Ordered on-line. Promptly got a call to arrange delivery. Delivery driver notified time frame on the day and delivered on time unloading goods just where we wanted :) Spot on !
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See what reviewers are saying
Ordering on line was easy and the delivery driver was polite and very helpful putting the bags of stones where we wanted them.
Delivery spot on, driver dropped items where instructed. No hassle no stress. Online site easy to navigate. Had what was wanted and delivered in a timely fashion updated when they were on way. Can’t b... See more
Company replied
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Woodmead Road, EX13 5PJ, Axminster, Devon, United Kingdom
- 01297 33146
4.6
Excellent
174 reviews
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Replied to 97% of negative reviews
Typically replies within 24 hours
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Great delivery times and the service is…
Great delivery times and the service is very good.
June 5, 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Darren
Thank you for taking the time to leave us a review.
I am happy to hear you have received a good delivery service with your order,
This has been passed onto all involved with your order in the Branch,
We hope to see you again soon.
Kind Regards,
Katie
Customer service was great with swift…
Customer service was great with swift delivery. Delivery chap placed the item exactly where it was needed.
June 6, 2023
Reply from Bradfords - Axminster BBS
Hi Wayne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Dean the manager is so helpful and…
Dean the manager is so helpful and friendly can't do enough for you the driver that delivers was great and friendly good quality of goods a lot better than jewson being a ex jewson employee for 15 years and Ilminster branch is great
June 4, 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us out Axminster branch,
Thank you for your feedback I am happy to hear that you have received a helpful and friendly servcie with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Hi Sharon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Axminster BBS
Good Morning Edgar
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and where happy with the delivery service received,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great local supplier
Great to have a building supplies in Axminster - saves having to travel.
May 12, 2023
Reply from Bradfords - Axminster BBS
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
May 18, 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Friendly driver very accommodating
May 14, 2023
Reply from Bradfords - Axminster BBS
Hi Keith,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reply from Bradfords - Axminster BBS
Good Evening Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Axminster branch and are happy with the service provided.
Thank you for your feedback, this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Great all round experience
Great delivery guy, flexible on shifting delivery dates, easy shopping experience online
February 14, 2023
Reply from Bradfords - Axminster BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Highly recommended company. I was assisted by an extremely helpful…
I was assisted by an extremely helpful member of staff on the chat line called Joe. My order was quite complex due to "out of stock" items, but with Joe's expert help we got there in the end.
February 8, 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Stella
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us thank you for your feedback and kind words, this will be passed on to Joe in our customer service team.
We hope to see you again soon.
Kind Regards,
Katie
Fast delivery by very helpful courier.
Fast delivery by very helpful courier.
Excellent product, with good instructions for assembly.
January 29, 2023
Reply from Bradfords - Axminster BBS
Good Afternoon Mr Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with your order received, your feedback will be passed on to all involved !
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Good Evening SG
Thank you for taking the time to leave us a review.
I am happy to hear that you found the order system easy and that a fast service was provided by our Axminster Branch.
Thank you for your kind words,
We hope to see you again soon.
Kind Regards,
Katie
Quick on time delivery at a reasonable…
Quick on time delivery at a reasonable proce
November 18, 2022
Reply from Bradfords - Axminster BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a good experience with our Axminster Branch and your order turn around was quick and arrived on time,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Hi Sue,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
As always a first class service.
September 10, 2022
Reply from Bradfords - Axminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Reply from Bradfords - Axminster BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Lorna
Reply from Bradfords - Axminster BBS
Hi Neville,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
1st time I’ve ordered a click and…
1st time I’ve ordered a click and collect from Bradford’s and it was seamless. Item ready the next morning, ordered late at night. Yardman really friendly and helpful loading into my car. .
August 31, 2022
Reply from Bradfords - Axminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Fantastic service super price
August 16, 2022
Reply from Bradfords - Axminster BBS
Good Evening Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a Fantastic service from the Axminster branch, this will be passed on to all involved with your order.
We look forward to seeing you again soon
Kind Regards,
Katie
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