Timeless Love Personalized Diamond Ring

Timeless Love Personalized Diamond Ring Reviews

A product’s star rating is calculated as the average of all its reviews.


Bradford Exchange logo

Sold by Bradford Exchange

bradfordexchange.com

147.6K Reviews

3.9

The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.


Here’s what people highlighted

Quality

3.6

42 ratings

Value for money

3.5

42 ratings


Product details

Brand: The Bradford Exchange

MPN: 123342001


All reviews


Rated 1 out of 5 stars

They sent me an unengraved ring on June 29 and they told me I will get the real one on July 29. I'm still waiting for it. Now they said the due date is August 31. I called some customer service lady and said put my money back on my card and she hung up in my face. I called again and she hung up on me again. Now I'm pissed this is the worse place to buy a ring. If someone sells me a ring off the street corner will be a better deal what a waste of f$$king time. 😡🤬

Quality: 1
Value for money: 1
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Reply from Bradford Exchange

Hello Angelia, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Britney

Rated 4 out of 5 stars

I really liked it but it was a too small. It also took forever to be delivered. But my husband and I really liked the design so I'll have to order the same ring just a size bigger.

Quality: 4
Value for money: 4
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Reply from Bradford Exchange

Hello, thank you for the feedback regarding your recent order. If you are in need of any assistance, please feel free to email us at customer_inquiry@bgeltd.com with your order information or full address so we can help. -Stephanie

Rated 5 out of 5 stars

It is very nice.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Like the ring will buy soon another ring

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Beautiful ring! Would buy from seller again!

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Didn’t get either ring

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Reply from Bradford Exchange

Hello, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 3 out of 5 stars

Sent back to get resized. Runs small. Still haven't got the resized ring nor have I got the second ring I ordered. Plus was charged monthly fee for something I did not sign up for. Still haven't gotten that money back either.

Quality: 3
Value for money: 3
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Reply from Bradford Exchange

Hello, I am sorry to hear that your replacement has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can look in to this for you. -Amy

Rated 2 out of 5 stars

Sized small. Long time to get product. Still haven't got second order that was placed a while back. Also haven't heard from sending ringbaxk to get resized. Beginning to think I lost money by ordering from them. But the ring was pretty. Rough on outside texture wise though.

Quality: 4
Value for money: 3
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Reply from Bradford Exchange

Hello Patty, i am sorry to learn your new size has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you! -Britney

Rated 5 out of 5 stars

It’s well made

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

The ring was way too big, called and a new one was ordered with no problems! Thank you!

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Still haven’t received it’s been over a month

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Reply from Bradford Exchange

Hello, I am sorry to hear that your ring has yet to arrive. Please email us at customer_inquiry@bgeltd.com with your order information so we can check on this for you. -Amy

Rated 1 out of 5 stars

I have not received this ring yet and it has taken to long for me to receive it

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry for any delays you are experiencing with your order! Please email us at customer_inquiry@bgeltd.com with your order information so we can look in to this for you. - Stephanie

Rated 5 out of 5 stars

I still have not received my ring

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Love it it fits perfect

Quality: 3
Value for money: 4
Rated 1 out of 5 stars

Ordered never got it so I can’t rate this at this time

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello, I am sorry for any delays you are experiencing with your order! Please email us at customer_inquiry@bgeltd.com with your order information so we can look in to this for you. - Stephanie

Rated 5 out of 5 stars

My Husband loved the ring. The quality how it fits and also how it looks.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I’m sorry but I never received this beautiful ring. It was for our 50th anniversary

Quality: 1
Value for money: 1
Bradford Exchange logo

Reply from Bradford Exchange

Hello Ruth, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor

Rated 5 out of 5 stars

This ring was the perfect gift. The quality is amazing and the personalization is a great touch.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

He loves his ring!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This ring is just like the picture that was on the site. It fits my husband perfect. He loves it

Quality: 5
Value for money: 5