Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 118084001
There was a broken piece when I received the product , I glued it back on , hopefully it doesn’t affect the product value
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Well done!
it came broken. I am still waiting to get a return/exchange card as it did not come with one
Reply from Bradford Exchange
Hello Daniel, I am sorry to learn that your order arrived in anything less than perfect condition but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy
Product arrived but did not work
Reply from Bradford Exchange
Hello Matthew, I am sorry to learn that your order arrived in anything less than perfect condition but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy
Came broken hope it can be fixed by getting a new one
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
My Wife loved it shipped and received on time
Looks cool and all but came with small piece on right end broken. I will have to super glue this but kinda disappointed as it was a gift
I was very happy with this gift I bought for my sister, which is a happy accident since the Bradford Exchange SH#T all over my Christmas with the horrific Disney Christmas tree they bilked me out of 200 for, which was such a piece of crap that was falsely advertised as a “MASTERPIECE EDITION “ new this year and turned out to be some recycled crapfrom years ago. BUYER BEWARE WITH THESE SHADY PEOPLE……
It stopped working on the 2nd day
Reply from Bradford Exchange
I am sorry it isn't working! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
I haven't got my order yet and can't even find out when it will be here because the tracking number is not showing anything about when it will be delivered I ordered my package on Dec 2
Reply from Bradford Exchange
Hello, I am sorry to hear that your order has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look in to this for you. -Rosie
A piece was broken off the a facal figure
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can help. -Rosie
Complete disaster. Two orders were never received and I was never refunded. Bradford Exchange literally stole my money at Christmas time.
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Came broken, had to send back
Reply from Bradford Exchange
I am sorry it arrived broken! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
Looks cool but doesn’t work. Returned over 2 weeks ago and still haven’t heard anything about how to resolve the issue.
Reply from Bradford Exchange
I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
It arrived broke.
Reply from Bradford Exchange
Hello Jenny, I am very sorry to learn the clock arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Never received it. Received a precious moments set belonging to a gentleman in Michigan. Instead of sending the correct order was told I needed to purchase it again to receive it. A few days later I was told my payment method was incorrect and would have to order it again and pay for more experience shipping to receive it even though payment method was accepted every time and money was taken from my account. Worst experience ever I suggest no one purchased from this company
Reply from Bradford Exchange
Hello Chris, I am very sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Item is more than expected. Great detail and quality. Well worth it
Customers service extremely poor and very rude
Reply from Bradford Exchange
I am sorry to learn of your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
Horrible experience with this company
Reply from Bradford Exchange
Hello Matthew, I'm sorry to learn about your experience but would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Dianne
Received broken for the third time. Returned and will try again.
Reply from Bradford Exchange
Hello George, I am sorry to learn that your order arrived in anything less than perfect condition but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
