We had a 'build your own' box made up for our daughter who was about to start her exams. So many lovely items to choose from, all excellent quality and packed up in a fabulous box. Delivery just as ex... See more
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Review summary
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Love the letterbox hugs - always nice little goodies - especially the socks :) - and lots of variety to choose from. Makes a change from the standard bottle of fizz (although you can get those too!) P... See more
We originally received a box of hugs from a relative and have since sent 3 boxes of hugs to separate friends who all were thrilled with them. The most recent box was to our lovely optician who never... See more
What an excellent service! Brilliant that you can choose your own items and the items are varied and top quality, so the box is thoughtfully put together. Fast next day delivery as advertised too. Cou... See more
Company details
Information provided by various external sources
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
4.9
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Great communication
It’s a Christmas gift so my friend hasn’t opened the box yet, but the communication (regarding delivery) beforehand was great. So helpful..and prompt.
December 2, 2025
Perfect throughtful gift
Thankyou for the perfect gift for my friend during a very hard time for her.
December 1, 2025
As always a brilliant service
As always a brilliant service, wonderful choice of products, and excellent customer service. I cannot recommend it highly enough.
November 28, 2025
We loved the prompt reply and thank you…
We loved the prompt reply and thank you email once ordered. We were a little disappointed that it was delayed as we had paid for a fast delivery service for it to be there on a specific date for our daughter. Once received, she was very happy! Thank you. We would certainly use this company again :)
December 1, 2025
Perfect way to show caring from afar
Couldn’t be happier with the selection and service. Thanks, Box of Hugs!
November 27, 2025
A beautiful pick me up
A beautiful gift that you can send - mine was for a pick me up- and my niece so happy xxx
December 3, 2025
I gifted a Box of Hugs to my godmother…
I gifted a Box of Hugs to my godmother to be delivered after her husbands funeral. I live in Australia so couldn't be there and when it was delivered she said it felt like a hug from across the oceans & gave her great warmth at a very sad time.
November 25, 2025
This was a gift so I can only say that…
This was a gift so I can only say that the recipient was very happy with my choices. The box was delivered exactly when I requested.
December 2, 2025
Delivery dates uncertain
It said delivery Monday, didn’t arrived, then Tuesday, didn’t arrive. Finally Wednesday by which time my friend was actually in hospital. This was supposed to be a gift before she went for her operation. No idea what it is like as she isn’t out of hospital yet.
December 1, 2025
Easy to communicate with
Easy to communicate with, delivered on time, client loved the gift. Would highly recommend
December 2, 2025
Well Curated
The box was well curated, and the recipient loved the items included. Shipping was a breeze, and it was well packaged.
December 2, 2025
Wonderful gift options and communication
Wonderful gift options and great communication on delivery information. Makes it easy to send gifts OS to friends and family! I was happy to find a service with options other than the usual hampers etc
Will use again!
December 1, 2025
Easy purchase, excellent communication.
Excellent choices of wording to go with the hugs. You couldn't have been more appropriate if you had known us personally. The box of hugs was delivered right on time as promised. Completely seamless purchase with excellent communication. Highly recommend.
November 28, 2025
Hugs to be created.
I loved that I could make my own box to suit the need for hugs. Individualize it.
The ordering process is easy and quick to get out. No doubt use it again!
November 28, 2025
Patient excellent customer service and…
Patient excellent customer service and a wonderful product that gave cheer exactly when it was needed. Quick too.
December 3, 2025
Unprompted review
Lovely gifts and a very helpful company…
Lovely gifts and a very helpful company who went the extra mile to help with a delivery issue - highly recommend
November 26, 2025
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