We had a 'build your own' box made up for our daughter who was about to start her exams. So many lovely items to choose from, all excellent quality and packed up in a fabulous box. Delivery just as ex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For all those times when you really want to be able to just give your friend a hug this is a fabulous way to do it remotely and everyone I’ve sent one too has really appreciated it so thankyou
Wonderful options, easy to use site where I could customise my gift box, had the option of Saturday delivery when someone was home to receive it.
There are so many generic hampers and gift boxes out there. However being able to choose what went into the box of hugs we gave to our daughter who is living in London on the other side of the world from New Zealand made all the difference. A special box of hugs.
A beautiful gift in a box. A wide range of items to choose from and sent in a lovely box. A really thoughtful treat to receive for any occasion. I will definitely be using them again.
I have sent quite a few of these to UK friends, and they have all been received with much appreciation. I'm in Australia, and using Box of Hugs means I can spend more on the gift than the postage! I would recommend these to anyone, especially if sending from overseas
The gift box was thoughtfully packaged and arrived so fast. My sister was really touched by the package and ordering was seamless for me. Thanks!
Love the letterbox hugs - always nice little goodies - especially the socks :) - and lots of variety to choose from. Makes a change from the standard bottle of fizz (although you can get those too!) Prompt delivery every time. Great as little corporate 'thank yous' as well as personal occasions.
Really great company that found online - easy to make up own gift box and was sent to recipient very quickly. Very satisfied and will recommend / use again.
Lovely thoughtful hampers. Used company several times to add some sparkle to those going through tough times or to celebrate something.
What an excellent service! Brilliant that you can choose your own items and the items are varied and top quality, so the box is thoughtfully put together. Fast next day delivery as advertised too. Couldn’t ask for more, thanks!
FANTASTIC! Even from the other side of the world! What was fantastic you ask? Their website in general (!!), the online shopping experience (from Canada!), the gift ideas (*heart*), the presentation of the gift for delivery, the response to the gift (my best friends 50th birthday!) and the Box of Hugs London team themselves were exceptional. Thank you, Lucy, Anna and Sophie for your prompt response to my queries and for your fabulous service. I just wish we had a Box of Hugs Canada! ;)
Exceptional service with a good range of products for bespoke hampers.
I ordered during a very busy period and a hamper was delivered as priority with recipient really pleased with it. Would definitely re-order from Box of Hugs London
I found Box of Hugs from a google search of hampers and so glad I did!
What a wonderful experience.
I sent my sister a hamper (I'm in Australia) in Shropshire. Even though I couldn't pick a delivery date for 3 days after her birthday (online), it was actually delivered on her birthday! Very impressed with the service. Thanks ladies!
I wanted to send gifts to another address, but was unable to so as every time I put in an address it would revert to my home address. Not happy. As I now have to arrange to get the gifts to the people another way.
Lovely company with good service and a large variety of gifts packaged neatly. My only criticism is that I paid for chosen delivery day as I wanted it to arrive on a specific day, but it came two days early.
Great selection & fast delivery. Very handy as was sending a gift to a parent and child who are stuck in hospital at the moment. Loved the range of items, funny, tasty, games, books, and body care. Exactly what we wanted to send and it all went down very well with both mother and child. Good prices too. Thank you, you made people happy in a very difficult situation.
It’s a Christmas gift so my friend hasn’t opened the box yet, but the communication (regarding delivery) beforehand was great. So helpful..and prompt.
Thankyou for the perfect gift for my friend during a very hard time for her.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.