The website is easy to navigate and I like the project feature. There does seem to be an issue with my nominated collection/delivery store being remembered. When I go to checkout after I've logged in... See more
Company replied
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See what reviewers are saying
So happy we went to Bradfords for our building supplies for our new patio. Easy on line ordering both times. Great communication for delivery day and the driver lifted the bulk bags, slabs and cement... See more
Company replied
Ordered paving slabs on line, easy process, kept informed of delivery date and was sent text on delivery day giving time window for delivery. Goods delivered on time and driver apologised that order w... See more
Company replied
Good fast delivery and even tho I was out left them in a sensible place, thanks. Only reason for 4 star is a few of the boards look like the curly fish you get out of the xmas crackers, so hoping wi... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Holland Way, DT11 7SX, Blandford, Dorset, United Kingdom
- 01258 452692
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Spot on again.
December 8, 2023
Reply from Bradfords - Blandford BBS
Hi there
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for choosing Bradfords again and we hope to see you again soon.
Kind Regards,
Sam
Products delivered promptly with lots…
Products delivered promptly with lots of updates from the Bradfords branch.
November 19, 2023
Reply from Bradfords - Blandford BBS
Good Morning Mr Dunhill
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Your feedback is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great Communication
Great Communication, very understanding about my change of circumstances!
November 19, 2023
Reply from Bradfords - Blandford BBS
Good Morning Rebecca
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received great communication with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The Blandford Forum Team are fantastic!
The Blandford Forum Team are fantastic! So helpful and friendly... and the shop is worth a look around too. Always happy to use Bradfords!
November 7, 2023
Reply from Bradfords - Blandford BBS
Hi Nancy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear our teams in the branch are welcoming and eager to help.
We hope to see you again soon.
Kind Regards,
Sam
Excellent Customer Service
Apart from the ease of ordering, the excellent price and the speed of delivery, what also stands out is the excellent Customer Service. Some of the Oak Sleepers were banana'd. I contacted Bradfords who arranged replacements, delivered them and collected the banana'd sleepers. As I was building a 600mm high wall, I needed straight sleepers, and Bradfords obliged. Thankyou.
November 15, 2023
Reply from Bradfords - Blandford BBS
Good Afternoon Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a high level of customer servcie from from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Online order for collection
Products ordered online for collection next day from branch - collection was made by my son, service was quick and efficient.
September 22, 2023
Reply from Bradfords - Blandford BBS
Hi Steven
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service
Excellent service easy to order online and quick and efficient delivery as they called and said they could deliver the same day.
Would highly recommend and will definitely use again.
September 11, 2023
Ordered 4 lengths of skirting board…
Ordered 4 lengths of skirting board delivered and one was damaged so rejected it and driver took it back . Just received the replacement. Many thanks.
September 1, 2023
Reply from Bradfords - Blandford BBS
Good Morning Phillips
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us due to receiving damaged items on your delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have feed this back to the Branch Manager, and have asked them to contact yourselves directly to resolve this,
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Reply from Bradfords - Blandford BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Easy order
Easy order, deliver on time with great service, bags placed exactly where they were wanted.
August 5, 2023
Reply from Bradfords - Blandford BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good price
Good price, friendly helpful local delivery, good quality fence panels. Will definitely order from Bradfords again.
July 24, 2023
Reply from Bradfords - Blandford BBS
Hi Paul,
Thank you for taking the time to leave us a review.
We are glad that all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Delivered on time
Delivered on time, good communication before delivery. Helpful driver, items where unloaded and dropped where requested.
July 8, 2023
Reply from Bradfords - Blandford BBS
Good Afternoon James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received good communication with your order,
Thank you for your feedback regarding the delivery service received this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service from Ryan in store
Great service from Ryan in store, also deliver driver ! Will use Bradfords again
July 15, 2023
Reply from Bradfords - Blandford BBS
Good Morning Helen
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a great service in our Blandford branch,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We look forward to seeing you again soon,
Kind Regards,
Katie
Still a great company.
Last time I bought from Bradfords in Blandford, I was moved to comment favourably on their service and delivery. I am pleased to report that their high standards have been maintained.
July 11, 2023
Reply from Bradfords - Blandford BBS
Hi Alan
I am pleased to see that you have had a positive experience with us and it is great that the service has been to a high level as well as consistent.
We hope to see you again soon.
Kind Regards,
Sam
ordered 2 posts and postcrete
ordered 2 posts and postcrete, not used yet.
July 8, 2023
Unprompted review
Reply from Bradfords - Blandford BBS
Hi Mindy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fast delivery
Good fast delivery and even tho I was out left them in a sensible place, thanks.
Only reason for 4 star is a few of the boards look like the curly fish you get out of the xmas crackers, so hoping will straighten when dry out otherwise may be difficult to put into place, we'll see ...
However will use again as service was spot on
July 7, 2023
Reply from Bradfords - Blandford BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us despite the boards that resemble curly fish!
Kind Regards,
Sam
Excellent service.
Ordered paving slabs on line, easy process, kept informed of delivery date and was sent text on delivery day giving time window for delivery. Goods delivered on time and driver apologised that order was four slabs short. Stated that Bradfords would let me know as soon as they had them in store.
June 28, 2023
Reply from Bradfords - Blandford BBS
Good Afternoon B Foley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback, I am glad to hear that you found placing your order online to be an easy process and where happy with the delivery service provided with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Not the best experience I had with Bradfords
The process of ordering was good as usual. I phoned and ask for a morning delivery and was told it was down for morning along with a delivery to Salisbury. I said first thing would be great but it didn't arrive until about 12.10. which was annoying.
Part of the order was for a sleeper. The ones on the truck were all split and not a good quality product.
June 16, 2023
Reply from Bradfords - Blandford BBS
Good Morning,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen and have asked them to make contact with you,
Kind Regards,
Joe.
Not Happy
Ordering was easy. Payment easy. Delivery was quick on two deliveries.
First Delivery was 3 big bags of gravel. Great. Just what I wanted and ordered. 3 tonnes
Second delivery was 2 big bags of gravel to top up areas of the first 3 bags.Completely different to what I ordered the first time. Even though I ordered the same.
Thought driver may of dropped wrong ones off. Son rang them for me as he had done all the Ordering to be told " nothing could be done as it comes straight from a quarry". I now have one area and 2 completely different gravels. Great
Thank you Joe for your reply.
I have got 2 completely different lots of gravel. My first lot is already down I needed the new batch just to top up with. I understand what you saying but it's not good enough. I clicked and ordered the same gravel for a reason and expected the same gravel or at least roughly the same to be delivered.
This has not happened and like I said its completely different in colour and shade
Karen Presley
Hi Joe
I have resent email. Not sure if you have received it.
The number for the second delivery is
235/24244344. Hope that helps.
I hope you have received the photos that I have sent so the can see the difference in the 2 lots
Thank you
Karen
June 28, 2023
Unprompted review
Reply from Bradfords - Blandford BBS
Hi Karen,
Thank you for taking the time to leave us a review.
The nature of this product means that there can be considerable shade changes,
But once all mixed in is generally fine.
Thank you for this feedback,
Joe.
Good morning Karen,
If you can message us at customerservice@bradfords.co.uk with you order number, we can contact your local branch, and if the items have not been used may be able to arrange a swap or a refund.
Thank you,
Joe.
Reply from Bradfords - Blandford BBS
Good Afternoon Mr Milbourne
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a friendly, quick and efficient service from our Blandford branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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