The website is easy to navigate and I like the project feature. There does seem to be an issue with my nominated collection/delivery store being remembered. When I go to checkout after I've logged in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So happy we went to Bradfords for our building supplies for our new patio. Easy on line ordering both times. Great communication for delivery day and the driver lifted the bulk bags, slabs and cement... See more
Company replied
Ordered paving slabs on line, easy process, kept informed of delivery date and was sent text on delivery day giving time window for delivery. Goods delivered on time and driver apologised that order w... See more
Company replied
Good fast delivery and even tho I was out left them in a sensible place, thanks. Only reason for 4 star is a few of the boards look like the curly fish you get out of the xmas crackers, so hoping wi... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Holland Way, DT11 7SX, Blandford, Dorset, United Kingdom
- 01258 452692
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went to collect order but given wrong…
Went to collect order but given wrong items and need to return
August 14, 2022
Reply from Bradfords - Blandford BBS
Good morning Malcolm,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Heavy lifting…
There was stock, I ordered, they delivered. Pretty straightforward! What I like at the Blandford Forum branch is that they are cheerful, helpful and keep the customer informed. Delivery was as advised and again, a very pleasant driver.
July 23, 2022
Reply from Bradfords - Blandford BBS
Hi Mr Skinner
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Blandford BBS
Good Morning Helen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy to order from the website
Easy to order from the website. Office then phoned me to arrange a convenient delivery time. Driver delivered exactly as per request. What's not to like?
July 6, 2022
Reply from Bradfords - Blandford BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great service
Great customer service with friendly staff.
Dealt with my order quickly even though they were extremely busy with deliveries. Nothing seems too much for them. Thank you
April 29, 2022
Unprompted review
Reply from Bradfords - Blandford BBS
Hi Ange,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Helpful and friendly staff
April 19, 2022
Reply from Bradfords - Blandford BBS
Hi Sacha,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Delivered on time and top quality…
Delivered on time and top quality product.
We are all suffering from the global price rise in timber however everything arrived on time and as promised, all of the split boards were swapped out. Thank you.
April 16, 2022
Reply from Bradfords - Blandford BBS
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service the web site was easy…
Excellent service the web site was easy to use I was contacted the next morning to arrange delivery time & date.
The delivery arrived on time & date as requested & the driver was 100% friendly & helpful
I definitely will always use Bradfords from now on.
Top team well done.
April 15, 2022
Reply from Bradfords - Blandford BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great customer service.
Great customer service especially by Ellie and Ange.
April 14, 2022
Unprompted review
Reply from Bradfords - Blandford BBS
Hi Connor,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reply from Bradfords - Blandford BBS
Hi Leonard,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
We’ll meet again!!!!
We’ll meet again! as always first class service all round .
Staff helpful & a good knowledge of product’s which they have on their shelves & stock yard.
Keep the good work up.
April 4, 2022
Reply from Bradfords - Blandford BBS
Hi Vivian,
Thank you for taking the time to leave us a review.
I am pleased to see that you continue to have such a positive experience with us!
We hope to see you again soon!
Kind Regards,
Charlotte
Online order.
Ordered online and delivered within a couple of days. As a private customer rather than a business, I find this most satisfactory.
March 28, 2022
Reply from Bradfords - Blandford BBS
Hi Mr Barry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Prompt service and very helpful staff…
Prompt service and very helpful staff at Blandford branch
March 28, 2022
Reply from Bradfords - Blandford BBS
Hi Ian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Always a reliable service.
March 26, 2022
Reply from Bradfords - Blandford BBS
Hi Robin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Had to cancel my order but they were…
Had to cancel my order but they were helpful and kept in touch to let me know what was happening when my card would be refunded.
Very helpful thanks
March 17, 2022
Reply from Bradfords - Blandford BBS
Hi T,
Thank you for taking the time to leave us a review.
I am sorry to hear that you had to cancel your order with us,
However, I am pleased to see that you have had a positive experience with us, regardless.
We hope to see you again soon.
Kind Regards,
Charlotte
Quick delivery and a helpful driver.
Quick delivery and a helpful driver.
Will use again
March 14, 2022
Reply from Bradfords - Blandford BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great Service
Ordered some wall cladding for a bathroom refurb. Very easy & quick to order on-line and even got a 10% discount too. Delivered next working day and the cladding was in perfect condition. Really good service & product. Would use again and recommend to others.
February 25, 2022
Reply from Bradfords - Blandford BBS
Hi Simon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience with us and our branch team in Blandford.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent quality and service as always.
December 23, 2021
Reply from Bradfords - Blandford BBS
Hi Des,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Very helpful delivery driver
Very helpful delivery driver. Good products arrived on time and in good order
November 14, 2021
Reply from Bradfords - Blandford BBS
Hi Mr Weatherley,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience.
We hope to see you again soon!
Kind Regards,
Charlotte
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.