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BOYLE Sports Reviews 4,805

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 1,503 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficiency of the Boyle team in resolving issues and the swiftness of transactions, with winnings often landing in bank accounts quickly. The staff is frequently described as helpful, professional, and friendly, making queries easy to handle and providing excellent service. Reviewers also find the website to be a good betting platform, especially for horse racing, with quick results and a wide range of options. However, some customers also noted significant dissatisfaction with customer service, citing long wait times, unhelpful responses, and issues with account suspensions and bonus offers. There are also concerns regarding payment withdrawals, with some experiencing delays or difficulties in receiving their funds, and issues with game payout rates being lower than on other sites.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Website

Customers had ambiguous experiences with the website, with some reviewers praising it as easy to use,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the great service, helpful staff, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick payouts and swift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 3 out of 5 stars

Not a lot to say..still waiting on withdrawal of 100pounds form them even though they got proff of details tried msg them no reply.account is closed so why haven't they paided out what's owned as quic... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Quickness from technical support and…

Quickness from technical support and feeling your getting somewhere and not ending up back at the start

May 12, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear that our technical support provided quick and effective assistance! It's great to know you felt you were making progress. Thank you for your feedback.

Rated 2 out of 5 stars

I have been asking for my withdrawal…

I have been asking for my withdrawal from my account I told someone I had a hold on my bank card due to it been lost they have said a replacement is on the way its not my fault you can't withdraw to my old card so just asking for my 115 to be put in my account I added a monzo card this morning to which I deposited 5 pounds I thought you would have put it in that account many thanks Lorraine

May 12, 2026
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Reply from BOYLE Sports

We appreciate you bringing this to our attention. We recognize your frustration regarding the withdrawal and the lost card. We've received your new Monzo card details and will look into this further to see how we can assist.

Rated 1 out of 5 stars

Scam bookies...

Scam bookies.... I've been using this place for a while and I'm beginning to notice the odds aren't what they should be. The in store odds are way worse then online and the odds they makeup are a joke. It's not a fair reflection on the outcome. An absolute scam place stay away. As soon as started to place less bets in there the usually grumpy women was asking if I'm OK and is everything alright ? I said, yes instopped coming in here. I'd say she misses my losses. Don't ever go here go to PP or online just not this vile place

May 7, 2026
Unprompted review
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Reply from BOYLE Sports

We appreciate you sharing your experience. We're sorry to hear that you feel our odds are unfair and that our service didn't meet your expectations. We'll investigate these concerns to ensure a fair experience for everyone. Thanks for your feedback.

Rated 4 out of 5 stars

Hi,I find the site easy to…navigate

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash.
When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,but never mind, anything free is a bonus.
So far I have had only good experiences..... except too many losers....but every canine has a woof day.thanks Len

May 11, 2026
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Reply from BOYLE Sports

We're glad you find the site easy to use overall. We appreciate your feedback about the occasional glitches and the answer you received. We'll look into the discrepancies you noted. Thank you for sharing your experiences!

Rated 5 out of 5 stars

Boyles sports app is really good for money back and free bet offers…

Boyles sports app is really good for betting costumer service is great. It always has good offers for free bets and money back offers more than other sites

May 10, 2026
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Reply from BOYLE Sports

We're happy to hear you find our app great for betting and appreciate our customer service. It's great to know you value the offers we provide! Thanks for your feedback.

Rated 5 out of 5 stars

Straight forward and stress free

Straight forward and stress free. Dealt with ymthe issue in a orofessional manner.

May 6, 2026
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Reply from BOYLE Sports

We're happy to hear that your experience was stress-free. We appreciate you acknowledging our professional approach to resolving the issue. Thank you!

Rated 4 out of 5 stars

Review

I had help to change my personal details on my account and the customer service staff was amazing and good service

May 5, 2026
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Reply from BOYLE Sports

We're happy to hear that our team provided amazing support while updating your account details. We appreciate your positive feedback and are glad you received good service.

Rated 1 out of 5 stars

Still waiting from yesterday for my…

Still waiting from yesterday for my withdrawal of a large amount constantly being told different things will update my review if and when I receive my withdrawal

May 10, 2026
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Reply from BOYLE Sports

We regret the delay with your withdrawal and the inconsistent information you received. We're looking into this urgently and will provide updates as soon as possible.

Rated 1 out of 5 stars

They were fine to watch me deposit time…

They were fine to watch me deposit time and time again but as soon as I won and tried to withdraw I was told i needed to upload several documents including ID, utility bills, bank statements, real time photo of myself, pictures of the front and back of my bank card. I am fully aware of the need for affordability checks\AML checks, KYC checks but this should be done much sooner, its bad look for them when they're fine to take your money time and time again then all of a sudden the checks apply when you try and withdraw legitimate winnings.

May 9, 2026
Unprompted review
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Reply from BOYLE Sports

We appreciate your feedback. We're sorry you had this experience when withdrawing. Know Your Customer and Anti-Money Laundering checks are in place to ensure a secure environment. We'll review your comments to improve our processes.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Very friendly staff

May 9, 2026
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Reply from BOYLE Sports

We're so happy to hear that you experienced fast and efficient service and that our staff was friendly!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I had a bit of luck today winning over…

I had a bit of luck today winning over £300 and withdrew £220 from my account around 7pm tonight. In just over 2 hours thd money was in my bank account so well done BOYLESPORT. It has been nothing but good news using your website and you deserve 5 stars from me. Thanks very much.

May 8, 2026
Unprompted review
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Reply from BOYLE Sports

We're happy to hear about your positive experience and quick withdrawal. It's great to know you had such a successful day and that our service met your expectations. Thank you for your kind words and 5-star rating!

Rated 1 out of 5 stars

Absolutely disgusting customer service…

Absolutely disgusting customer service dont acknowledge concerns and breach bets mark bets down as a loss 25 mins before match actually ends and there casino side is also a fix you win free spins whilst playing yet it informs u on your total before you play them dodgy site

May 8, 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing this. We're sorry to hear that you experienced issues with our customer service, bet settlements, and casino features. We'll look into these concerns.

Rated 3 out of 5 stars

Had to verify myself to deposit.

Had to verify myself to deposit.. that’s fine but then I never even got my £30 free bets for opening my account and yes my first bet was £200

May 2, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We're sorry to hear that you had to verify your account and did not receive your free bets after placing your first bet. We'll investigate this.

Rated 2 out of 5 stars

Twice now had to contact customer…

Twice now had to contact customer support about non receiving free bet offers after opting in , it's OK responding quickly but these things should be done automatically which is making me doubt about this site

May 2, 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback. We're sorry you've had to contact customer support regarding the free bet offers. We'll review this process to ensure it works automatically in the future.

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