Did not have a bad experience, as I got exactly what I ordered. The problem came with ending the subscription. That part they don’t make as easy as the buying part. Overall, you get the items they des... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a member of the Bradford Exchange for gosh well over 20yrs. Everything I have ever purchased/received has been of the utmost quality and in mint condition. I love the unique jewelry and so... See more
I'm disappointed, as my Cardinal ring with inscription 'Until we meet again' looks like it got water in it & the Cardinal has discoloration! My husband received it back at end of March (2 days bef... See more
Company replied
Good products and if not satisfied returns are easy . I am a repeat customer and very satisfied with what I have received so far. There is always something for everyone a wide variety of collectibles.... See more
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
4.0
Great
9K reviews
Asks customers to review
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opening the account on line was not…
opening the account on line was not easy. the web page kept going back to the sign in page
February 26, 2026
Reply from Bradfordexchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Fast delivery and great quality items
February 22, 2026
Easy quick checkout.
February 21, 2026
Purchase was smooth and easy no…
Purchase was smooth and easy no headache. recommending +++++
February 21, 2026
The website was easy to shop On
The website was easy to shop On! Very clean and well designed I look forward to receiving my gold and then I could fully review it, Leanne Macdonald approved FOR NOW LOL, 5 stars I will give you guys an update when I receive my gold
February 20, 2026
All msgs sent to your customer service…
All msgs sent to your customer service are undeliverable. Your tracking system does not work. I have no idea when to expect my purchase. I will never order from this company again.
February 11, 2026
Reply from Bradfordexchange
Hello, I am sorry to learn you were unable to reach Customer Service! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I’ve ordered other stuff and have…
I’ve ordered other stuff and have always been satisfied. Ordering on line was fast and efficient. I highly recommend your company and the stuff you represent and sell. Prices are very reasonable. The Old Country Rose Doll I ordered was amazing. I love it so much.
February 18, 2026
I would rather do a review after I…
I would rather do a review after I receive my order as the last time I ordered this item for my other Granddaughter it took 6 months to receive it. I ordered it on May 10, 2024 and received it in November 2024. I have a letter saying I have a $5 credit that you can now use on my order #943002222774. Thank you.
February 17, 2026
Reply from Bradfordexchange
Hello, I am sorry that you never received the order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Easy transaction
Easy transaction, very happy with the product. Shipping fees were high for what I ordered but very happy with my product.
Thank you
February 10, 2026
I have ordered from here before
I have ordered from here before. Good quality products. Easy to deal
February 17, 2026
Easy to order
Easy to order. Alway made purchase and never had any problem with Bradford Exchange. Thank you.
February 15, 2026
When I read about the music box
When I read about the music box, I thought it would be nice for my girl. The more I looked at the products, the stronger I felt that this was the gift I would like her to have. Thank you Bradford exchange for this product.
February 17, 2026
Great service & refund policy
Loved the prompt shipping though could be cheaper. They refunded a purchase I wasn't happy with without problems. Hoping the next purchase is as beautiful as it looks.
February 16, 2026
Quality
Your product( which my family her used to get) books, is always classy and of quality. If my father used you. That is a beautiful endorsement
February 15, 2026
Reply from Bradfordexchange
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Easy website to use
February 15, 2026
Not a happy customer 😒
Took over 4 months to receive product had it 2 weeks and the opal in the middle fell out VERY disappointed
October 1, 2025
Reply from Bradfordexchange
I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
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