Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 123342001
Did not receive on time as promised and order got cancelled lack of communication and horrible customer service
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
I ordered this product as a five-year anniversary gift for my partner. Our anniversary is two days before Valentine’s Day. The product was guaranteed to be here by Valentine’s Day, and I was told that it would be shipped on February 9. I then received an email after February 9 on the Friday the 13th that it shipped. Then I received another email on Monday, February 16 that it shipped. It obviously did not arrive by Valentine’s Day. The tracking number I received on the 16th says that they have not even received the package yet. So I’m not sure why they’re sending me an email to review for a product that I was already supposed to have Still don’t even have shipping information for.
Reply from Bradford Exchange
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Never received it!
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Definitely disappointed found another ring better quality better looks and better price just sad 😔
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
The ring is high quality. Very beautiful. Worth the money.
Very, very disappointed the ring does not even look like the picture. This was a Christmas gift and I am very upset. I would like to send it back and get my money back.
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Rosie
Absolutely beautiful
He love's it
Diamonds are real tiny. Ring is very light and sizing is off. I liked the style and looks of the ring but was disappointed with quality
Reply from Bradford Exchange
Hello Pamela, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy
Very nice looking and masculine. My husband really likes it. Would absolutely recommend. Great quality for the price.
I would have given this ring a five star except for one thing. The second ring I purchased of this style, the Timeless Love men's diamond ring, started to come apart at the "rope" edges around the center gold band. Not nice.
Reply from Bradford Exchange
I am sorry it's damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
It was a Christmas gift for my husband, he loves it. The engraving was beautiful too.
Absolutely lovely!
This ring is high quality and gorgeous! My husband loved it also!
Beautiful ring.
Reply from Bradford Exchange
We are happy to hear that you are pleased with your ring, Lidia! We look forward to serving your collectible needs again in the future! -Lucy
love the ring but wish it would be half size larger
Reply from Bradford Exchange
I'm glad you like our products! - Jessica
The ring has a few rough spots where the pieces connect and the diamonds don't look anywhere as nice as the picture they are very small and dull
Reply from Bradford Exchange
I am sorry to hear that your ring is below our quality standards! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Had to return, didn't fit
Reply from Bradford Exchange
I am sorry it didn't fit! If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna
It’s beautiful
I did not receive the product , nor have I received the refund that I requested. I will never do business again with this company.
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
