Lovely company. Always a brilliant delivery service from Bowen Pies. The pies arrive chilled, ready for your fridge or freezer and are excellent and good value.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Most pies these days are more gravy than filling but these pies are the complete opposite each pie I've tried so far have been filled fully with tender and tasty meat and the customer service is excel... See more
Company replied
This review is for someone, like ourselves, who may not have ordered from Bowen’s for a while. In our case, 8 months. This was due to personal reasons that meant ordering food online was sim... See more
Company replied
I’ve only ever had pies this delicious once before and that bakery closed down so Thankyou for your amazing product got my next delivery on Thursday 10/10
Company replied
Company details
Written by the company
At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.
Contact info
Unit 5/6, Botany Brow, PR6 0JN, Chorley, United Kingdom
- 01257 480 427
- support@bowenpies.co.uk
- bowenpies.co.uk
4.6
Excellent
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful pies especially steak &…
Beautiful pies especially steak & cheese and onion pies
August 28, 2025
Reply from Bowen Pies
Thank you for your review Maria, two absolute classics you picked there! Glad you enjoyed them and hope the next box of pies are just as good.
Lana,
Bowen Pies.
My first 2 orders wirh you were first…
My first 2 orders wirh you were first class, however my last order arrived at 19.40 and was unchilled and in generally poor condition so mucj so that I felt concerne about eating them so threw them away. I recieved a message the day before delivery date from DPD saying they had the package. And that was the last contact until 17.30 the following day saying package would be delivered around 15.00 but as previously stated package did not arrive until 19.30.
August 27, 2025
Reply from Bowen Pies
I’m really sorry to hear this Geoff, we completely understand your frustration. Sadly, courier delays can sometimes cause issues outside our control, but we’re always quick to put things right. If you haven’t already, please drop us a message at support@bowenpies.co.uk
and we’ll get this sorted for you straight away.
Lana,
Bowen Pies.
Pies where excellent i have ordered…
Pies where excellent i have ordered multiple times and will continue to do so. However on this particular delivery several where a bit damaged and broken though still edible hence only 4 star rather than 5 which my previous orders have been
August 27, 2025
Reply from Bowen Pies
Thanks Peter, glad to hear you enjoyed them, though I'm sorry a few arrived looking a little worse for wear. Though they're usually handled with care, we’ll keep nudging the couriers to be gentler with our pie parcels. Appreciate your repeat orders!
Lana,
Bowen Pies.
Reply from Bowen Pies
Thanks for the kind words Lorraine... short, sweet and just what we like to hear!
Lana,
Bowen Pies.
Reply from Bowen Pies
Cheers for your review Karen. We’re all about proper full pies, no half measures here. Thrilled that you enjoyed them and look forward to baking for you again soon!
Lana,
Bowen Pies
Reply from Bowen Pies
Thanks so much! We make all of our pies with care and we're delighted you noticed. Looking forward to the reorder.
Lana,
Bowen Pies.
Just received my first box and I had…tasty pies
Just received my first box and I had the meat and potato pie , my other half had the pastie , absolutely delicious, can’t wait to taste the rest I ordered, pastry is lovely smell divine while cooking definitely ordering again going to try the steak puddings next , thank you keep up the good work .
September 2, 2025
Unprompted review
Reply from Bowen Pies
Thanks Brenda, what a top first order! So pleased that the pies went down a treat and we think you’ll love the steak puddings just as much. Hope to bake for you again real soon.
Lana,
Bowen Pies.
Pork Pies Quality Issue
Normally I buy every weekend pork and whist pies from Bowens, put a few weeks ago after buying 4 pork pies I noticed when I got home that the pastry was like rubber and when I took a bite of the pie there was a strange smell. All four pork pies were the same and had to be thrown out. However the whist pies were excellent as normal.
July 19, 2025
Unprompted review
Reply from Bowen Pies
Thank you for taking the time to leave your feedback, Graeme. I'm very sorry to hear that the pork pies did not hit the mark this time. This sounds very out of the ordinary for our pork pies, so if you could please give me an email - support@bowenpies.co.uk - with more information (such as which shop you purchased them from and what date). That way, we can investigate this further to ensure that the quality is of a high standard as usual, going forward.
