I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... See more
Company replied
Location
Switch locationPortview Road, Avonmouth, BS11 9LD Bristol, Gloucestershire, GB
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See what reviewers are saying
We had our delivery today of decking boards and topsoil. Our delivery area was a bit of a logistical nightmare, being a lane at the rear of our house. The driver went out of his way to be helpful with... See more
Company replied
So so thankful that I have, after 5/6 different companies delivering various materials from concrete blocks, tiles, sand and gravel, I found Bradfords. Cannot fault the delivery driver whatsoever... See more
Company replied
I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recomm... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Portview Road, Avonmouth, BS11 9LD, Bristol, Gloucestershire, United Kingdom
- 0117 982 8282
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good customer service when I…
Very good customer service when I telephoned. Very helpful driver who delivered bulk bag just where I wanted it and good quality gravel.
April 13, 2023
Reply from Bradfords - Avonmouth BBS
Good Evening Claire
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Avonmouth branch and where happy with the service received from start to finish with your order,
Thank you for your kind words and feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
great service and delivery
April 12, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Carl
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our avonmouth branch,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Evening Mr Clandillon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Afternoon Ali
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided by our Avonmouth branch
Thank you for the kind words and feedback this will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Good Afternoon Gwil
Thank you for taking the time to leave us a review.
Thank you for your feedback, I am happy to hear that you received a high level of customer service from our Avonmouth branch from start to finish with your order,
This will be passed onto all involved with your order in the branch,
We look forward to seeing you again soon,
Kind Regards,
Katie
Not the best decking…
I recently ordered and purchased some decking, the service was spot on, but the decking wasn’t good quality. It would have been good if they were cut straight and were the lengths stated. Unfortunately a couple were short, so after a bit of fettling we got there eventually. I wouldn’t recommend their decking.
April 7, 2023
Unprompted review
Reply from Bradfords - Avonmouth BBS
Good Morning Mr Brown,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
The ordering was straightforward and…
The ordering was straightforward and all arrangements for the delivery went according to plan. Our sincere thanks go Jo for her assistance and to the driver Gary who followed our every wish.
Well done Bradfords!
March 31, 2023
Reply from Bradfords - Avonmouth BBS
Hi Andrew
Thank you for taking the time to leave us such a nice a review.
I am pleased to see that everything went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
First time I used Bradfords
First time I used Bradfords, recommended by a neighbour.
Good web page not to difficult, ordered Sunday and delivered quickly with good communication & free delivery. Very impressed will be using again.
March 26, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Frances
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process.
Thank you for your feedback this will be passed onto all involved,
We hope to see you again soon.
Wishing you a happy easter,
Kind Regards,
Katie
Ordered on an evening
Ordered on an evening, had a call the next day at 8:15 am to confirm delivery.
Driver was very helpful and friendly. Thanks guys
March 21, 2023
Reply from Bradfords - Avonmouth BBS
Hi Matthew,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Had delivery of gravel boards of…
Had delivery of gravel boards of Thursday but you forgot to send the screws from the same order, driver said he'd come back with them, he has done so far, it's now Sunday.
March 21, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Sharon,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to us not keeping our word.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Lorna
**EDIT** we will drop these out to you this morning as confirmed by the phone call from the branch, sorry for the delay.
Great efficiency
Great efficiency. Order processed with ease. Follow up phone call to confirm delivery which was very swift. Top marks!
March 14, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Avonmouth branch and you are happy with the service received from start to finish with your order,
Thank you for your kind words, this will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great communication
Great communication, delivery on time, although something was delivered incorrectly, the issue was sorted in an hour or two and the right material delivered within the hour
March 14, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Edwards
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Avonmouth branch,
I am happy to hear that the problem with delivery was resolved to your satisfaction,
Your feedback will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service and fast delivery
February 22, 2023
Reply from Bradfords - Avonmouth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Fast delivery
Fast delivery. Skirting boards arrived the day after unplaced my order. The original time for deliver was around 9am. I called Bradfords and asked for them to be covered a little bit later, and they were more than happy to accommodate.
This is my second time ordering from Bradfords, and both times they have been helpful, friendly and the items were delivered quickly.
February 28, 2023
Reply from Bradfords - Avonmouth BBS
Hi Sian,
Thank you for taking the time to leave us such a nice review.
I am pleased to see that our service has been well delivered,
We hope to see you again soon.
Kind Regards,
Joe.
Good quality and reliable, as always
Great quality materials , at a great price, quick delivery and the delivery person was really helpful with unloading.
February 19, 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Marc
Thank you for taking the time to leave us a review.
I am happy to hear that you where happy with the delivery service provided by our Avonmouth branch, this will be passed onto all involved with your order,
Thank you for the feedback on the quality of the goods you have received, We hope you enjoy your new purchase ,
We look forward to seeing you again soon,
Kind Regards,
Katie
Wanted to thank Doug for his friendly…
Wanted to thank Doug for his friendly manner. He was very accommodating when the order was 2 bags short and made sure I had the chippings I needed. Thanks Doug.
February 25, 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Avonmouth branch, thank you for your kind words and comments regarding the service provided by Doug in the branch, this will be passed on to all staff involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Called within 40 mins of placing online…
Called within 40 mins of placing online order to confirm delivery. Delivered within 48 hours. Friendly delivery driver who couldn't do enough for you.
February 18, 2023
Reply from Bradfords - Avonmouth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Easy and good quality
Ordered online and arrived 2 days later. Delivery driver very friendly and place the tonne bags exactly where I wanted them. Great price too.
February 6, 2023
Reply from Bradfords - Avonmouth BBS
Hi Aly
Thank you for taking the time to leave us a review.
I am glad that everything went to plan with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Very helpful
January 3, 2023
Reply from Bradfords - Avonmouth BBS
Good Evening Zoe
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Avonmouth branch and where happy with the service received,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Hi Rhys
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
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