fantastic service , treated like an individual with thorough examination explaining all in detail
Would definitely recommend over any corporate optician out there
You simply will not get better

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Being going there a longtime

Being going there a longtime. Helped with my son stigmatism when he was little. Very professional, understanding and reassuring. Helping me at a time of poor health. The whole team are friendly, reassuring and highly experienced. Customer service is a premium gold service.
Been there for Very long time and wouldn't go anywhere else.
Thank you for your commitment and experience

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Always super friendly and helpful

Always super friendly and helpful. It’s lovely to see smiling faces as soon as you walk in. They are also all very knowledgeable and provide all the different option to find the best match. Definitely recommend!

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

I received a reminder that my eye test…

I received a reminder that my eye test was due, had no problem making an appointment to suite me. As always I was welcomed on arrival, seen on time and had a very thorough examination which was explained to me every step. Staff are so nice, and the practice premises are immaculate.

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

Opticians who can't provide glasses

Soon after buying an expensive pair of glasses I was having problems with then slipping down which made reading difficult. After several visits and tests regarding this Bowens told me they were unable to solve the problem. Therefore I was offered a refund and advised that they were unable to provide me with glasses. No exchange was offered and they explained they were a small company and that they felt they were unable to solve my problem and I was basically told to find another Optician. I had to revert to my old glasses and did find another Optician who, by the way, have been able to provide me with glasses. But then, I thought that's what Opticians do.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

CARING…

ALL MEMBERS OF STAFF WERE MOST ATTENTIVE, CARING, AND THOROUGHLY PROFESSIONAL IN DEALING WITH MY DIFFERENT NEEDS IN EVERY WAY OVER SEVERAL MONTHS.

March 30, 2024
Unprompted review

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