Boxere Reviews 

169
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Thought these would make a great alternative to stepone pants but they were absolutely rubbish. The elasticated waist band continually rolls down making it positively uncomfortable and the legs also r... See more

Rated 1 out of 5 stars

They advertise a “100% no risk guarantee. When you email to ask for a different size or for a refund they don’t reply! Trading standards need to be onto these. I’ve opened a PayPal dispute. They a... See more

Company replied

Rated 5 out of 5 stars

I’m always sceptical about organisations promoting “the best ever” products but needed to find a comfortable pair of underwear at a realistic price, so bought a pair of Boxere to try. They were well m... See more

Rated 5 out of 5 stars

I ordered two pairs of Boxere, a limited edition and an OG. I have fairly large thighs and found the OG's started to ride up slightly, and true to their word Boxere sent a replacement. I opted for a s... See more

Company details

  1. Underwear Store

Written by the company

Home of The Ultra Comfy Men's Boxer Briefs. Underwear that's so comfy, you forget they're on! Crafted with soft, breathable Tencel™️ Modal that'll help keep you fresh. The 4-way stretch and flexible gusset make moving easy and give you a perfect fit.


Contact info

3.1

Average

TrustScore 3 out of 5

169 reviews

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Replied to 100% of negative reviews

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3.1

All reviews

(169)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value, fast delivery, great quality product

Great value, premium quality - exactly what it says on the tin. Fast delivery, well packaged. I was skeptical at first but took the plunge based on other reviews and glad I did. Got the 12 pack and wont ever look back. Soft, comfortable and they wash really well. Much better than some other 'designer' brands with good thought going into their design. Been a month or so since purchase so gave myself time to test them before writing a review. Very happy with the purchase. Well done Boxere!

February 10, 2023
Rated 3 out of 5 stars

Quality and fabric is very good

Quality and fabric is very good, but they claim to be better than stepone. I don't quite think this is true, personally, I think stepone is better.

Really they're the same quality, fair enough, these are cheaper, but stepone offer better support and just fit better.

It depends how you like the fit, but these are quite loose in areas that don't offer much support at.

But like I say, quality is very good, and is price, also delivery was fast and company seems very easy to deal with so no bad point there.

Only leaving 3 starts because they claim to be better than Stepone, which I dont agree with.

February 5, 2023
Rated 3 out of 5 stars

50-50 on buying more

Delivery etc all good. Item itself is good on keeping sweaty bits aerated and material is comfortable. Waistband prone to rollover and subsequent 'bite' and the back climbs up towards your a**e like many other makes.

January 6, 2023
Rated 5 out of 5 stars

The first thing that gets your…Attention is the packaging , Fresh and Clean

The first thing that gets your attention is the packaging, Brilliant idea as it gives you the impression of freshness and cleanliness. The price is important and being cheaper and better presented then its main rival makes this item a winner with me. I have bought the other make in the past and there is no difference between comfort and feel and that is a plus not a minus

November 21, 2022
Rated 3 out of 5 stars

Comfortable but holes developing already

They are extremely comfortable but after only wearing them 3 times, holes are developing already.

November 21, 2022
Boxere logo

Reply from Boxere

Hi Andy

Thanks for your feedback. I'm sorry to hear that your Boxeres are defective.

Please kindly email us (info@boxere.co.uk) and let us know, was it just the one pair, or multiple pairs?

We're happy to either replace or refund defective pairs - we don't want you to be out of pocket.

Speak soon
Faizal @ Boxere

Rated 1 out of 5 stars

Not impressed at all will not be buying…

Not impressed at all will not be buying again

November 8, 2022
Boxere logo

Reply from Boxere

Hi Stephen.

Thanks for your feedback. I'm sorry to hear that you weren't impressed.

Remember we have a 30-day satisfaction guarantee. This allows you to wear-wash-repeat one pair for up to 30 days. If you're not satisfied, you can request a refund for the one worn pair, plus post back any unopened pairs, and we'd issue you a full refund.

You're now past your 30 days, but not to worry. Just email us within a week (info@boxere.co.uk) and we'll honour the 30 day guarantee.

Best Regards
Faizal @ Boxere

Rated 1 out of 5 stars

Not value for money

After several washes they have lost
Elasticity very disappointing
Wouldn't buy again

November 16, 2022
Boxere logo

Reply from Boxere

Hi Christopher

Thanks for your feedback. I'm sorry to hear that your Boxeres are loosing their elasticity.

Please kindly email us (info@boxere.co.uk) and let us know how many pairs are affected.

We're happy to either replace or refund defective pairs - we don't want you to be out of pocket.

Speak soon
Faizal @ Boxere

Rated 1 out of 5 stars

Not up to step one standards

Awful briefs. Feel robbed because I read somewhere that they were better than step one. They are not! They are cheaper but that is because they don't have a pouch and you end up being torn in half with balls down one leg and cock down the other. Just not a patch on step one probably equal to on that ass.

September 28, 2022
Boxere logo

Reply from Boxere

Dear Daven

Thanks for your feedback. I'm sorry that Boxeres didn't work out for you. Your pouch feedback is valuable, and we'll take that into account when working on developing the pouch in our future batches of stock.

However, there's no reason you should feel robbed, because we have a satisfaction guarantee. Meaning, you either love them, or get your money back. You have up-to 30 days to wear, wash, repeat one pair and still ask for a return. So you certainly don't need to feel robbed.

Email info@boxere.co.uk with your order number and we'll get this sorted for you buddy.

Thanks
Faizal

Rated 4 out of 5 stars

Very comfortable,,,,,there's only one…

Very comfortable,,,,,there's only one Very small problem,,,,is that the waist band keeps rolling ,,,, I suggest that you use a different type of elastic to stiffen it up , apart from that , good value for money and extremely comfortable.

September 22, 2022
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Reply from Boxere

William, thank you for taking time to submit your feedback. We are continually looking for ways to improve the product, and will review your waistband suggestion when producing our next batch.

Thanks
Faizal @ Boxere

Rated 4 out of 5 stars

I wrote a review previously where I…

I wrote a review previously where I gave 1 star for the service I received. My view of the underwear remains however my main issue which was a lack of refund has been amicably resolved and Boxere have actually made a refund in full as having now found my returned goods and as a gesture of good will have not held any of it back even though having tried 2 pairs I was still liable to pay for 1.

October 15, 2022
Unprompted review
Boxere logo

Reply from Boxere

Steven, thank you for giving us the opportunity to improve our service, and for reflecting this in the score you gave. We really appreciate it!

Thanks
Faizal @ Boxere

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