The website is easy to navigate and I like the project feature. There does seem to be an issue with my nominated collection/delivery store being remembered. When I go to checkout after I've logged in... See more
Company replied
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See what reviewers are saying
So happy we went to Bradfords for our building supplies for our new patio. Easy on line ordering both times. Great communication for delivery day and the driver lifted the bulk bags, slabs and cement... See more
Company replied
Ordered paving slabs on line, easy process, kept informed of delivery date and was sent text on delivery day giving time window for delivery. Goods delivered on time and driver apologised that order w... See more
Company replied
Good fast delivery and even tho I was out left them in a sensible place, thanks. Only reason for 4 star is a few of the boards look like the curly fish you get out of the xmas crackers, so hoping wi... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Holland Way, DT11 7SX, Blandford, Dorset, United Kingdom
- 01258 452692
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Use them alot but this is the first time I put through an order online. They rang me first thing the next morning to tell me it would be delivered the day after (which was 5 days earlier than it said on the website).
November 11, 2020
Reply from Bradfords - Blandford BBS
Dear Mr Taylor,
Thank you for taking the time to leave a review. Your feedback is highly valuable to us.
I am glad to see that you are a regular customer of ours and I am pleased that your first online experience was a positive one.
We aim to give the same great service to all of our customers.
Kind Regards,
Charlotte from Customer Services
Good product delivered as arranged by…
Good product delivered as arranged by helpful drivers.
November 6, 2020
Reply from Bradfords - Blandford BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our delivery drivers and that you are happy with the product you received.
Kind Regards,
Charlotte from Customer Services
Always found the staff in my local…
Always found the staff in my local store (Blandford) very friendly and helpful. Prices aren’t too bad and delivery is prompt
November 6, 2020
Reply from Bradfords - Blandford BBS
Dear Mr Evans,
Thank you for your positive review.
I am really pleased to see that our staff at your local branch are always friendly and helpful and that you are satisfied with both our prices and delivery.
I will pass on this lovely feedback to our team at Blandford.
Kind Regards,
Charlotte from Customer Services.
Good delivery service
Good delivery service
Friendly and helpful staff when visiting the Store.
November 6, 2020
Reply from Bradfords - Blandford BBS
Dear Mr Hampshire,
Thank you for taking the time to leave us your highly valued review.
I am glad to see that you are happy with our delivery service and the staff in branch.
If there is anything else we could have done to improve your experience with us, that could have made this review 5 stars, Please do not hesitate to contact us.
Kind Regards,
Charlotte from Customer Services
Good service
The gravel order was acknowledged promptly by phone and delivered when advised. No complaints at all.
July 26, 2020
Unprompted review
Great Service
As always great service. The delivery driver in particular is very helpful.
July 23, 2020
Unprompted review
Excellent service and value
Friendly respectful personal service. Good price. They went out of their way to provide what I was looking for. I will definetly go back.
July 21, 2020
Unprompted review
Very helpful and delivered items where…
Very helpful and delivered items where I required them
July 21, 2020
Unprompted review
Excellent service in difficult…
Excellent service in difficult circumstances ie Covid19
July 6, 2020
Unprompted review
Always good service here
July 4, 2020
Unprompted review
Prompt delivery helpful driver
Prompt delivery, friendly and helpful driver
July 2, 2020
Unprompted review
Great service
June 22, 2020
Unprompted review
Friendly
Friendly, helpful staff. Quick service even with covid restrictions
June 16, 2020
Unprompted review
Great service and quick delivery…
Great service and quick delivery especially in the current lockdown
June 12, 2020
Unprompted review
A little bit more care required
Good communication from driver but delivery looked like it was just pushed of the flatbed, all in a heap. Plasterboard long edges damaged and second delivery 2 bags of cement were obviously caught in the blocks do bags ripped. Have lost 1.5 bags of cement
June 10, 2020
Unprompted review
Very easy to buy and arrange delivery…
Very easy to buy and arrange delivery but would have benifited from an email for delivery date so I could have been home, if I had been notified of delivery date it would have been 5*****
May 28, 2020
Unprompted review
Web order
Web site easy to follow, advised by mobile sms about delivery and items delivered to the drive. Excellent service. Thank you
May 27, 2020
Unprompted review
Good service in difficult timrd
May 26, 2020
Unprompted review
Great service
Great service, something ive always received on everything ive ordered from the guys and gals at the Blanford branch
Thanks to all.
May 20, 2020
Unprompted review
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