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BOYLE Sports Reviews 4,810

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,506 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficiency of the team in resolving issues and the swiftness of transactions, with winnings often landing in bank accounts quickly. The staff is frequently described as helpful, professional, and friendly, making interactions positive for many. Reviewers also find the website to be good, especially the horse racing page, which provides ample information and quick results. However, some people were dissatisfied with customer service, citing issues like being cut off during live chat, slow response times, and difficulties in obtaining promised free bets or resolving complaints. There are also concerns regarding payment processes, with some experiencing declined withdrawals or intrusive requests for personal documents during verification. Additionally, some customers expressed dissatisfaction with the payout rates on certain games and had concerns regarding cash-out options.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the helpfulness,... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its functionality, excellent... See more

Staff

Reviewers mention positive feedback about staff, often describing them as friendly, helpful, and efficient.... See more

Service

Customers had ambiguous experiences with service, with some reviewers reporting quick and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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Rated 1 out of 5 stars

Absolutely disgusting customer service…

Absolutely disgusting customer service dont acknowledge concerns and breach bets mark bets down as a loss 25 mins before match actually ends and there casino side is also a fix you win free spins whilst playing yet it informs u on your total before you play them dodgy site

May 8, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing this. We're sorry to hear that you experienced issues with our customer service, bet settlements, and casino features. We'll look into these concerns.

Rated 3 out of 5 stars

Had to verify myself to deposit.

Had to verify myself to deposit.. that’s fine but then I never even got my £30 free bets for opening my account and yes my first bet was £200

May 2, 2026
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Reply from BOYLE Sports

We appreciate you sharing your experience. We're sorry to hear that you had to verify your account and did not receive your free bets after placing your first bet. We'll investigate this.

Rated 2 out of 5 stars

Twice now had to contact customer…

Twice now had to contact customer support about non receiving free bet offers after opting in , it's OK responding quickly but these things should be done automatically which is making me doubt about this site

May 2, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback. We're sorry you've had to contact customer support regarding the free bet offers. We'll review this process to ensure it works automatically in the future.

Rated 1 out of 5 stars

scammers

deposited 25 as a new user never got my welcome bonuses tried to resolve it they kept logging me out of chat took over an hour still never got anywhere with it they said I never opted in when I did when I signed up has to be the worst site for scamming I have ever used please avoid this site do not become another mug and be scammed

May 7, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you bringing this to our attention. We're very sorry you didn't receive your new user bonus and had a frustrating support experience. We'll investigate this issue.

Rated 3 out of 5 stars

Nice app

Nice app, but enough complications for withdrawals, you feel like the app is trying too much to avoid withdrawals.

May 6, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback. We're sorry the withdrawal process felt complicated. We'll review it to ensure a smoother experience for everyone.

Rated 5 out of 5 stars

Customer Service is excellent BUT to be…

Customer Service is excellent BUT to be very honest I bet with a few bookmakers online and boylesports would be alot better if the prices were put up at 5 pm the day before in line with most other bookies and if ye could match bet 365 prices, I know for sure alot of my friends that like a bet would switch to boyles.

May 1, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback and are happy to hear you find our customer service excellent. We acknowledge your suggestions regarding earlier price postings and matching competitor prices. We'll certainly consider your points to improve our services for you and your friends.

Rated 5 out of 5 stars

One of the better betting sites

One of the better betting sites , like football offers ,free bets and BOG on horses

May 1, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy you find our betting options, like the football offers and BOG on horses, to be among the better ones. We appreciate your positive feedback!

Rated 4 out of 5 stars

Good customer service

Good customer service, very helpful and understanding

May 6, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear that you found our customer service helpful and understanding. Our team appreciates your positive feedback very much. Thank you!

Rated 5 out of 5 stars

Prompt and helpful response

Prompt and helpful response

May 1, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We are so happy to hear that our response was prompt and helpful for you. Thank you for your positive feedback; we appreciate it!

Rated 1 out of 5 stars

Will avoid giving free bets and make…

Will avoid giving free bets and make you jump through ridiculous hopes sending loads of ID documents and a photo of your credit card. They're very happy to take your money for the initial bet though. Avoid!!!

May 5, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you bringing this to our attention. We're sorry you had this experience with the ID verification process and the free bets. We'll review your feedback to improve.

Rated 5 out of 5 stars

virtual racing heaven

it made me so happy that u have virtual horse racing of portman park,steepledowns,sprint valley.on ur website

May 5, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear that you enjoyed the virtual horse racing options on our website! It means a lot to us that we can provide you with this experience.

Rated 5 out of 5 stars

Good service and fairness of slots

Good service and fairness of slots

May 1, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear that you had a good experience with our service and the fairness of our slots. Thank you for your feedback!

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