Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 117944001
It came damaged NOT packaged in a box but just taped in styrofoam.
Reply from Bradford Exchange
Hello, I am sorry to learn this arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney
Very happy with my purchase
Reply from Bradford Exchange
I am glad you like it, Deborah! :) - Taylor
I was very disappointed to have to give my son a graduation gift that arrived defective.
Reply from Bradford Exchange
Hello Juan, I am sorry to hear that your keepsake box is below our quality standards! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
It was smaller than I thought and it also was broke, I returned it
My former wife bought this item and the compass was detached, so I purchased the same item and the results were the same. We both received refunds, but that did not help with the fact that it was to be a graduation gift. Terrible product and an embarrassment to your company.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Very appropriate and meaningful present for special occasions.
I bought this item for my Son on his October birthday. He hasn't seen it yet.
The box arrived scraped and the compass was not intact. Frankly they need a better shipping service and I mailed this product back because it simply wasn’t in an appropriate shape for the amount it cost.
Reply from Bradford Exchange
Hello Scott, I am sorry to learn the box arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney
Disappointed in the actual size and the depth of the keepsake box. There is no room to store anything in the box, had I known that, I would not have ordered it. The outside appearance, inscription is very nice though.
Reply from Bradford Exchange
Hello Barbara, I'm sorry to hear you are not completely happy with your order and would like to assist you further. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Carla
It’s a beautiful keepsake box which makes a beautiful gift!
My son's gift arrived to him damaged the music box is loose and doesn't play and it was shipped to my address instead of my sons address so I wasn't very pleased with the results
Reply from Bradford Exchange
Hello Connie, I am sorry to hear your order was received damaged. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you further! -Carla
It's beautiful. My son loves it!
I would have paid more for a higher quality product. The wood was very thin and the screws were not very secure.
Not the quality I was expecting and very cheaply made for the high cost
Reply from Bradford Exchange
Hello, I am sorry to hear that you were less than happy with your order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Sent to wrong address, received with wet paperwork. Only in dirty styrofoam box. This was gift and am ashamed to give it in nasty styrofoam. Very disappointed
