Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 127880001
I was shocked at how small the tabletop was. Not worth the money
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
Was stated in confirmation email from company that my order would arrive by December 23, 2025. I sent an email inquiring about my order on December 29, 2025 only to be told it was on back order until February 6, 2026. Wanted it for Christmas. I asked that my order be canceled and my money refunded. Still waiting. I will not order from B.E. again. Lesson learned.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look into this for you. -Rosie
The cardinal can’t be seen with the lights on. Want to return this. Also thought the tree was ceramic instead of fake tree. Very disappointed.
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! – Tee
Have not received my product yet, so therefore, I am unable to read it not only that no one told me it was on backorder so now I have to wait until February
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
I cannot rate the product because I did not receive it yet! Although I was charged at the time I placed the order and promised the gift would be delivered by Dec 23! I have now been informed the gift will be received sometime in Feb. I’m very disappointed with Bradford Exchange and will probably never use them again!
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
Sadly, I did not receive the product yet although I have been charged for it so I cannot rate it! But I will rate the company, they promised the gift by Dec 23 and I have been informed the item will not be shipped until Feb. very, very disappointed and doubt I will ever order from Bradford Exchange again!
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Very prettyvtree
I love the tree but feel it is not working properly. Have had to replace the batteries three times since the first of December. It dims very quickly and I feel the tiny screw is the problem. It will not tighten and I feel the connection is not secure when you put in the batteries. Can this be replaced?
Reply from Bradford Exchange
Hello, I am sorry to hear about your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Just as advertised
My sister loved it!!!
It is beautiful. I still have not yet received my necklace
I was disappointed as this was a Christmas memorial gift. There are only 3 lights none on the front. There was a huge glue glob hanging from the cardinal. My expectations were much higher.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie
Cheaply made, cardinal laying in box, loose. Light wires visible at bottom of fake tree, also see white plastic where tree sits in. White “snow” flakes off. So disappointed in quality for Bradford product. Not worth the money. I placed the cardinal in the tree.
Very pretty, excellent quality
Beautiful priduct
I didn’t see it, since it was a gift, but the recipient said it was very nice. He said it was only about 12” tall, so maybe a little smaller than I anticipated.
I thought it would be a little bigger then what it is. I also think I paid to much for it. Im going to keep it because it was a gift to my mom and she loves it. Because my dad and brother have passed and it's like they are here with her. I probably will not order anymore from here.
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please get in touch with us via email at customer_inquiry@bgeltd.com with the order information or your full address and a description of the issue so we can assist you! – Tee
Was never delivered!
Reply from Bradford Exchange
Hello, I am sorry that you never received the order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Tee
Has mot arrived. 1st said it was to be delivered 12/12. Then 12/16. Now we can not track it says tracking # wrong. Or it has not been paid for. My credit card was charged twice for it. On 2 different days. We try to call customer service and we can not get thru to anyone. This is very upsetting. If someone would care enough to call me I can be reached at 6082146878.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
I love it!!!
