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See what reviewers are saying

Rated 5 out of 5 stars

The best price I was offered and no drama. There's so many companies out there that offer a fair price only to knock a lump off when you send the phone for supposed damage. Bozowi stuck to their price... See more

Rated 1 out of 5 stars

Avoid like the plaque. Was offered £270 for a BRAND NEW PHONE same day payment. They received on Tuesday. Two emails sent on Thursday as i had received no confirmation whatsoever. They reduced the off... See more

Company replied

Rated 5 out of 5 stars

Following some initial problems, I was contacted by Brendan O'Malley. I was asked about my issues. Our discussion highlighted some glitches that did not allow a smooth process for me! He has take... See more

Company replied

Rated 5 out of 5 stars

Fab service, never heard of company and found online so decided to give a go. Had a couple of questions and emailed off, great exchange with Brendan who was top class and sorted everything out. Posted... See more

Company details

  1. Recycling Center
  2. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We have been in the gadget recycling industry since 1999. We've consistently been the highest, same day paying recycler. Simply select your device, send in via our new courier service and receive payment the same day that your device is tested.


Contact info

3.8

Great

TrustScore 4 out of 5

550 reviews

5-star
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Rated 5 out of 5 stars

EXCELLENT SERVICE

Quick, easy, hassle free service. I recycled a Tom Tom, which was collected on time, and payment once received was very prompt. Would highly recommend this company.

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

Quick payment & great service!

I've never really recycled any electronic gadgets prior to using Bozowi, but after the quick payment and great service they provided, I believe that if I need to recycle gadgets in the future, it'll be with these guys.

Item was delivered to them on the Friday and I was paid within 15 minutes of my item being tested on the Monday.

I would happily recommend to anyone that wants to get the best price for their unwanted gadgets, 10/10.

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Prompt, efficient and good price!

I was a bit wary about using Bozowi, having stuck with Mazuma for some time. However, for my Galaxy note 10.1 Bozowi had a much higher price. Transaction was entirely painless and swift, and the money popped into my bank account after three days. Recommended.

November 20, 2014
Unprompted review
Rated 5 out of 5 stars

The example all companies should follow.

To Brendan and all the team at Bozowi;
The words professional, trustworthy, efficient and friendly automatically come to mind when I think about your company.
I would highly recommend them and I look forward to future dealings with this company.

November 7, 2014
Unprompted review
Rated 5 out of 5 stars

One of the best

Very happy with price provided whole service was fast and kept my informed of the progress would recommend to anyone!!

October 31, 2014
Unprompted review
Rated 1 out of 5 stars

awful

Worst service ever rang up 1 weeks before i sent my fone in they told me i would get the full brand new price as it was sealed i told them it was locked to virgin and they said i would still get the full amount but that was not the cause when i sent it in awful service waste of money posting the fone now waiting on them to return it

October 21, 2014
Unprompted review
Bozowi logo

Reply from Bozowi

Hi Richard,

This order was received in the name of Michal Harris

I am sorry you are unhappy but as per our Testing Criteria http://bozowi.co.uk/testing-criteria we will make a revised offer if a handset is locked to a network.

All calls that come in to the building are logged automatically. When I spoke to you you could not say when you called or who you spoke to. I have gone through all the call logs for that week and your number does not appear on them so it is possible that you spoke to another recycler about this but I assure you it was not us.

Furthermore I am afraid this order was flagged by our Fraud Prevention software so it is unlikely we would have been able to proceed with the order in any case.

The handset has been returned to you free of charge by next working day post.

Kind regards,

Brendan

Rated 1 out of 5 stars

Absolute joke - do not use!!!

Offered a good price and sent pack to send - so I dropped my perfect condition iPhone off at one of their designated points - as instructed.

It's now been well over a month - no communication, no money and no replies to my e-mails.

Do not send this company anything of value!!

October 18, 2014
Unprompted review
Bozowi logo

Reply from Bozowi

Hi Vicky,

As I have explained the handset did not reach us. Regarding the email you sent, you kindly forwarded me a copy of it but unfortunately it had been sent to an incomplete email address so it was never received by us. Our email address is info@bozowi.co.uk and the email you forwarded to me was sent to nfo@bozowi.co.uk (the first letter was missed off).

You sent the phone to us via UPS with the tracking number ****44W99198888668 and took it to a local UPS Access Point on 22/09/14. According to UPS it got as far as their Tamworth depot on 24/09/14 but progressed no further.

We offer up to £600.00 insurance against loss in transit and UPS have carried out an internal investigation into this which is now completed.

I have tried to call you at least four times over the last 24 hours and have emailed you as well asking you to call me so we can resolve this but, as yet, you have not returned my calls or email. We have the payment ready to send once we have spoken to you to confirm one or two details so please call us.

We never ignore communication from our customers and you can see by other reviews that people have mentioned the speed and professionalism of our responses to queries they have had.

I look forward to hearing from you at your earliest convenience.

Kind regards,

Brendan

Rated 5 out of 5 stars

Quick and painless

I sent Bozowi an old phone I had lying around. It didn't cost anything to send as they offer several postage options, two of which are free of charge, which essentially adds another fiver to the price of the phone! Great communication and A1 customer service from the team. I will use them again without hesitation and recommend to friends and family

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

excellent

First time used Bozowi excellent service . Sent item Monday money in my bank Wednesday, very good service will recommend to others.

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent all the time

I always use Bozowi as they always pay the best price and speedy service no fuss, this is my 4th order with them, will be coming back in december when my phone is up for renewal

October 9, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service!

Fab service, never heard of company and found online so decided to give a go. Had a couple of questions and emailed off, great exchange with Brendan who was top class and sorted everything out. Posted ipad off free with printed labels, was kept informed throughout and after just a few days, received confirmation of full pay out. This was almost £20 more than any other company so I am delighted! Have a phone to recycle soon and Bozowi will be my first contact

October 6, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing

Great price, no hassles and super fast payment. Thank you!

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service! Def recommended!

I was a bit of using one of these sites, however I have been pleasantly surprised. Its unusual to get such good service these days. They paid exactly what they advertised and the money was in the bank within a few days. I also emailed a query and they replied straight away. I would definitely use this site again!.

September 27, 2014
Unprompted review

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