Joyous Gathering Lamp

Joyous Gathering Lamp Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.8K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

4.2

124 ratings

Value for money

3.8

120 ratings


Product details

Brand: The Bradford Exchange

MPN: 129750001


All reviews


Rated 1 out of 5 stars

I received the lamp with the lampshade damaged. The lamp was meant to be a Mother's Day gift. Spoke with customer service and was told that there was nothing that they could really do for me. So I packed it back up and returned it and asked for a refund which I have yet to receive from them. Overall experience...UNIMPRESSED. Probably wouldn't order anything from them again.

Quality: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that your lamp arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information and we can check on the status of your return. -Amy

Rated 3 out of 5 stars

Lampshade is crooked because the support has a part that was welded on at an angle. I contacted Bradford for a replacement part but have not heard back from them. I expect better quality for a lamp that is $100 overpriced.

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to hear that your order arrived in less than perfect condition and for any troubles contacting us for assistance. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Amy

Rated 5 out of 5 stars

The lamp is beautiful. However, the goldfinch’s wings are too long.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Very satisfied. My only comment is that the bulb supplied was not a "warm" color and was too high of a wattage. I replaced in with a led 40 watt equivalent with a 2700 deg K color.

Quality: 5
Value for money: 3
Rated 1 out of 5 stars

Did not accept the product due to poor customer service.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to learn of your experience! If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. -Stephanie

Rated 5 out of 5 stars

Love the lamp, Service excellent and delivery time very fast. Thank you.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Beautiful lamp, shade has a defect but going to contact them. For the price I prefer a perfect product. My Mother loved.

Quality: 4
Value for money: 4
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Reply from Bradford Exchange

Hello Delaine, Thank you for the feedback regarding your recent order. Should you require any additional assistance, please do not hesitate to reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne

Rated 5 out of 5 stars

It is absolutely beautiful.. It brings color and life to the bedroom. I am very happy with it.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Love the lamp!

Quality: 5
Value for money: 4
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Reply from Bradford Exchange

I'm so glad to hear you love the lamp, it's beautiful! -Britney

Rated 5 out of 5 stars

Beautiful! Love the craftsmanship in this product.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Beautiful but made in china. Not good. Should be American made. Will not buy any more made in china. We shouldn’t promote communism.

Quality: 5
Value for money: 3
Rated 2 out of 5 stars

Not very good product. The details were not very good and not even close to the picture. The wiring was messed up and the off/on is a button directly on the plug close to where it plugs into the outlet. I have to keep most of the plug rolled up on the table to get to the on/off. I tore everything out to replace the socket so I can turn it off and on at the bulb like most lamps.

Quality: 3
Value for money: 1
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Reply from Bradford Exchange

Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy

Rated 1 out of 5 stars

Cannot rate product as it has not been received. Apparently I must wait a full month to even apply for a refund. It shows as shipped on January 4th but must be lost in the mail. Not a happy customer.

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello Deborah, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 5 out of 5 stars

The lamp is beautiful and looks exactly like the picture . I am happy with my purchase.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

I bought this lamp for my husband, who loves birds. It wound up being one of his favorite gifts. Shipped quickly and securely packaged. Beautiful lamp!

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Lamp was beautiful, but flaw in one of the flowers at base of lamp. The lamp shade attachment wasn't welded on straight which made lamp shade tipped at unbalanced angle. Had to slide cardboard pieces between screw and lamp to make it level.

Quality: 4
Value for money: 3
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Reply from Bradford Exchange

Hello, thank you for the feedback regarding your recent order. If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. -Stephanie

Rated 3 out of 5 stars

Cheaply made, bird came unglued in the box. Made in China, not the USA.

Quality: 2
Value for money: 2
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Reply from Bradford Exchange

Hello David, I am sorry to learn that your order arrived in anything less than perfect condition but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne

Rated 5 out of 5 stars

Absolutely beautiful, but very delicate!

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Unique. Daughter loved the shade and the biirds

Quality: 4
Value for money: 4
Bradford Exchange logo

Reply from Bradford Exchange

Hello, thank you for the feedback regarding your recent order. If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. -Stephanie