So great to hear that you enjoyed the whist pies as usual.
Lana,
Bowen Pies
They remind me of homemade pies my Mum…
They remind me of homemade pies my Mum use to make when I just a kid. They taste home made and not mass produced
July 31, 2025
Reply from Bowen Pies
It's so good to know that our pies brought a taste of nostalgia for you, Andrew. Thank you for your great review!
Lana,
Bowen Pies
£20 for six excellent full size pies
£20 for six excellent full size pies. Brilliant packaging and delivery. No need to freeze. They were gone in three days.
July 31, 2025
Reply from Bowen Pies
It's great to hear that you thoroughly enjoyed our Pie Taster Box from our welcome offer. Thanks for the five star review, John. I hope we can bake for you again soon.
Lana,
Bowen Pies
I have been on a quest for quite a…
I have been on a quest for quite a while now to find a pie company that can produce a pie I enjoy! I ordered a selection from Bowen pies to try. I did find the individual pork pie a little bland but I should have ordered a family size one to try. However, the cheese and onion slice was sublime. The meat and potato pie was delicious even though I’ve never tried them before and tonight we had the chunky steak pie and again we were very impressed. I for once will be ordering a second batch and will be inviting my family to try them as well. We are looking forward to our next batch delivery.
August 6, 2025
Unprompted review
Reply from Bowen Pies
Thanks so much for giving our pies a go, Colin. We’re thrilled you enjoyed the cheese and onion slice, potato & meat and chunky steak pies. We can’t wait to send your next batch and hope your family love them too!
Lana,
Bowen Pies
Had much better pies at better prices
Had much better pies at better prices. I was not impressed at all. Pork pie was tasteless.
July 29, 2025
Reply from Bowen Pies
Thanks for giving us a try Paul, even if we didn’t quite hit the mark for you this time. We know pie preferences can be a very personal thing, and while we’re sorry ours didn’t quite do it for you, we appreciate the honest feedback.
Lana,
Bowen Pies
Excellent pies AGAIN Delivered on time…
Excellent pies AGAIN Delivered on time Superb customer service
July 29, 2025
Reply from Bowen Pies
Thank you for your great review, Ronald! We’re chuffed you enjoyed the pies again and that everything arrived on time. We can’t wait to bake for you soon.
Lana,
Bowen Pies
Reply from Bowen Pies
Appreciate the top review on our Potato & Meat Pies, Steve, thank you! Hope to bake for you again soon.
Lana,
Bowen Pies
Lovely 👍enjoyed and very tasty
July 24, 2025
Reply from Bowen Pies
It's so great to hear that you enjoyed your pies and found them very tasty, Steve. Thanks for the five stars!
Lana,
Bowen Pies
Reply from Bowen Pies
We love that you love our pies, Jue! The cherry is definitely a customer favourite, so pleased it hit the spot for you. Appreciate the five stars, thank you!
Lana,
Bowen Pies
Reply from Bowen Pies
A solid statement if I ever saw one! Thanks for the great review, Mick. We look forward to your next order.
Lana,
Bowen Pies
Prompt delivery
Prompt delivery. Always just what I'd asked for. Well baked and great flavour. The pork pies are brilliant.
July 17, 2025
Reply from Bowen Pies
Love that your pies were brilliant and your delivery was prompt. Thank you for the great review! Hope we can bake for you again soon.
Lana,
Bowen Pies
First time buyer
Unfortunately was admitted ro hospital when delivery was made. They were taken in by my neighbour and frozen. Have only tried meat and potatoe which was of decent quality
July 16, 2025
Reply from Bowen Pies
Thanks for your great feedback Philip, so pleased to hear that you enjoyed your Potato & Meat pie. Hope you enjoy the rest when you get round to them.
Lana,
Bowen Pies
Reply from Bowen Pies
Wow, what a compliment - thank you Kenneth! So pleased that you enjoyed your pies.
Lana,
Bowen Pies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.