Did not have a bad experience, as I got exactly what I ordered. The problem came with ending the subscription. That part they don’t make as easy as the buying part. Overall, you get the items they des... See more
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Review summary
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I'm disappointed, as my Cardinal ring with inscription 'Until we meet again' looks like it got water in it & the Cardinal has discoloration! My husband received it back at end of March (2 days bef... See more
Company replied
I have been a member of the Bradford Exchange for gosh well over 20yrs. Everything I have ever purchased/received has been of the utmost quality and in mint condition. I love the unique jewelry and so... See more
Good products and if not satisfied returns are easy . I am a repeat customer and very satisfied with what I have received so far. There is always something for everyone a wide variety of collectibles.... See more
Company details
Information provided by various external sources
Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
4.0
Great
9K reviews
Asks customers to review
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very user friendly
May 4, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
I'm disappointed
I'm disappointed, as my Cardinal ring with inscription 'Until we meet again' looks like it got water in it & the Cardinal has discoloration!
My husband received it back at end of March (2 days before he passed away) I was quite happy to receive the ring just prior to him passing. Now, I'm wondering if there is anything I can do about this issue?! Sincerely, Margaret Prudhomme
60-261 Spadina Rd E, Kitchener ON N2M 3X6
May 1, 2026
Reply from Bradfordexchange
Hello, I am sorry to learn your order arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I found something that I really liked
I found something that I really liked. It was simple and straightforward to place my order and set up an account. The order was processed quickly and I was sent confirmation promptly.
May 3, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
Easy to yse but did not know what I…
Easy to yse but did not know what I purchased until I read the order.
May 3, 2026
Reply from Bradfordexchange
Hello, Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. – Chelsea
Quick process
May 3, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
Service and pleasant emplotees
May 1, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
The Blue Jays Comparative coin makes…
The Blue Jays Comparative coin makes the ideal gift for a BIG Blue Jays Fan!
April 30, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your Blue Jays Coin! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
The website doesn’t allow you to see…
The website doesn’t allow you to see your account or make payments but they send threatening letters
November 19, 2025
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Helpful assistance with questions
I was over anxious with my first purchase because of the waiting period. I feared my item was lost in transit, but Bradford Exchange was very patient with me and always answered when I was requesting information.
I am pleased with the quality of the item I purchased, so much so that I made another purchase.
April 29, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
If was fast and efficient
If was fast and efficient. I just wish the shipping was a little faster
April 29, 2026
I didn’t have a good experience with my…
I didn’t have a good experience with my purchase. The delivery took way too long and I found in the end the items too expensive ( plus shipping)
September 26, 2025
Reply from Bradfordexchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne
Great coin choice!
The choice of coins. The ease of ordering. I gave it a 4 because S & H is too expensive
April 27, 2026
Reply from Bradfordexchange
We’re so pleased to hear that you are happy with your coins! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
it was easy to use
April 29, 2026
Ordering and help for sizing great. One month for delivery seem very long.
I have admired the Queens engagement ring since I was a little girl. Imagine my surprise when I saw this ring offered.
April 29, 2026
Fast and great service
April 29, 2026
Thank You
I really like the item that I have purchased and it was easily to buy from the website and I had easy access to the item and I just had to fill out the order form and that was it. The company has some really interesting things that are collectables and I have purchased a few from the Bradford Exchange.
April 28, 2026
I just ordered a gift for my friend and…
I just ordered a gift for my friend and I can’t review it until I know she has received it.
April 28, 2026
Reply from Bradfordexchange
Hello, Thank you for letting us know! If we can be of further assistance to you, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
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